Abstract: The invention provides a method for extracting and evaluating risk information and synergy information arising out of role relationships among persons which are an essential part of a business process and realizing a safe and appropriate business process. A business process design support system in the invention includes: the business process definition unit 201 of the business process definition system 2 which receives role relationship information defined by a designer, etc. and transmits the information to the risk/synergy evaluation system 3; the risk/synergy extraction unit 301 which extracts risk/synergy factors and occurrence mechanism information based on the role relationship information; and a risk/synergy measures evaluation unit 401 which calculates risk/synergy measures candidates and estimated effects based on the risk/synergy factors and the occurrence mechanism information.

Abstract: A system and method for operating a reward points accumulation and redemption program wherein a user earns rewards from a plurality of independent reward issuing entities, with each tracking the user's earned rewards. A trading server accumulates some or all of the user's earned rewards from the reward servers and credits the accumulated points rewards into a single reward exchange account associated with the user. The user may then select an item for purchase with the accumulated rewards. The item is provided to the user in exchange for a subset or all of the rewards. Reward points may also be redeemed in exchange for services, such as the playing of a video game or Internet access.

Abstract: Techniques for dynamically representing distributed information are disclosed. According to one embodiment, metrics for deployed resources in a predefined environment (e.g., an enterprise) is designed. The metrics includes at least various logic and data sources and is deployed as one or more Metrics Definition Packages (MDP), wherein data sources are used for calculating such metrics. The metrics is defined in terms of the data sources and their associated meta-data, but has no dependency upon specific external systems that are eventually used to populate the data sources when the Metrics Definition Package is executed. The metrics results from the execution of the Metrics Definition Package in accordance with the deployed resources (e.g., storage space, and security means) are represented in what is referred to as a Scorecard Definition Package (SDP) that is designed to represent the metrics results in a dynamic and comprehensible manner.

Abstract: Predicting future sales of a product includes determining a first, historical sales rate curve of historical sales of the product and determining a second sales rate curve for a time t from sales of the product occurring up to a time t?1. The second sales rate curve is determined for a window of time W that includes time t, the window of time W has a shorter duration than the first sales rate curve, and the first and second sales rate curves are for different periods of time. The second sales rate curve is compared to the first sales rate curve and a section of the first sales rate curve is identified based on predetermined criteria for the comparison. Future sales of the product are predicted as a function of a portion of the first sales rate curve in time after the identified section of the first sales rate curve.

Abstract: Systems and methods for supply risk detection are disclosed. In some embodiments, a method includes identifying fulfillment-related features corresponding to an item to be stored in inventory. The method also includes selecting a subset of the fulfillment-related features that is correlated with a supply constraint associated with the item. For example, in some cases the correlation is based on historical supply constraint data. The method further includes building a supply risk early detection model based, at least in part, upon the subset fulfillment-related features and evaluating the model to determine a probability that a third-party vendor will suffer a shortage of the item, as well as an expected duration of the shortage. Upon evaluation of the model, the method may include creating a purchasing plan for the item that takes into account the probability of the shortage and the expected duration of the shortage.

Abstract: An apparatus, system and method includes an action manager to receive a manual action selected by a user and an action console coupled to the action manager to present via the action console a user interface specific to the manual action selected by the user. The apparatus, system and method display a directory having one or more manual actions to a user, receives a selection identifying a manual action from the user; and submits the identified manual action to an automated workflow process to execute the identified manual action.

Abstract: The claimed method and system provides a user interface that displays a plurality of product order bars (icons) along with a set of dependencies between product orders in a single graphical view. A plurality of iconic bars are used to represent a demand or product order for a segment of a production process. Each bar may indicate a total quantity of raw material ordered at the segment or quantity of raw material incorporated in work-in-progress products ordered at the segment. Each bar may also indicate raw material that will be available to the segment and allocated to the segment. At the same time, each bar may indicate an unavailable portion or deficient quantity of the raw material required at the segment. A time axis may be used to indicate the expected availability (or delivery) times of the bars (orders). Additional stock material that is readily available may also be displayed to indicate that stockpiled material may be used to remedy some of the deficiencies in product orders.

Abstract: A method of allowing content-based billing to a prepaid subscriber or subscribers is disclosed. According to one embodiment of the invention, the content-based billing is achieved by forwarding volume limit threshold data normally used by the Serving GPRS support node to the Gateway GPRS support node, which according to the prior art, counted all data bits at the same rate. According to this embodiment, by forwarding the volume limit threshold data to the GGSN, a modified data count is accumulated since billable data is monitored and accumulates, whereas free data does not accumulate. This modified data count is then provided from the gateway GPRS support node to the Serving GPRS support node, which then transmits the accumulated data count to the SCP.

Abstract: A method for cost entity matching can include constructing a first graph including a number of first entities and a number of second entities, and assigning a number of first cost values to each of a number of first edges connecting one of the number of first entities to one of the number of second entities in the first graph; adding a second graph to the first graph, wherein the second graph includes the number of first entities and the number of second entities, and assigning a second cost value to each of a number of second edges connecting one of the number of first entities in the first graph to the corresponding first entity in the second graph; and, matching each one of the number of second entities to one of the number of first entities based on the number of first cost values and the second cost values.

