Patents by Inventor Abhijith Venkatesh

Abhijith Venkatesh has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • METHODS FOR CONFIGURING SERVER COMMUNICATIONS
    Publication number: 20240155055
    Abstract: A computer-implemented method is disclosed. The method includes: receiving a plurality of requests to initiate customer service sessions; establishing a primary web socket connection between a first web server and a service agent terminal; and for each of the plurality of requests, establishing a communication sub-channel associated with the primary web socket connection, each communication sub-channel corresponding to a respective customer service session.
    Type: Application
    Filed: November 10, 2023
    Publication date: May 9, 2024
    Applicant: The Toronto-Dominion Bank
    Inventor: Abhijith VENKATESH
  • Methods for configuring server communications
    Patent number: 11856118
    Abstract: A computer-implemented method is disclosed. The method includes: receiving a first request to initiate a first customer service session; establishing a primary web socket connection between a first web server and service agent terminal; establishing a first communication sub-channel associated with the primary web socket connection, the first communication sub-channel corresponding to the first customer service session; receiving a second request to initiate a second customer service session; in response to receiving the second request: establishing a second communication sub-channel associated with the primary web socket connection, the second communication sub-channel corresponding to the second customer service session.
    Type: Grant
    Filed: September 29, 2022
    Date of Patent: December 26, 2023
    Assignee: The Toronto-Dominion Bank
    Inventor: Abhijith Venkatesh