Abstract: Text coherence is classified by receiving a multiword text string into a machine learning model, determining, by the machine learning model, semantic probability data representing a probability that a word of the received multiword text string is semantically correlated to one or more other words in the multiword text string, determining, by the machine learning model, an inferential aggregate perplexity score of the multiword text string, based on the determined semantic probability data, outputting, from the machine learning model, the inferential aggregate perplexity score, and classifying a coherence of the multiword text string based on whether the outputted inferential aggregate perplexity score satisfies a coherence condition, wherein the coherence condition is based on a predefined coherence score.

Abstract: A method of generating keyword-based dialogue summaries is provided. The method includes inputting a transcript of an audio conversation and a keyword into a machine learning model trained based on encodings representing the keyword and the transcript, generating computer-generated text different from and semantically descriptive of the transcript and semantically associated with the keyword, and outputting the computer-generated text in association with a selectable item selectable for inclusion of the computer-generated text in displayed text representing the transcript, the selectable item associated with the keyword.

Abstract: The disclosure herein describes determining topics of communication transcripts using trained summarization models. A first communication transcript associated with a first communication is obtained and divided into a first set of communication segments. A first set of topic descriptions is generated based on the first set of communication segments by analyzing each communication segment of the first set of communication segments with a generative language model. A summarization model is trained using the first set of communication segments and associated first set of topic descriptions as training data. The trained summarization model is then applied to a second communication transcript and, based on applying the trained summarization model to the second communication transcript, a second set of topic descriptions of the second communication transcript is generated.

Abstract: The disclosure herein describes determining topics of communication transcripts using trained summarization models. A first communication transcript associated with a first communication is obtained and divided into a first set of communication segments. A first set of topic descriptions is generated based on the first set of communication segments by analyzing each communication segment of the first set of communication segments with a generative language model. A summarization model is trained using the first set of communication segments and associated first set of topic descriptions as training data. The trained summarization model is then applied to a second communication transcript and, based on applying the trained summarization model to the second communication transcript, a second set of topic descriptions of the second communication transcript is generated.

Abstract: The disclosure herein describes reducing training bias in outputs generated by a generative language model. A communication segment associated with a communication is obtained by at least one processor of a generative language model. An output value associated with the communication segment is generated by the generative language model. The output value is mapped to a set of training bias values associated with the generative language model and based on the mapping of the output value to a training bias value of the set of training bias values, an alternative output value is generated. The alternative output value is used in a generated segment output for the communication segment. The accuracy of segment outputs generated by the generative language model is improved through reducing or eliminating its training biases.

Abstract: The disclosure herein describes providing action item information for a current activity based on similarity with past activities. Activity attributes indicative of an activity outcome are identified, and a random forest classifier based on the identified activity attributes is generated. The random forest classifier classifies an activity based on the activity attributes. Similarity factors associated with the current activity and past activities are calculated based on the random forest classifier. Based on the similarity factors, data value ranges of performance indicators of past activities associated with the activity outcome are determined. Based on comparing the determined data value ranges to performance indicator data values of the current activity, action item information associated with the performance indicator data values of the current activity is provided.

Abstract: Technology is disclosed for providing dynamic identification and extraction or tagging of contextually-coherent text blocks from an electronic document. In an embodiment, an electronic document may be parsed into a plurality of content tokens that each corresponds to a portion of the electronic document, such as a sentence or a paragraph. Employing a sliding window approach, a number of token groups are independently analyzed, where each group of tokens has a different number of tokens included therein. Each token group is analyzed to determine confidence scores for various determinable contexts based on content included in the token set. The confidence scores can then be processed for each token group to determine an entropy score for the token group. In this way, one of the analyzed token groups can be selected as a representative text block that corresponds to one of the plurality of determinable contexts.

Abstract: Technology is disclosed for providing dynamic identification and extraction or tagging of contextually-coherent text blocks from an electronic document. In an embodiment, an electronic document may be parsed into a plurality of content tokens that each corresponds to a portion of the electronic document, such as a sentence or a paragraph. Employing a sliding window approach, a number of token groups are independently analyzed, where each group of tokens has a different number of tokens included therein. Each token group is analyzed to determine confidence scores for various determinable contexts based on content included in the token set. The confidence scores can then be processed for each token group to determine an entropy score for the token group. In this way, one of the analyzed token groups can be selected as a representative text block that corresponds to one of the plurality of determinable contexts.