Abstract: The disclosed computer-implemented method may include monitoring, during a ride provided by an autonomous vehicle (AV), passenger communications between a passenger and a remote agent using an in-vehicle electronic device. The method may further include identifying passenger ride preferences based on a passenger request, and in association with a first occurrence of a ride event. The method may also include providing confirmation, via the in-vehicle electronic device, that the request is being fulfilled, the fulfillment of which causes a change in the passenger's AV experience based upon changes to features of the AV. The method may further include generating, based upon the request, a prediction of passenger ride preferences for the passenger and then, during a subsequent AV ride carrying the passenger, applying the predicted passenger ride preferences to an AV during a second occurrence of the ride event. Various other methods, systems, and computer-readable media are also disclosed.