Abstract: The present invention is applicable to a gateway device, which is configured with an icon list storing a plurality of icons each corresponding to a specific network device type and is able to search for all active or passive network devices currently connected thereto, read basic data of each network device thus found, read the icon corresponding to each network device from the icon list, and then convert the icons thus read and the basic data of each network device found into a web page message for creating a network device map web page. Thus, when the gateway device sends the web page message to the active network device, a user of the active network device can see each icon on the network device map web page by using a browser and instantly know the network devices currently connected to the gateway device and their basic data.

Abstract: The present invention is to provide a system for assisting a user in troubleshooting network connection problems, which includes a main terminal device (e.g., a computer) and a mediation device (e.g., a router) connected to the main terminal device and storing an assisting web page. Upon receiving a web page request instruction from the main terminal device, the mediation device redirects the web page request instruction to a website address. When the mediation device determines that itself is not connected to the Internet (i.e., a network connection problem occurs), the mediation device will send the assisting web page to the main terminal device. The assisting web page is displayed by the main terminal device through a browser thereof, so as for the user to troubleshoot the network connection problem according to the steps specified in the assisting web page (e.g., to perform a line inspection, a light signal check, etc.).

Abstract: The present invention is to provide a system for assisting a user in troubleshooting network connection problems, which includes a main terminal device (e.g., a computer) and a mediation device (e.g., a router) connected to the main terminal device and storing an assisting web page. Upon receiving a web page request instruction from the main terminal device, the mediation device redirects the web page request instruction to a website address. When the mediation device determines that itself is not connected to the Internet (i.e., a network connection problem occurs), the mediation device will send the assisting web page to the main terminal device. The assisting web page is displayed by the main terminal device through a browser thereof, so as for the user to troubleshoot the network connection problem according to the steps specified in the assisting web page (e.g., to perform a line inspection, a light signal check, etc.).

Abstract: The present invention is applicable to a gateway device, which is configured with an icon list storing a plurality of icons each corresponding to a specific network device type and is able to search for all active or passive network devices currently connected thereto, read basic data of each network device thus found, read the icon corresponding to each network device from the icon list, and then convert the icons thus read and the basic data of each network device found into a web page message for creating a network device map web page. Thus, when the gateway device sends the web page message to the active network device, a user of the active network device can see each icon on the network device map web page by using a browser and instantly know the network devices currently connected to the gateway device and their basic data.