Abstract: Embodiments described herein provide a social media analytics platform. An entity may be configured with respect to the platform and a number of social media accounts, and other data such as aliases or search terms associated with the entity. Data is collected at certain intervals from the various online sites, including social media sites, using the various disparate and proprietary interfaces and data models provided by the sites and the configurations for the social media accounts associated with an entity. Using this data obtained from these online sites one or more scores can be calculated or update based on the data, where the score(s) may serve to quantify a facet of the entity's social media exposure and may serve to be domain specific to the entity. The scores for each of the indices for an entity can thus serve to quantify facets of an entity's social media exposure.

Abstract: In one embodiment, a method is provided. The method includes receiving forecast information from sales people in a computer. The method further includes receiving comments on specific entries of the forecast information from non-sales people in the computer. The method also includes receiving changes of the forecast information from the non-sales people in the computer. The method additionally includes providing a display of the comments and the changes to the sales people in an interface to the computer.

Abstract: Method and apparatus for statistically determining buffers for time variances for scheduled operations. Buffers for a particular operation can be based on a statistical analysis of past instances of the specific operation, and a buffer can be applied based on a selected statistical confidence interval. The statistical analysis can include determining a Gumbel distribution for time variances for a particular operation. Once buffers have been determined for the various operations, itineraries of operations can be prepared such that the scheduled times plus the buffer times for the operations in an itinerary do not exceed personnel limits of the personnel who may be assigned to the itineraries.

Abstract: Implementing an electronic calendar can include accessing a first electronic calendar owned by a first party, accessing a second electronic calendar owned by a second party, and presenting a view that combines at least one existing entry from within each of the first and second electronic calendars. Source information for each of the first and second electronic calendars may be electronically maintained. The combined view may be updated electronically to reflect a change to at least one of the existing entries from within at least one of the first and second electronic calendars. Electronic calendars may be accessed and overlaid without importing events, thus enabling simple updating. Event information may be imported and source or other attributes may be associated with imported information to enable updating and other sorting functions.

Abstract: Systems and methods for generating work schedules are provided. Work schedules are generated based on an identification of work periods and tasks and information related to the workers. A work schedule is produced based on a selected optimization parameter. The optimization parameter can be any type of parameter related to the tasks and workers. The optimization parameter can be ergonomic impact, level of training, experience level or the like. The systems and methods can also receive assigned tasks for one or more of the workers, and generate a schedule incorporating the assignments.

Abstract: Methods and apparatus for pooling credit and business information are disclosed. A disclosed apparatus includes an input and a data processing facility structured to process credit information received at the input from one of a plurality of unrelated users. The apparatus also includes a data storage device structured to store the processed credit information received from the plurality of unrelated users and a search engine responsive to a request from a requestor for credit information to search the data storage device for responsive credit information. The apparatus further includes an output for outputting the responsive credit information to the requester. The apparatus may also include an accounting facility cooperating with the search engine to charge a search fee to the requester of the responsive credit information without disclosing lender identification information associated with the credit information.

Abstract: A method and apparatus is disclosed for tracking and reporting electronic commerce activity over a web site that is stored on a first server coupled to a wide area network. The web page is programmed to include data fields reflecting commerce transaction activity and data mining code. The web page is uploaded to a visitor computer responsive to a request over the wide area network from the visitor computer. Commerce information is accepted within the data fields of the web page at the visitor computer to form a completed web page. The data mining code is operated on the visitor computer to obtain technical and commercial data and sent to a second server on the wide area network for logging and analysis.

Abstract: Computer implemented methods and systems are provided for identifying high to high complexity projects. Some method embodiments include defining proposed project data for identified factors, calculating a planning team index for a project associated with the proposed project data, and identifying the project as complex when the planning team indicator falls on one side of a breaking point. The factors are those identified as determinative of project complexity.

Abstract: A method for analyzing an operation of an organization, especially in the context of an outsourcing. The method includes decomposing the operation along a value chain containing a plurality of processes, associating a process of the value chain with an element that is subject to the process, and designating a characteristic of the associated process and element. As an example, the element is a device (e.g., PC workstation) that is subject to processes (e.g., customer relationship management). As an example, the characteristic is an actor (e.g., an organization or an outsourcer) responsible for performing at the intersection of the associated process and element.

Abstract: One aspect of the invention includes a trading system that enables a trader to systematically layout and describe trading processes and to configure the trading system to automatically perform trading functions for the trader. This aspect frees the trader from the task of implementing those processes and enables the trader to focus on trading. The trading system may respond and react faster than the trader, and the trader may, in turn, concentrate on an overall trading strategy versus concentrating on implementing that strategy. In another aspect, the invention enables the trading system to perform a trading using snapshot processing.

Abstract: A feedback loop for the assessment of a user interface of a communications network is based on feature units for analysis and comparison. These units are subset collections that are grouped together to perform a particular task or function. When, these units can be objectively and quantitatively assessed, and compared among various user interfaces. The quantification, assessment, market testing and comparison informs the feedback loop to reveal ways in which a user interface can be improved so as to benefit a company's ability to effectively communicate with its customers. A Constant Sum Scale question is used to support the comparison among user interface features, and is also applicable in a wide variety of contexts.

