Patents Examined by Stephen S Swartz
  • Patent number: 10796361
    Abstract: Described is a method for auction based decentralized ticket allotment. The method includes receiving a ticket indicating a system problem, generating an auction for the ticket, receiving at least one bid, based on the auction, to resolve the system problem from at least one agent, the at least one bid including one of a time to resolution, a hold and a no bid, and allotting the ticket to an agent based on the at least one bid.
    Type: Grant
    Filed: June 28, 2013
    Date of Patent: October 6, 2020
    Assignee: BMC Software, Inc.
    Inventors: Vineesh Puthiyottil, Sameer Kulkarni
  • Patent number: 10783464
    Abstract: A method and device for temporally sequenced recommendations of activities delivers to users temporally sequenced objects comprising user activities, wherein the delivered objects are selected based, at least in part, on inferences of preferences from usage behaviors. The delivered objects may include activities associated with processor-based devices in addition to human activities. Variations of the system and method include delivering the temporally sequenced objects in accordance with the contents of the objects and user feedback with regard to the objects. Information as to why objects were delivered to users may be provided to the users.
    Type: Grant
    Filed: December 8, 2011
    Date of Patent: September 22, 2020
    Assignee: ManyWorlds, Inc.
    Inventors: Steven Dennis Flinn, Naomi Felina Moneypenny
  • Patent number: 10762448
    Abstract: A method, apparatus and program storage device for scheduling the performance of maintenance tasks to maintain a system environment is disclosed. A parameter for a computer system is monitored to detect a need to perform at least one maintenance task. At least one maintenance task is performed when the monitoring detects the need to perform at least one maintenance task or at least once within a predetermined period.
    Type: Grant
    Filed: March 25, 2011
    Date of Patent: September 1, 2020
    Assignee: International Business Machines Corporation
    Inventor: Christopher N. Kline
  • Patent number: 10755236
    Abstract: In one embodiment, a system for motivating electronically-scheduled event attendance can include a set of attendance listening components, an attendance prompt, and an attendance prompting tool. The attendance listening components can monitor activities performed in a networked environment. The attendance prompt can represent an electronic message and feedback mechanism that is provided on an electronic device. The attendance prompting tool can interject the attendance prompt into an activity identified by an attendance listening component as being performed by a user-selected member of the networked environment. The attendance prompt can be associated with an electronically-scheduled event the user-selected member is to attend.
    Type: Grant
    Filed: April 9, 2014
    Date of Patent: August 25, 2020
    Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Sean Callanan, Ruthie D. Lyle, Patrick J. O'Sullivan, Fred Raguillat, Carol S. Zimmet
  • Patent number: 10748158
    Abstract: The present invention is a web-based software application designed to monitor implementation of an issue. The invention includes receiving information from a user on the issue to be monitored; receiving information from a user on an assignment on the issue; and sending the assignment to a recipient. An acknowledgement is received from the recipient on the assignment. Reminders are forwarded to the recipient when the acknowledgement is not received within a predetermined time period, and the reminders can be automatically forwarded at predetermined time periods. Information is received on the issues from a user or an external source, and listed in a form which can be filtered and sorted according to predetermined criteria. A completion status of the regulatory issue can be displayed.
    Type: Grant
    Filed: October 7, 2005
    Date of Patent: August 18, 2020
    Assignee: Refinitiv US Organization LLC
    Inventors: William R. Oden, Matthew D. Galloway, Monica A. Murray, Daniel Nelson, Joseph Baumgartner
  • Patent number: 10726510
    Abstract: A technologically improved system and corresponding method of operation tracks and manages activities and tasks occurring at an activity venue. In particular, the system operates to track locations and pace of play or participation of the patrons at the activity venue and through various improved technological processes and interactions enabled by the unique hardware of the system, provide the patrons with feedback to manage their locations for an improved participation experience. Furthermore, the system leverages collected information and data to enable live traffic control of the patrons, provide predictive analytics related to gameplay and flow of traffic, and provide operators and patrons with information necessary to maximize a pace of place while optimally maintaining the venue around the patrons without interruption to the patrons and thereby improve the experience of the patrons at the activity venue.
