Abstract: Systems and techniques to create a cloud-based replica system using configuration information gathered by agents deployed in the computing system are described. A replication server may remove customer-specific data from the configuration information. The replication server may identify domains of the cloud-based replica system which are not associated with recreating a problem and remove the domains from the cloud-based replica system. The cloud-based replica system may include multiple virtual hardware components. Individual virtual components of the multiple virtual hardware components may correspond to individual hardware components of the multiple hardware components. The replication server may create simulated users with replicated permissions and replicated credentials to simulate activities in the cloud-based replica system. The simulated activities may enable the problem to be recreated in the cloud-based replica system.