Abstract: Activity and aggression detection and monitoring in a controlled-environment facility includes gathering audio, video and/or telemetry input from one or more dedicated and/or ad hoc sensors disposed in portions of the controlled-environment facility. A baseline normal input level from each of the sensors indicative of normal activity in the controlled-environment facility (proximate to a subject sensor) is predetermined. A determination is then made whether the input from each of the sensors rises above or falls below the predetermined normal input level, and when it does, the sensor input of the subject sensor may be recorded. When input from a sensor rises above or falls below the predetermined normal input level, an alert may be issued to controlled-environment facility personnel and/or law enforcement, the input from the subject sensor may be streamed to the personnel, and/or a recording of the sensor input may be offered.

Abstract: Systems and methods of controlling communications using temperature and/or Radio Frequency (RF) signals are disclosed. In some embodiments, a method may include determining whether a user operating a communications device has at least temporarily transferred at least partial control of the communications device to another user based, at least in part, upon a change in at least one of: a temperature or an RF signal sensed at the communications device. The method may also include controlling an aspect of a communication conducted via the communications device based, at least in part, upon the determination.

Abstract: The present embodiments describe methods and systems for intercepting unauthorized communications in a controlled-environment facility. Unauthorized communications may originate from contraband cell phones, for example. In an embodiment, attempted communications from the contraband communication device are intercepted by the facility communication systems. The attempted communication may or may not be connected or completed, depending upon facility rules, policies, and regulations.

Abstract: Systems and methods for implementing location-based services for controlled-environment facilities are disclosed. The location-based services may be used to restrict the ability of residents to communicate with non-residents that are located within geographic areas defined with the location-based service, such as within a specified proximity of the facility. A resident of the controlled-environment facility requests a remote communication with a non-resident that is utilizing a mobile device, such as a cellular phone, smart phone or tablet device. The request for the remote communication may be allowed based, at least in part, upon the physical location of the mobile device as determined based on the location of cellular towers in use by the mobile device and based on a GPS (Global Positioning System) location provided by the mobile device.

Abstract: Embodiments receive an indication of initiation of communication from a controlled-environment facility resident, using a communications device, with another controlled-environment facility resident. A determination is made whether the residents are allowed to communicate and the communication is established between the communications device and another communications device in use by the other resident. The residents may be residents of different or the same controlled-environment facility(ies). The communication may be monitored and/or a database of residents that communicate with one another may be compiled. The communication between the controlled-environment facility residents may proceed, even despite a determination or predetermination that the residents are not allowed to communicate with one another, so the communication may be monitored.

Abstract: Systems and methods for developing, deploying, providing, and/or operating location-based services for controlled-environment facilities are disclosed. In some embodiments, a method may include receiving, from a resident of a controlled-environment facility, a request to establish a remote communication with a mobile device operated by a non-resident of the controlled-environment facility. The method may also include allowing or denying the request depending, at least in part, upon a physical location of the mobile device at the time of the request to establish the remote communication and subsequent monitoring during the allowed communication. The method may also include terminating an allowed remote communication based on the monitored location of the mobile device during the remote communication. In some cases, the method may also include comparing an indication of the physical location with a geo-fencing rule and taking a predetermined action in response to the comparison.

Abstract: Embodiments receive an indication of initiation of communication from a controlled-environment facility resident, using a communications device, with another controlled-environment facility resident. A determination is made whether the residents are allowed to communicate and the communication is established between the communications device and another communications device in use by the other resident. The residents may be residents of different or the same controlled-environment facility(ies). The communication may be monitored and/or a database of residents that communicate with one another may be compiled. The communication between the controlled-environment facility residents may proceed, even despite a determination or predetermination that the residents are not allowed to communicate with one another, so the communication may be monitored.

Abstract: Systems and methods of controlling communications using temperature and/or Radio Frequency (RF) signals are disclosed. In some embodiments, a method may include determining whether a user operating a communications device has at least temporarily transferred at least partial control of the communications device to another user based, at least in part, upon a change in at least one of: a temperature or an RF signal sensed at the communications device. The method may also include controlling an aspect of a communication conducted via the communications device based, at least in part, upon the determination.

Abstract: The present embodiments describe methods and systems for intercepting unauthorized communications in a controlled-environment facility. Unauthorized communications may originate from contraband cell phones, for example. In an embodiment, attempted communications from the contraband communication device are intercepted by the facility communication systems. The attempted communication may or may not be connected or completed, depending upon facility rules, policies, and regulations.

Abstract: Systems and methods for providing remote visitation and other services to non-residents of controlled-environment facilities via display devices. In some embodiments, a method may include performing, by one or more computer systems, receiving a command to initiate a remote visitation session between a resident and a non-resident of a controlled-environment facility, and enabling the non-resident's participation in the remote visitation session, wherein the non-resident participates in the remote visitation session using a display device selected from the group consisting of: a display device set, a projector, and a monitor.