    Type: Grant
    Filed: August 5, 2016
    Date of Patent: July 28, 2020
    Assignee: FairwayIQ, Inc.
    Inventors: David J. Vanslette, James K. B. Nunn, Lucius Riccio, Miro Jelicic
  • Patent number: 10726427
    Abstract: A computer-implemented method and a system facilitate social recognition of agents. A first user interface (UI) is presented to a customer on a device in proximity to the customer subsequent to a completion of an interaction of the customer with an agent. The first UI comprises one or more survey questions related to a performance of the agent. A determination of whether the performance of the agent satisfies a predetermined condition is performed based on an input received from the customer in response to the one or more survey questions. A second UI is presented to the customer to request the customer to provide an endorsement for the agent if the performance of the agent satisfies the predetermined condition. A posting of the endorsement on one or more social media profiles of the agent is effected upon receiving the endorsement for the agent from the customer.
    Type: Grant
    Filed: August 30, 2018
    Date of Patent: July 28, 2020
    Assignee: [24]7.ai, Inc.
    Inventors: Pallipuram V. Kannan, Ravi Vijayaraghavan, Kranthi Mitra Adusumilli
  • Patent number: 10685410
    Abstract: In an embodiment, a method comprises: receiving pre-planting data representing a lower bound date value and an upper bound date value of dates for a pre-planting application of fertilizer to an agricultural field; side-dressing data representing a lower bound date value and an upper bound date value of dates for a side-dressing application; fertilizer cost data representing a cost of a fertilizer application; labor cost data representing a cost of applying fertilizer to the field; and expected profit data. Based on the received data, one or more penalty constraints are determined. Based on the received data, a fertilizing schedule is generated. The schedule comprises the one or more valid calendar dates on which fertilizing the agricultural field is recommended and the one or more valid fertilizer amounts to be applied to the agricultural field on the one or more valid calendar dates to maximize a yield from the agricultural field.
    Type: Grant
    Filed: September 9, 2019
    Date of Patent: June 16, 2020
    Assignee: THE CLIMATE CORPORATION
    Inventor: Anahita Hassanzadeh
  • Patent number: 10664852
    Abstract: Methods, computer program products, and systems are presented. The methods include, for instance: automatically selecting an optimal marketing collateral for a location in a venue based on a group of a patron and a relationship of the group and notifying the patron with the optimal marketing collateral such that the patron may utilize the optimal marketing collateral.
    Type: Grant
    Filed: October 21, 2016
    Date of Patent: May 26, 2020
    Assignee: International Business Machines Corporation
    Inventors: Lisa Seacat DeLuca, Steve McDuff
  • Patent number: 10650354
    Abstract: The present invention is generally a system and method for transacting lead records and scheduled appointment records concerning business opportunities in the real estate industry. The transactions may include offering the scheduled appointment records or lead records for sale, as well as auctioning the records. Several software modules may be provided to: receive, categorize, qualify, and distribute leads that mature into transactional opportunities; determine the geographic location of real estate client users and transactional opportunities near a user's location or selected region; facilitate management of each transactional opportunity by the client user; facilitate management of each transactional opportunity by the service provider; and various other functions and services consistent with the present system and method. Moreover, an exchange platform may be implemented with the present system whereby affiliates of the service provider may introduce their own leads and sell them to subscribers.
    Type: Grant
    Filed: February 19, 2018
    Date of Patent: May 12, 2020
    Assignee: SetSchedule IP Holdings, LLC
    Inventors: Yehuda Dorner, Roy Dekel
  • Patent number: 10628801
    Abstract: A system for smart alerts in a batch system for an IT enterprise. The method includes alert configuration by identifying recent steady state of a batch job and deriving schedules for the steady state. The normal behaviour is then computed within the schedules. The method further includes aggregating the one or more alerts by identifying correlated group of alerts by pruning of one or more jobs and alerts, detecting correlations between the two or more alerts and deriving causality of the grouped alerts. The method finally includes predicting of future alerts of a batch job.
