Patents by Inventor Aaron Maurer
Aaron Maurer has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Publication number: 20240177358Abstract: Techniques for generating graphical elements via a communication platform are discussed herein. For example, one or more machine-learning models associated with a communication platform may be configured to receive, as input and from a user of the communication platform, a sentiment and/or a graphical element. The machine-learning model may be trained, using prior natural language statements and prior confidence levels associated with previous graphical elements, to output one or more graphical elements associated with the input. The one or more graphical elements may be shared via the communication platform and used to accurately and effectively convey thoughts, emotions, reactions, and ideas, for example.Type: ApplicationFiled: November 30, 2022Publication date: May 30, 2024Inventors: Aaron Maurer, Lichen Ni, Kyle Jablon, Ryan Slama, Jake Polacek
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Publication number: 20240179193Abstract: Techniques for generating user profile data including one or more frequent channels, related users, and/or related topics within a communication platform are discussed herein. In some examples, a machine-learning model can receive user interaction data (messages sent, messages read, channel posts, documents shared, frequent key words used, etc.) associated with the communication platform and output one or more frequent channels, related users, and/or related topics. The communication platform may then associate the one or more frequent channels, related users, and/or related topics with the user's profile data. In some examples, the communication platform may present different frequent channels, related users, and/or related topics associated with a profile page based on interaction action associated with the user account viewing the profile page.Type: ApplicationFiled: November 30, 2022Publication date: May 30, 2024Inventors: Aaron Maurer, Fiona Condon, Kyle Jablon, Maxwell Hayman, Lichen Ni, Huai Yu Frederick Huang
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Patent number: 11991137Abstract: Methods, systems, apparatuses, devices, and computer program products are described. A group-based communication system may determine timing for sending notifications to users of the group-based communication system to improve the likelihood of the users interacting with the notifications, interacting with other users in the system, or both. For example, the group-based communication system may identify a notification to send to a user, where the user is associated with a user identifier and a workspace identifier in the group-based communication system. The system may dynamically determine a time for sending the notification based on activity data for the user corresponding to the user identifier and activity data for multiple other users corresponding to the workspace identifier (e.g., members of a team with the user). The system may send the notification for display in a user interface of a user device operated by the user at the determined time.Type: GrantFiled: April 27, 2022Date of Patent: May 21, 2024Assignee: Salesforce, Inc.Inventors: Andy Timmons, Aaron Maurer, Lichen Ni
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Patent number: 11968244Abstract: Techniques for clustering a plurality of virtual space servers based on communication platform data are discussed herein. In some examples, a user may post a message to a virtual space of a communication platform. The communication platform may transmit the message to virtual space servers configured to manage the virtual space within which the message originated. In such examples, the communication platform may identify clusters of virtual space servers and determine within which cluster the corresponding virtual space server is located. Virtual space servers may be clustered based on attribute data associated with communication platform data. In some examples, the communication platform may send the message to the virtual space server which may send the message to subscribing gateway servers. Further, the gateways servers may send the message to the recipient client devices. The recipient client devices may display the message via a user interface of the communication platform.Type: GrantFiled: December 9, 2022Date of Patent: April 23, 2024Assignee: Salesforce, Inc.Inventors: Aaron Maurer, Serguei Mourachov, Grace Danielle Ellen Atwood, Sameera Thangudu, Denis Sodol, Anirban Mukhopadhyay
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Publication number: 20230367617Abstract: In association with a communication platform, a machine learning component may determine affordances to provide to users, where affordances describe features provided by the communication platform. The machine learning component is trained using log data representing interactions and features used (or not used) by users. In some examples, the log data is associated with members of one or more groups while, in other examples, the log data is associated with all of the users of the communication platform. To determine an affordance, the machine learning component analyzes an interaction between a user and the communication platform. Based on the analysis, the machine learning component determines a relationship between the interaction and a feature. The machine learning component then generates the affordance to include information about the feature. Additionally, a user interface then provides the affordance to the user, such as in proximity to the feature.Type: ApplicationFiled: May 13, 2022Publication date: November 16, 2023Inventors: Aaron Maurer, Andrew Timmons, Kyle Jablon, Fiona Condon
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Patent number: 11818091Abstract: Discovery of communication platform features or exposure of such features to the user may include generating embeddings for a variety of types of communication platform content and communications. These embeddings may be used to characterize and compare various communication platform features and ultimately expose these features to a user when the user may not have otherwise encountered them. The embeddings may additionally or alternatively be used to determine a degree of alignment.Type: GrantFiled: May 15, 2020Date of Patent: November 14, 2023Assignee: Salesforce, Inc.Inventors: Adam Oliner, Renaud Bourassa-Denis, Zhifeng Deng, Leigh Ann Johnson, Alexander Nicholas Johnson, Aaron Maurer
