Abstract: When a user of a social network accepts an invitation message to connect with another user of the social network, a system may use a history of user activity to determine where the user is subsequently directed within the social-network website. In particular, based on the history of user activity associated with an in-network page with recommendations for possible connections for the user within the network of users, the system may determine whether or not there have been too many impressions of the in-network page. If not, the system may present the in-network page with a recommendation for a possible in-network connection for the user within the network of users. Then, if the system receives a user selection of the possible in-network connection, the system may provide an invitation message inviting the possible in-network connection to connect with the user by activating a link in the invitation message.

Abstract: A system and method are provided for detecting entity information contained within search results. The detected entity information can be used to determine a category of entity as well as a specific entity within the search results. Entity information can be extracted from the documents associated with the search results. This information can be used as part of the information for an entity card, which can be displayed to a user in conjunction with and/or in place of the search results.

Abstract: When a user of a social network accepts an invitation message to connect with another user of the social network, a system may use a history of user activity to determine where the user is subsequently directed within the social-network website. In particular, based on the history of user activity associated with an in-network page with recommendations for possible connections for the user within the network of users, the system may determine whether or not there have been too many impressions of the in-network page. If not, the system may present the in-network page with a recommendation for a possible in-network connection for the user within the network of users. Then, if the system receives a user selection of the possible in-network connection, the system may provide an invitation message inviting the possible in-network connection to connect with the user by activating a link in the invitation message.

Abstract: A system and method are provided for detecting entity information contained within search results. The detected entity information can be used to determine a category of entity as well as a specific entity within the search results. Entity information can be extracted from the documents associated with the search results. This information can be used as part of the information for an entity card, which can be displayed to a user in conjunction with and/or in place of the search results.

Abstract: The entry and transmission of notes to recipients along the conversation chain. Notes can be created based on an incoming caller. The notes can be transmitted to the conversation recipient for viewing before, during, and after the recipient accepts the conversation. This is facilitated by a communications client that operates to allow entry of the notes, and forwarding of the call recipient via a SIP framework. Moreover, notes previously taken and/or information provided manually and/or automatically by the communications system can be provided to an agent (e.g., ACD, receptionist) receiving the conversation, at any point in the conversation chain for quick identification not only of the conversation source but of previous information already collected.

Abstract: Service invocation information including call routing, reasons for redirections, and similar information are provided to party requesting a communication session and recipients of an enhanced communication system along the call routing path as the request is routed. Some of the information is filtered based on system and/or user defined rules, user permission levels, and comparable aspects.

Abstract: Computer-readable media, computer systems, and computing devices facilitate providing entity-specific content to a user in response to a search request. A search request is received from a user and determined to be related to an entity. Domains associated with the entity are also identified. The search service identifies a set of potential answers and uses the potential answers to generate a set of reformulation queries, which are used to query answer services. Answers returned by the answer services are ranked and bound to an entity card, which is subjected to a quorum checking process that facilitates optimization of the use of allocated screen real estate associated with the entity card. A representation of the entity card is presented on a search-results page.

Abstract: A system and method are provided for detecting entity information contained within search results. The detected entity information can be used to determine a category of entity as well as a specific entity within the search results. Entity information can be extracted from the documents associated with the search results. This information can be used as part of the information for an entity card, which can be displayed to a user in conjunction with and/or in place of the search results.

Abstract: A system and method are provided for detecting entity information contained within search results. The detected entity information can be used to determine a category of entity as well as a specific entity within the search results. The entity information can be used to alter the style and/or format of the presented results based the detected entity category.

Abstract: Service invocation information including call routing, reasons for redirections, and similar information are provided to party requesting a communication session and recipients of an enhanced communication system along the call routing path as the request is routed. Some of the information is filtered based on system and/or user defined rules, user permission levels, and comparable aspects.

Abstract: Conversations between two parties are seamlessly and transparently escalated into a conversation between multi-parties with minimal user interaction. If the two initial parties are joined to a central focus and a media, a third or more participant is invited to join the conversation. If either of the two initial parties fails to join the focus or media, the original conversation is restored and the attempt to escalate to a conference is abandoned.

Abstract: The entry and transmission of notes to recipients along the conversation chain. Notes can be created based on an incoming caller. The notes can be transmitted to the conversation recipient for viewing before, during, and after the recipient accepts the conversation. This is facilitated by a communications client that operates to allow entry of the notes, and forwarding of the call recipient via a SIP framework. Moreover, notes previously taken and/or information provided manually and/or automatically by the communications system can be provided to an agent (e.g., ACD, receptionist) receiving the conversation, at any point in the conversation chain for quick identification not only of the conversation source but of previous information already collected.

Abstract: Conversations between two parties are seamlessly and transparently escalated into a conversation between multi-parties with minimal user interaction. If the two initial parties are joined to a central focus and a media, a third or more participant is invited to join the conversation. If either of the two initial parties fails to join the focus or media, the original conversation is restored and the attempt to escalate to a conference is abandoned.