    Type: Grant
    Filed: August 5, 2016
    Date of Patent: April 21, 2020
    Assignee: Tata Consultancy Services Limited
    Inventors: Maitreya Natu, Praveen Venkateswaran, Vaishali Paithankar Sadaphal
  • Patent number: 10614393
    Abstract: Associating job responsibilities with job titles is described. A database system identifies a job level and a job department associated with a job title stored by an object. The database system identifies level-based job responsibilities associated with the job level. The database system identifies department-based job responsibilities associated with the job department. The database system identifies at least one job responsibility associated with the job title based on the level-based job responsibilities and the department-based job responsibilities. The database system stores each identified job responsibility in metadata and/or a field associated with the object. The database system outputs a message based on the object to a user device, in response to a search that specifies any identified job responsibility.
    Type: Grant
    Filed: April 29, 2016
    Date of Patent: April 7, 2020
    Assignee: salesforce.com, inc.
    Inventors: Arun Kumar Jagota, Govardana Sachithanandam Ramachandran, Hawro Mustafa
  • Patent number: 10572850
    Abstract: A system for building a vehicle system determines cargo and vehicles to carry the cargo from a first location to a second location via one or more vehicle yards disposed between the locations. One or more characteristics of the vehicle yards are determined, as well as different builds of the vehicle system based on the cargo, the vehicle units, and the characteristics of the vehicle yards. The different builds designate different combinations of where the first cargo is carried in a vehicle system that includes the vehicle units and/or where the vehicle units are located relative to each other in the vehicle system. A build of the vehicle system is selected from among the different builds for forming the vehicle system according to the build in order to reduce the time spent handling or processing the vehicle system at another vehicle yard.
    Type: Grant
    Filed: April 29, 2016
    Date of Patent: February 25, 2020
    Assignee: GE GLOBAL SOURCING LLC
    Inventors: Christopher Donald Johnson, Srinivas Bollapragada, Harry Kirk Mathews, Jr., Ilkin Onur Dulgeroglu, Edward McQuillan, Steven Jay Tyber
  • Patent number: 10559044
    Abstract: The subject disclosure relates to systems and methods for calculating a peak consumption threshold, and for using the peak consumption threshold to determine the likelihood of future peak resource consumption events. In some aspects, methods of the subject technology include steps for receiving resource consumption data for a plurality of utility customers, wherein the resource consumption data comprises an indication of an amount of electric power used by each of the plurality of utility customers, and calculating, using the one or more processors, a plurality of consumption averages for the resource consumption data. In some aspects, the method can further include steps for calculating a peak consumption threshold based on the consumption values for the resource consumption data.
    Type: Grant
    Filed: November 20, 2015
    Date of Patent: February 11, 2020
    Assignee: OPower, Inc.
    Inventor: Alexandra Liptsey-Rahe
  • Patent number: 10546259
    Abstract: A device may communicate with a client device to provide, via a user interface of the client device, a set of prompts regarding an entity. The device may detect one or more user interactions with the user interface associated with indicating a set of responses to the set of prompts. The device may process data identifying the set of responses to the set of prompts to generate a set of scores for a set of recommendations based on processing the data identifying the set of responses to the set of prompts. The device may determine a ranking of the set of recommendations based on the set of scores. The device may select one or the set of recommendations based on the ranking. The device may communicate with the client device to provide information associated with the set of recommendations based on selecting the set of recommendations.
    Type: Grant
    Filed: August 25, 2016
    Date of Patent: January 28, 2020
    Assignee: Accenture Global Solutions Limited
    Inventors: William Kilmartin, Janette Pari Sabety, James L. Elder, III, Mark Hamilton Howard, Peter Charles Hutchinson
  • Patent number: 10535022
    Abstract: A sustainable business development management system and method are provided for businesses which provides these businesses with a comprehensive understanding of their sustainability goals, projects, and metrics including the environmental and societal impacts of their business with the ability to manage and report on these parameters in a way that makes sense for their business.