Abstract: A method is provided for predictive growth and burn rate analysis in software pipeline management. The method comprises providing, for each of multiple projects in a software project pipeline, a set of inputs that includes labor demand, labor supply, and one or more historical data points. The method also includes aggregating the inputs, and calculating an overall labor supply/demand balance. The method then compares the difference between the balance and the historical data points to a reasonable threshold.

Abstract: A computer system for allocating and routing a plurality of servicing objects within a map of a region such that work load is balanced across the plurality of servicing objects is provided. The system formulates a model for allocating and routing the plurality of servicing objects in the region. The model comprises a distance matrix based upon a first plurality of segments or a second plurality of intersections in the map. The memory stores instructions for partitioning the map into a plurality of disjoint contiguous sub-regions in view of the distance matrix using an equitable convex region partition algorithm. The memory further stores instructions for calculating a corresponding tour graph for each sub-region in the plurality of sub-regions, where, for each respective sub-region in the plurality of sub-regions, a servicing object in the plurality of servicing objects is assigned to the tour graph that corresponds to the respective sub-region.

Abstract: A goal management system stores at least first and second goals. The goal management system also stores a relationship between the first goal and the second goal. In one aspect, the goal management system detects modification of the first goal and, in response, causes the second goal to be automatically highlighted for alignment verification. The second goal is a parent goal to the first goal, and the relationship is stored as a parent link associating the first goal with the parent goal. The goal management system also stores an owner for the first goal. In response to detecting modification of the parent goal, the goal management system causes the first goal to be automatically highlighted for alignment verification in a display associated with the owner of the first goal, based on the parent link. Additional aspects relate to additional technological solutions which facilitate goal management through, for example, goal alignment.

Abstract: Disclosed herein are apparatus and methods for collecting and utilizing product consumption cycle information from product purchasers. In one example a method comprises, responsive to a purchase of a product by a purchaser, selecting an end of use criteria for the product from a plurality of end of use criteria, determining a length of a consumption cycle of the product based on the end of use criteria, recording information identifying the purchaser, the product, and the length of the consumption cycle in an electronic database, and contacting the purchaser proximate expiration of the consumption cycle.

Abstract: A method and apparatus for predicting customer churn from an organization. The method and apparatus determine an interaction churn score based on analyzing an interaction between the customer and the organization and related data. Optionally, the method and apparatus determine also a transactional churn score based on additional data related to the customer or the organization, and a combined churn score based on the interaction churn score and the transactional churn score. The interaction churn score is determined by assessing a categorization score for the interaction in association with one or more categories, and combining the categorization scores. Of further use is a retention offer mechanism for making a retention offer to the customer.

Abstract: A supply plan control method which allows an effective product supply plan to be made, ensuring equality among orderers in different time zones. When an order for a subject of transaction is specified, a possible allocation recipient customer extraction section extracts a customer servicing at the time when the order is accepted as a possible allocation recipient customer, in accordance with the business hours and the standard time in the location of the customer. A possible allocation quantity determination section calculates a planned allocation quantity for the possible allocation recipient customer in accordance with a planned supply quantity, and subtracts a quantity actually allocated to any customer from the planned allocation quantity for the possible allocation recipient customer to determine a possible allocation quantity. An allocation section allocates the subject of transaction from the possible allocation quantity for the possible allocation recipient customer in accordance with the order.

Abstract: A queue management system for e.g. supermarket checkouts uses counting devices located at checkouts and optimally entrances/exits in conjunction with P.O.S. information to produce a schedule of how many checkouts are needed to avoid queue length exceeding preset limits. The system includes a dynamic learning system which can optimize calculated schedules on the basis of historical data.

Abstract: A network-based payment service and site provides various features for facilitating payments. One such feature enables users of the payment service to create pay boxes, or other types of payment objects, that can be incorporated into externally hosted web pages and used to make payments. In some embodiments, the payment objects enable users to make payments directly from the externally hosted web pages.

Abstract: A system and method for operating a reward points accumulation and redemption program wherein a user earns rewards from a plurality of independent reward issuing entities, with each tracking the user's earned rewards. A trading server accumulates some or all of the user's earned rewards from the reward servers and credits the accumulated points rewards into a single reward exchange account associated with the user. The user may then select an item for purchase with the accumulated rewards. The item is provided to the user in exchange for a subset or all of the rewards. Reward points may also be redeemed in exchange for services, such as the playing of a video game or Internet access.

Abstract: A system and method for operating a reward points accumulation and redemption program wherein a user earns rewards from a plurality of independent reward issuing entities, with each tracking the user's earned rewards. A trading server accumulates some or all of the user's earned rewards from the reward servers and credits the accumulated points rewards into a single reward exchange account associated with the user. The user may then select an item for purchase with the accumulated rewards. The item is provided to the user in exchange for a subset or all of the rewards. Reward points may also be redeemed in exchange for services, such as the playing of a video game or Internet access.

Abstract: A method, system, and computer-readable medium for determining competence levels of factory teams are presented. In a preferred embodiment, the method includes the steps of: creating a template for an initial work packet, wherein the initial work packet is a self-contained work unit that is assembled within the software factory; creating a partially instantiated work packet by populating the template with details that describe pre-conditions and post-conditions necessary to execute the work packet; provisionally selecting a human team to complete coding of the partially instantiated work packet to create a final work packet; determining whether the human team is competent to create the final work packet; and in response to determining that the human team is competent to create the final work packet, ordering the human team to create the final work packet within the software factory.