Abstract: Systems and methods for providing remote visitation and other services to non-residents of controlled-environment facilities via display devices. In some embodiments, a method may include performing, by one or more computer systems, receiving a command to initiate a remote visitation session between a resident and a non-resident of a controlled-environment facility, and enabling the non-resident's participation in the remote visitation session, wherein the non-resident participates in the remote visitation session using a display device selected from the group consisting of: a display device set, a projector, and a monitor.

Abstract: Systems and methods for developing, deploying, providing, and/or operating location-based services for controlled-environment facilities are disclosed. In some embodiments, a method may include receiving, from a resident of a controlled-environment facility, a request to establish a remote communication with a mobile device operated by a non-resident of the controlled-environment facility. The method may also include allowing or denying the request depending, at least in part, upon a physical location of the mobile device at the time of the request to establish the remote communication and subsequent monitoring during the allowed communication. The method may also include terminating an allowed remote communication based on the monitored location of the mobile device during the remote communication. In some cases, the method may also include comparing an indication of the physical location with a geo-fencing rule and taking a predetermined action in response to the comparison.

Abstract: Embodiments receive an indication of initiation of communication from a controlled-environment facility resident, using a communications device, with another controlled-environment facility resident. A determination is made whether the residents are allowed to communicate and the communication is established between the communications device and another communications device in use by the other resident. The residents may be residents of different or the same controlled-environment facility(ies). The communication may be monitored and/or a database of residents that communicate with one another may be compiled. The communication between the controlled-environment facility residents may proceed, even despite a determination or predetermination that the residents are not allowed to communicate with one another, so the communication may be monitored.

Abstract: During a voice call between a resident of a controlled-environment facility and another party, an indication by the resident or the other call party to convert the voice call to a video communication between the resident and the other party may be made. Whereupon, a controlled-environment communications processing system may confirm that both parties agree to convert the voice call to a video communication, and may query a controlled-environment facility administration and management system to confirm that the resident may take part in a video communication. Thereafter, such as in response to confirmation both parties agree to convert the voice call to a video communication and/or that the resident may take part in a video communication, a video communication link may be established between a communication device in use by the resident and a communication device in use by the other party.

Abstract: Systems and methods for developing, deploying, providing, and/or operating location-based services for controlled-environment facilities (e.g., jails, prisons, etc.) are disclosed. In some embodiments, a method may include receiving, from a resident of a controlled-environment facility (e.g., an inmate, etc.), a request to establish a remote communication with a mobile device operated by a non-resident of the controlled-environment facility (e.g., family, friend, attorney, etc.). For example, the mobile device may be a cellular phone, a smart phone, a computing device, a tablet, or the like. The method may also include allowing or denying the request depending, at least in part, upon a physical location of the mobile device. In some cases, the method may also include comparing an indication of the physical location with a geo-fencing rule and taking a predetermined action in response to the comparison.

Abstract: Embodiments receive an indication of initiation of communication from a controlled-environment facility resident, using a communications device, with another controlled-environment facility resident. A determination is made whether the residents are allowed to communicate and the communication is established between the communications device and another communications device in use by the other resident. The residents may be residents of different or the same controlled-environment facility(ies). The communication may be monitored and/or a database of residents that communicate with one another may be compiled. The communication between the controlled-environment facility residents may proceed, even despite a determination or predetermination that the residents are not allowed to communicate with one another, so the communication may be monitored.

Abstract: Embodiments receive an indication of initiation of communication from a controlled-environment facility resident, using a communications device, with another controlled-environment facility resident. A determination is made whether the residents are allowed to communicate and the communication is established between the communications device and another communications device in use by the other resident. The residents may be residents of different or the same controlled-environment facility(ies). The communication may be monitored and/or a database of residents that communicate with one another may be compiled. The communication between the controlled-environment facility residents may proceed, even despite a determination or predetermination that the residents are not allowed to communicate with one another, so the communication may be monitored.

Abstract: During a voice call from a resident of a controlled-environment facility to another party, a selection of an option by the resident or the other party to convert the voice call to a video communication between the resident and the other party may be made. Whereupon, a controlled-environment communications processing system may confirm that the other call party agrees to convert the voice call to a video communication, and may query a controlled-environment facility administration and management system to confirm that the resident may take part in a video communication. Thereafter, such as in response to confirmation both parties agree to convert the voice call to a video communication and/or that the resident may take part in a video communication, a video communication link may be established between a communication device in use by the resident and a communication device in use by the other party.

Abstract: Systems and methods for creating, maintaining, and making available Communication Detail Records (CDRs) containing media for communications in controlled-environment facilities are disclosed. In some embodiments, a method may include enabling, at least in part via one or more communication systems, a communication between two or more parties, where at least one of the two or more parties is a resident of a controlled-environment facility, and where the resident operates a communication device disposed within the controlled-environment facility. The method may also include creating, at least in part via the one or more communication systems, a CDR associated with the communication, where the CDR includes or references a digital media file.