Patents by Inventor Aashish BANSIWALA

Aashish BANSIWALA has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20250148208
    Abstract: Learning frameworks for processing text transcripts may include receiving, by an application, a query comprising a topic. A topic model may determine a plurality of subtopics based on the topic. The application may receive, from a database based on the topic and plurality of subtopics, a plurality of text transcripts. A sentiment model may compute, for each text transcript, a respective sentiment score based on a text of the respective text transcript. The application may determine, for each text transcript, a duration of a communication session associated with the respective text transcript. The application may compute, for each text transcript, a total score based on the sentiment score and the duration of the respective text transcript. The application may return, as responsive to the query, a subset of the plurality of text transcripts having a total score that exceeds a threshold.
    Type: Application
    Filed: January 7, 2025
    Publication date: May 8, 2025
    Applicant: Capital One Services, LLC
    Inventors: Akshay Aravindakshan THONIPARAMBIL, Manish AGARWAL, Gaurav KEDIA, Aashish BANSIWALA, Deepak RAMAMOHAN, Sourav CHOUDHARY
  • Patent number: 12197865
    Abstract: Learning frameworks for processing text transcripts may include receiving, by an application, a query comprising a topic. A topic model may determine a plurality of subtopics based on the topic. The application may receive, from a database based on the topic and plurality of subtopics, a plurality of text transcripts. A sentiment model may compute, for each text transcript, a respective sentiment score based on a text of the respective text transcript. The application may determine, for each text transcript, a duration of a communication session associated with the respective text transcript. The application may compute, for each text transcript, a total score based on the sentiment score and the duration of the respective text transcript. The application may return, as responsive to the query, a subset of the plurality of text transcripts having a total score that exceeds a threshold.
    Type: Grant
    Filed: December 17, 2021
    Date of Patent: January 14, 2025
    Assignee: Capital One Services, LLC
    Inventors: Akshay Aravindakshan Thoniparambil, Manish Agarwal, Gaurav Kedia, Aashish Bansiwala, Deepak Ramamohan, Sourav Choudhary
  • Publication number: 20230196020
    Abstract: Learning frameworks for processing text transcripts may include receiving, by an application, a query comprising a topic. A topic model may determine a plurality of subtopics based on the topic. The application may receive, from a database based on the topic and plurality of subtopics, a plurality of text transcripts. A sentiment model may compute, for each text transcript, a respective sentiment score based on a text of the respective text transcript. The application may determine, for each text transcript, a duration of a communication session associated with the respective text transcript. The application may compute, for each text transcript, a total score based on the sentiment score and the duration of the respective text transcript. The application may return, as responsive to the query, a subset of the plurality of text transcripts having a total score that exceeds a threshold.
    Type: Application
    Filed: December 17, 2021
    Publication date: June 22, 2023
    Applicant: Capital One Services, LLC
    Inventors: Akshay Aravindakshan THONIPARAMBIL, Manish AGARWAL, Gaurav KEDIA, Aashish BANSIWALA, Deepak RAMAMOHAN, Sourav CHOUDHARY