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Publication number: 20230353525Abstract: Methods, systems, apparatuses, devices, and computer program products are described. A group-based communication system may determine timing for sending notifications to users of the group-based communication system to improve the likelihood of the users interacting with the notifications, interacting with other users in the system, or both. For example, the group-based communication system may identify a notification to send to a user, where the user is associated with a user identifier and a workspace identifier in the group-based communication system. The system may dynamically determine a time for sending the notification based on activity data for the user corresponding to the user identifier and activity data for multiple other users corresponding to the workspace identifier (e.g., members of a team with the user). The system may send the notification for display in a user interface of a user device operated by the user at the determined time.Type: ApplicationFiled: April 27, 2022Publication date: November 2, 2023Inventors: Andy Timmons, Aaron Maurer, Lichen Ni
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Publication number: 20230353651Abstract: Systems, methods, and computer-readable media are provided for adding connections for a user. External graphs may be analyzed to identify connections and relationships which may be missing in a group-based communication system. These missing connections may be suggested to the user as a suggested virtual space. A user may then create the virtual space based on the suggestions.Type: ApplicationFiled: April 29, 2022Publication date: November 2, 2023Inventors: Aaron Maurer, Xander Johnson, Lichen Ni, Kyle Jablon
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Patent number: 11620173Abstract: Media, methods, and systems are disclosed for optimizing performance of a running application in connection with a group-based communication system. Log data is collected regarding prior metrics for applications that have encountered performance events. Application state information is monitored and a machine-learning model mapping application metrics to performance outcomes predicts whether the running application will encounter a performance event. The machine-learning model mapping application metrics to performance outcomes is trained based on the collected logs. Based on whether a degradation outcome will be impactful, an application performance parameter may be degraded.Type: GrantFiled: March 26, 2021Date of Patent: April 4, 2023Assignee: Slack Technologies, LLCInventors: Jenna Zeigen, Natalie Qabazard, Anuj Nair, Aaron Maurer, Yiling Chen
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Publication number: 20220308981Abstract: Media, methods, and systems are disclosed for optimizing performance of a running application in connection with a group-based communication system. Log data is collected regarding prior metrics for applications that have encountered performance events. Application state information is monitored and a machine-learning model mapping application metrics to performance outcomes predicts whether the running application will encounter a performance event. The machine-learning model mapping application metrics to performance outcomes is trained based on the collected logs. Based on whether a degradation outcome will be impactful, an application performance parameter may be degraded.Type: ApplicationFiled: March 26, 2021Publication date: September 29, 2022Inventors: Jenna Zeigen, Natalie Qabazard, Anuj Nair, Aaron Maurer, Yiling Chen
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Patent number: 11297030Abstract: Discovery of communication platform features or exposure of such features to the user may include generating embeddings for a variety of types of communication platform content and communications. These embeddings may be used to characterize and compare various communication platform features and ultimately expose these features to a user when the user may not have otherwise encountered them. Embeddings may be generated to characterize a user's interactions with a communication platform and/or characterize a channel and the embeddings may be used to expose methods of communicating with the user and/or over the channel.Type: GrantFiled: May 29, 2020Date of Patent: April 5, 2022Assignee: Slack Technologies, LLCInventors: Adam Oliner, Renaud Bourassa-Denis, Zhifeng Deng, Leigh Ann Johnson, Alexander Nicholas Johnson, Aaron Maurer
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Patent number: 11258751Abstract: Discovery of communication platform features or exposure of such features to the user may include generating embeddings for a variety of types of communication platform content and communications. These embeddings may be used to characterize and compare various communication platform features and ultimately expose these features to a user when the user may not have otherwise encountered them. Embeddings may be generated to characterize a user's interactions with a communication platform and/or characterize a channel and the embeddings may be used to expose methods of communicating with the user and/or over the channel.Type: GrantFiled: May 29, 2020Date of Patent: February 22, 2022Assignee: Slack Technologies, LLCInventors: Adam Oliner, Renaud Bourassa-Denis, Zhifeng Deng, Leigh Ann Johnson, Alexander Nicholas Johnson, Aaron Maurer
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Publication number: 20210352039Abstract: Discovery of communication platform features or exposure of such features to the user may include generating embeddings for a variety of types of communication platform content and communications. These embeddings may be used to characterize and compare various communication platform features and ultimately expose these features to a user when the user may not have otherwise encountered them. Embeddings may be generated to characterize a user's interactions with a communication platform and/or characterize a channel and the embeddings may be used to expose methods of communicating with the user and/or over the channel.Type: ApplicationFiled: May 29, 2020Publication date: November 11, 2021Inventors: Adam Oliner, Renaud Bourassa-Denis, Zhifeng Deng, Leigh Ann Johnson, Alexander Nicholas Johnson, Aaron Maurer
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Publication number: 20210352038Abstract: Discovery of communication platform features or exposure of such features to the user may include generating embeddings for a variety of types of communication platform content and communications. These embeddings may be used to characterize and compare various communication platform features and ultimately expose these features to a user when the user may not have otherwise encountered them.Type: ApplicationFiled: May 15, 2020Publication date: November 11, 2021Inventors: Adam Oliner, Renaud Bourassa-Denis, Zhifeng Deng, Leigh Ann Johnson, Alexander Nicholas Johnson, Aaron Maurer