Abstract: An automatic system and method optimizes the purchasing of goods and services by a buyer. A request for a quote for goods or services required is received from a buyer. This request is processed and dealers are selected based on the criteria of the buyer and other criteria. The selected dealers are then sent the request for goods and services and quotes are solicited. Quotes from the selected dealers, for the goods or services, are then receivable within a predetermined time period. Thereafter, the received quotes of the providers of the goods or services are ranked. The ranking and the report of the providers are then outpribed in steps S2 and S3 of FIG. 2.

Abstract: A method and system for analyzing a “detail” (the use of promotional materials in combination with a sales pitch), measures the effectiveness of a sales presentation and its ability to drive market share through a standardized, quantitative evaluation of the entire sale presentation and its related components. The method includes administering a two, different surveys. The first survey, the Detail Performance Monitor survey, comprises an “in the field” test of how respondents are responding to various marketing strategies by tracking subsequent behavioral data of the respondents and comparing the behavioral data to the survey results. The second survey, the Detail Assessment survey, comprises an “in the lab” test of how various marketing strategies affect respondent attitude towards a product by comparing respondent attitude before and after presentation of a simulated “detail” that represents the marketing strategy.

Abstract: A computer readable storage medium comprises executable instructions to define and calculate a plurality of performance indicators, including key performance indicators. A validity index for a key performance indicator is determined based on variances of performance indicators that are in conflict with the key performance indicator.

Abstract: A system, method, and article of manufacture are provided for technology sharing during demand and supply planning in a network-based supply chain environment. Steps included are providing locator and mapping capabilities utilizing the network. Technology that includes streaming audio, stereo audio and video data is also shared utilizing the network. Encryption capabilities for the technology are also included. Further, searching capabilities are provided utilizing the network in addition to logging events and passive user profiling. The event logging includes logging network operations. User profile data is automatically received and stored. User profile data includes user identity, state, preferences and interests. User profile data is also automatically exported to an active profile manager which automatically adds additional user profile data. Additional user profile data includes information related to whether the user is a service provider or a manufacturer and the location of user.

Abstract: A method, apparatus and computer-usable medium for a policy guidance system comprising one or more Cartesian coordinate plots of a policy's adherence and compliance guidelines. One or more segmented questionnaires are created, comprising a range of weighted responses, that are electronically distributed to one or more predetermined reviewers such as, but not limited to, policy makers or enforcers. Responses to the questionnaire are aggregated, statistically analyzed and scored to derive quantitative values that are then graphically plotted as one or more coordinates in a Cartesian format. The resulting graphical depiction of the policy's guidance parameters is then presented such that it facilitates a policy viewer's comprehension of the possible implications of noncompliance.

Abstract: A method and system of developing an event designed to appeal to prospective attendees associated with an event-owner. First and second different events are defined as a function of modeled values and defined attributes having values corresponding to collected preferred values. The event-owner compares the first reward program to the second reward program as a function of the weighted prospective attendee preferred values and selects and implements one of the events based on the provided comparison.

Abstract: A method, system, and computer readable storage medium for determining a change schedule having multiple approvers with scheduling constraints. The constraints associated with each approver are analyzed to identify a set of candidate change schedules for each time period of a number of time periods. Weights for each approver over each of the time periods are assigned to each possible change schedule. Each approver is then asked to input preferences for each of the candidate change schedules. These preferences are then weighted for each candidate change schedule. A best change schedule is selected based on the weighted preferences of each approver for each of time periods.

Abstract: A system loads, authenticates and uses a virtual smart card for payment of goods and/or services purchased on-line over the Internet. An online purchase and load (OPAL) server includes a virtual smart card data base that has a record of information for each smart card that it represents for a user at the behest of an issuer. The server includes a smart card emulator that emulates a smart card by using the card data base and a hardware security module. The emulator interacts with a pseudo card reader module in the server that imitates a physical card reader. The server also includes a client code module that interacts with the pseudo card reader and a remote payment or load server. A pass-through client terminal presents a user interface and passes information between the OPAL server and a merchant server, and between the OPAL server and a bank server. The Internet provides the routing functionality between the client terminal and the various servers. A merchant advertises goods on a web site.

Abstract: A request to cancel feedback pertaining to a transaction in a network-based transaction facility is generated when a user submitting the feedback has not participated in a dispute resolution process or other process of the facility. In another embodiment, a request to cancel such feedback is generated when a user submitting the feedback has been suspended from the facility within a certain time period of that user's initial use of the facility, or indefinitely suspended within a certain time period of leaving the feedback. In yet another embodiment, a user is required to view a tutorial before leaving his first negative or neutral feedback. In another embodiment, a user is presented with an interstitial page reminding him of the effects of leaving negative or neutral feedback.