    Type: Grant
    Filed: July 12, 2012
    Date of Patent: January 14, 2020
    Assignee: VERDAFERO, INC.
    Inventors: Alastair Hood, Michael Martinelli
  • Patent number: 10528966
    Abstract: Systems and methods to deliver dynamic context sensitive offers to incent user behavior are discussed. For example, a method to deliver a dynamic context sensitive offer can include operations for generating a dynamic offer, delivering the dynamic offer, receiving data associated with a user, updating a context input with data associated with the user, and adjusting the value of the dynamic offer. Generating the dynamic offer includes associating a rule for manipulating the value of the dynamic offer based on a context input. Updating the context input of the rule includes extracting context information from the data associated with the user. Adjusting the value of the dynamic offer can be based on reevaluation of the rule with the updated context input.
    Type: Grant
    Filed: December 30, 2011
    Date of Patent: January 7, 2020
    Assignee: eBay Inc.
    Inventors: Arik Keller, Dane Howard, Michael Lenahan, Ben Mitchell
  • Patent number: 10489740
    Abstract: A method of reallocating inventory in a fulfillment network is disclosed herein. The fulfillment network can include a plurality of distribution centers. An allocation plan can be created in a one of a variety of different manners, where the allocation plan involves allocating an item to one or more distribution centers in the fulfillment network. Thereafter, the allocation plan can be analyzed for feasibility. If the allocation plan is not feasible, each distribution center in the allocation plan can be analyzed to determine if using the distribution center is feasible. If the distribution center cannot be used, another distribution in the same cluster of distribution centers is examined for feasibility. This process is repeated for each distribution center in the allocation plan. Once an alternative allocation plan has been developed in this manner, items can be allocated. Existing inventory can be taken into account in the allocation plan.
    Type: Grant
    Filed: November 23, 2015
    Date of Patent: November 26, 2019
    Assignee: WALMART APOLLO, LLC
    Inventors: Rishabh Kothari, Arash Asadi-Shahmirzadi, Vvs Varaprasad Nagalla, Zhiwei Qin
  • Patent number: 10466672
    Abstract: An apparatus for updating an operation plan of a high-temperature component based on operation performance. The apparatus includes: a display unit which displays an operation plan of multiple high-temperature components which are mounted upon a device; a storage unit which stores, for each device, at least initial setting data including information regarding operation start times of the high-temperature components and scheduled times for carrying out periodic inspections of the high-temperature components; an operation plan creation unit which, using the initial setting data, generates data of the operation plan including operation intervals of the high-temperature components from the operation start times to the scheduled times for carrying out the periodic inspections, and stores same in the storage unit for each device; and an operation plan update unit which updates the operation plan data which is displayed on the display unit, based on the high-temperature component operation performance information.
    Type: Grant
    Filed: February 10, 2014
    Date of Patent: November 5, 2019
    Assignee: MITSUBISHI HEAVY INDUSTRIES, LTD.
    Inventors: Naoya Kawamura, Hiroyuki Isu, Manabu Kasano, Aki Nakayama, Tsuyoshi Nakaji, Koji Matsui, Tomoaki Kitagawa
  • Patent number: 10410299
    Abstract: In an embodiment, a method comprises: receiving pre-planting data representing a lower bound date value and an upper bound date value of dates for a pre-planting application of fertilizer to an agricultural field; side-dressing data representing a lower bound date value and an upper bound date value of dates for a side-dressing application; fertilizer cost data representing a cost of a fertilizer application; labor cost data representing a cost of applying fertilizer to the field; and expected profit data. Based on the received data, one or more penalty constraints are determined. Based on the received data, a fertilizing schedule is generated. The schedule comprises the one or more valid calendar dates on which fertilizing the agricultural field is recommended and the one or more valid fertilizer amounts to be applied to the agricultural field on the one or more valid calendar dates to maximize a yield from the agricultural field.
    Type: Grant
    Filed: August 24, 2016
    Date of Patent: September 10, 2019
    Assignee: The Climate Corporation
    Inventor: Anahita Hassanzadeh