Patents by Inventor Adam Gillespie

Adam Gillespie has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11456980
    Abstract: A system, comprising: at least one hardware processor; at least one executable software module that, when executed by the hardware processor, performs operations comprising: detecting a first event associated with a contact; in response to detecting the first event: collecting environment data associated with the first event; selecting a first of a plurality of actions based at least in part on the environment data; and performing the first action.
    Type: Grant
    Filed: March 9, 2021
    Date of Patent: September 27, 2022
    Assignee: CORDIAL EXPERIENCE, INC.
    Inventors: Adam Gillespie, Chris McGreal, Daniel Smith
  • Publication number: 20220029938
    Abstract: A system, comprising: at least one hardware processor; at least one executable software module that, when executed by the hardware processor, performs operations comprising: detecting a first event associated with a contact; in response to detecting the first event: collecting environment data associated with the first event; selecting a first of a plurality of actions based at least in part on the environment data; and performing the first action.
    Type: Application
    Filed: March 9, 2021
    Publication date: January 27, 2022
    Inventors: Adam GILLESPIE, Chris MCGREAL, Daniel SMITH
  • Patent number: 10972412
    Abstract: A system, comprising: at least one hardware processor; at least one executable software module that, when executed by the hardware processor, performs operations comprising: detecting a first event associated with a contact; in response to detecting the first event: collecting environment data associated with the first event; selecting a first of a plurality of actions based at least in part on the environment data; and performing the first action.
    Type: Grant
    Filed: March 3, 2020
    Date of Patent: April 6, 2021
    Assignee: CORDIAL EXPERIENCE, INC.
    Inventors: Adam Gillespie, Chris McGreal, Daniel Smith
  • Publication number: 20200204508
    Abstract: A system, comprising: at least one hardware processor; at least one executable software module that, when executed by the hardware processor, performs operations comprising: detecting a first event associated with a contact; in response to detecting the first event: collecting environment data associated with the first event; selecting a first of a plurality of actions based at least in part on the environment data; and performing the first action.
    Type: Application
    Filed: March 3, 2020
    Publication date: June 25, 2020
    Inventors: Adam GILLESPIE, Chris MCGREAL, Daniel SMITH
  • Patent number: 10623349
    Abstract: A system, comprising: at least one hardware processor; at least one executable software module that, when executed by the hardware processor, performs operations comprising: detecting a first event associated with a contact; in response to detecting the first event: collecting environment data associated with the first event; selecting a first of a plurality of actions based at least in part on the environment data; and performing the first action.
    Type: Grant
    Filed: March 4, 2019
    Date of Patent: April 14, 2020
    Assignee: CORDIAL EXPERIENCE, INC.
    Inventors: Adam Gillespie, Chris McGreal, Daniel Smith
  • Publication number: 20190199661
    Abstract: A system, comprising: at least one hardware processor; at least one executable software module that, when executed by the hardware processor, performs operations comprising: detecting a first event associated with a contact; in response to detecting the first event: collecting environment data associated with the first event; selecting a first of a plurality of actions based at least in part on the environment data; and performing the first action.
    Type: Application
    Filed: March 4, 2019
    Publication date: June 27, 2019
    Inventors: Adam GILLESPIE, Chris MCGREAL, Daniel SMITH
  • Patent number: 10225217
    Abstract: A system, comprising: at least one hardware processor; at least one executable software module that, when executed by the hardware processor, performs operations comprising: detecting a first event associated with a contact; in response to detecting the first event: collecting environment data associated with the first event; selecting a first of a plurality of actions based at least in part on the environment data; and performing the first action.
    Type: Grant
    Filed: August 31, 2016
    Date of Patent: March 5, 2019
    Assignee: Cordial Experience, Inc.
    Inventors: Adam Gillespie, Chris McGreal, Daniel Smith
  • Publication number: 20170063735
    Abstract: A system, comprising: at least one hardware processor; at least one executable software module that, when executed by the hardware processor, performs operations comprising: detecting a first event associated with a contact; in response to detecting the first event: collecting environment data associated with the first event; selecting a first of a plurality of actions based at least in part on the environment data; and performing the first action.
    Type: Application
    Filed: August 31, 2016
    Publication date: March 2, 2017
    Inventors: Adam Gillespie, Chris McGreal, Daniel Smith
  • Publication number: 20070124404
    Abstract: In a preferred embodiment, a recurring message system and method allows a business user or layperson user to send emails at regular intervals based on rules the users have created. This feature can be implemented in many different ways. For instance, the user may utilize the recurring message system and method to send annual “Happy Birthday” emails. Moreover, the user may utilize the recurring message system and method to work integrally with more complex applications that work in conjunction with other email message systems, email campaign managers, and subscriber list systems. It will be evident to one of ordinary skill in the art that the user could use the recurring message feature with an email campaign system or any of a variety of software programs that work with email. Furthermore, the user could use the recurring messages to send a special offer to customers who have not made a purchase in a predetermined number of days.
    Type: Application
    Filed: November 30, 2006
    Publication date: May 31, 2007
    Applicant: Digital River, Inc.
    Inventor: Adam Gillespie
  • Publication number: 20070124399
    Abstract: In accordance with one embodiment of the invention, a computerized dynamic content system and method for use on the internet or other network is described. The ability to communicate personally with customers about products and services they are interested in is one of the most important advantages internet marketing offers over traditional channels. Dynamic content system and method makes mail messaging personal and relevant. The features enable easy, profitable engagement with customers using content, images and offers that correspond to their interests and behaviors. Moreover, dynamic content functionality lets the user send personalized messages to each group using a single email template. If customers and subscribers fall into multiple groups, a user or business user may choose to send them all content that is relevant or select which content gets served by order of importance. In addition they may develop content that matches the interests of subscriber lists.
    Type: Application
    Filed: November 30, 2006
    Publication date: May 31, 2007
    Applicant: Digital River, Inc.
    Inventors: Adam Gillespie, Daniel Smith
  • Publication number: 20070124401
    Abstract: The present invention is related to a software system that solves the above-mentioned problems. In accordance with one embodiment of the invention, a computerized subscriber list creation and management system for use on the internet or other network is described. In a preferred embodiment of the invention, a business may conduct advanced database search queries, then save, manage and update those searches automatically. A business may build subscriber lists using multi-part rules determined by customer data including demographics, preferences, and behaviors. Moreover, the business may save the searches and manage database segments effectively for use in multiple campaigns. Subscriber list s update automatically as the database grows and changes.
    Type: Application
    Filed: November 30, 2006
    Publication date: May 31, 2007
    Applicant: Digital River, Inc.
    Inventors: Adam Gillespie, Tyler Wardhaugh