Abstract: A secure access query system incorporating a messenger system. The system includes a communication server for receiving queries from a user and transmitting replies to the user, an application server for providing replies to queries, a network firewall for preventing unauthorized access to the application server and a messenger system, coupled to the communication server for receiving queries from the communication server, transmitting the query across the network firewall along a secure pathway established by the application server between the messenger system means and the application server, receiving replies from the application server along the secure pathway and transmitting the replies to the communication server. Queries from the user, outside of the network firewall, are thus communicated in a secure fashion to the application server, within the firewall, and replies are provided to the user from the application server through the secure pathway with the messenger system and the communication server.