Patents by Inventor Aaron M. Randall

Aaron M. Randall has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11983302
    Abstract: System and method are provided for assigning a service identifier for use by an IHS (Information Handling System), where a new service identifier may be assigned to the IHS due to replacement of hardware of the IHS. The IHS is provisioned with an inventory certificate that identifies hardware components of the IHS, including a service identifier for the IHS. Support provided for the IHS is tracked based on this service identifier. A hardware component of the IHS is removed, where the service identifier is assigned to this removed hardware component. A replacement hardware component is installed in the IHS. An updated inventory certificate is generated that assigns a new service identifier to the replacement hardware component installed in the IHS. The IHS is provisioned with the updated inventory certificate that specifies the new service identifier. Support provided for the IHS is now tracked based on the new service identifier.
    Type: Grant
    Filed: January 21, 2022
    Date of Patent: May 14, 2024
    Assignee: Dell Products, L.P.
    Inventors: Jason Matthew Young, Aaron M. Randall, Charles D. Robison
  • Publication number: 20230237203
    Abstract: System and method are provided for assigning a service identifier for use by an IHS (Information Handling System), where a new service identifier may be assigned to the IHS due to replacement of hardware of the IHS. The IHS is provisioned with an inventory certificate that identifies hardware components of the IHS, including a service identifier for the IHS. Support provided for the IHS is tracked based on this service identifier. A hardware component of the IHS is removed, where the service identifier is assigned to this removed hardware component. A replacement hardware component is installed in the IHS. An updated inventory certificate is generated that assigns a new service identifier to the replacement hardware component installed in the IHS. The IHS is provisioned with the updated inventory certificate that specifies the new service identifier. Support provided for the IHS is now tracked based on the new service identifier.
    Type: Application
    Filed: January 21, 2022
    Publication date: July 27, 2023
    Applicant: Dell Products, L.P.
    Inventors: Jason Matthew Young, Aaron M. Randall, Charles D. Robison