Abstract: A method including training, by one or more processors, a generative AI model using first operating data from building equipment and a plurality of first service reports indicating a plurality of first problems associated with the building equipment. The method may include predicting, by the one or more processors using the generative AI model, one or more future problems likely to occur with the building equipment based on second operating data from the building equipment. The method may include automatically initiating, by the one or more processors, one or more actions to prevent the one or more future problems from occurring or mitigate an effect of the one or more future problems.

Abstract: A method including training, by one or more processors, a generative AI model using a plurality of first service requests handled by technicians for servicing building equipment. The generative AI model may be trained to predict root causes of a plurality of first problems corresponding to the plurality of first service requests. The method may include receiving, by the one or more processors, a second service request for servicing building equipment. The method may include predicting, by the one or more processors using the generative AI model, a root cause of a second problem corresponding to the second service request based on characteristics of the second service request and one or more patterns or trends identified from the plurality of first service requests using the generative AI model.

Abstract: A method including training, by one or more processors, a generative AI model using a plurality of first service requests handled by technicians for servicing building equipment. The generative AI model may be trained to predict root causes of a plurality of first problems corresponding to the plurality of first service requests. The method may include receiving, by the one or more processors, a second service request for servicing building equipment. The method may include predicting, by the one or more processors using the generative AI model, a root cause of a second problem corresponding to the second service request based on characteristics of the second service request and one or more patterns or trends identified from the plurality of first service requests using the generative AI model.

Abstract: A method includes training, by one or more processors, a generative AI model using training data including a plurality of first service requests indicating a plurality of first problems associated with building equipment and a plurality of first actions performed in response to the plurality of first service requests. The method may include receiving, by the one or more processors, a second service request indicating a second problem associated with building equipment. The method may include automatically determining, by the one or more processors using the generative AI model, one or more second actions to perform based on characteristics of the second service request. The method may include automatically initiating, by the one or more processors, the one or more second actions to address the second problem associated with the building equipment.

Abstract: A method includes receiving, by one or more processors, a plurality of first unstructured service reports corresponding to a plurality of first service requests handled by technicians for servicing building equipment. The plurality of first unstructured service reports may include unstructured data not conforming to a predetermined format or conforming to a plurality of different predetermined formats. The method may include training, by the one or more processors, a generative AI model using the plurality of first unstructured service reports. The method may include performing, by the one or more processors using the trained generative AI model, one or more actions with respect a second service request subsequent to training the generative AI model.

Abstract: A method includes receiving, by one or more processors, an unstructured service report corresponding to a service request handled by one or more technicians for servicing building equipment. The unstructured service report may include unstructured data not conforming to a predetermined format or conforming to a plurality of different predetermined formats. The method may include extracting, by the one or more processors, a set of standards from one or more technical documents associated with the building equipment. The method may include automatically generating, by the one or more processors using a generative AI model, a structured service report in the predetermined format for delivery to a customer associated with the building equipment. Generating the structured service report may include standardizing the structured service report to comply with the set of standards extracted from the one or more technical documents associated with the building equipment.

Abstract: A method includes training, by one or more processors, a generative AI model using a plurality of first service requests handled by technicians for servicing building equipment and outcome data indicating outcomes of the plurality of first service requests. The generative AI model may be trained to identify one or more patterns or trends between characteristics of the plurality of first service requests and the outcomes of the plurality of first service requests. The method may include receiving a second service request for servicing building equipment. The method may include automatically determining, using the generative AI model, one or more responses to the second service request based on characteristics of the second service request and the one or more patterns or trends between the characteristics of the plurality of first service requests and the outcomes of the plurality of first service requests identified using the generative AI model.

Abstract: A method including training, by one or more processors, a generative AI model using first operating data from building equipment and a plurality of first service reports indicating a plurality of first problems associated with the building equipment. The method may include predicting, by the one or more processors using the generative AI model, one or more future problems likely to occur with the building equipment based on second operating data from the building equipment. The method may include automatically initiating, by the one or more processors, one or more actions to prevent the one or more future problems from occurring or mitigate an effect of the one or more future problems.

Abstract: A method includes receiving, by one or more processors, an unstructured service report corresponding to a service request handled by one or more technicians for servicing building equipment. The unstructured service report may include unstructured data not conforming to a predetermined format or conforming to a plurality of different predetermined formats. The method may include automatically generating, by the one or more processors using a generative AI model, a structured service report in the predetermined format for delivery to a customer associated with the building equipment. The structured service report may include additional content generated by the generative AI model and not provided within the unstructured service report.

Abstract: A method including training, by one or more processors, a generative AI model using a plurality of first unstructured service reports corresponding to a plurality of first service requests handled by technicians for servicing building equipment. The plurality of first unstructured service reports include unstructured data not conforming to a predetermined format or conforming to a plurality of different predetermined formats. The method includes receiving, by the processors, a second service request for servicing building equipment. The method includes generating, by the processors using the generative AI model, a user interface prompting a user to provide information about a problem leading to the second service request as unstructured data not conforming to the predetermined format or conforming to the plurality of different predetermined formats.

Abstract: A method includes receiving, by one or more processors, unstructured service data corresponding to one or more service requests handled by technicians for servicing building equipment of a building. The method may include detecting, by the one or more processors, an identifier of the building equipment, a space of the building, or a customer associated with the building using the unstructured service data. The method may include retrieving, by the one or more processors based on the identifier of the building equipment, the space, or the customer, additional data associated with the building equipment, the space, or the customer from one or more additional data sources separate from the unstructured service data. The method may include training, by the one or more processors, a generative AI model using training data including the unstructured service data and the additional data.

Abstract: A building management system (BMS) includes a storage device having instructions stored thereon that, when executed by one or more processors, cause the one or more processors to perform operations. The operations include receiving an indication of an event relating to building equipment operable to serve spaces of a building, the indication identifying at least one of a space or a type of equipment associated with the event, determining, based on the indication, that the one or more criteria are satisfied for a first filter of a plurality of filters, each filter of the plurality of filters associated with a subset of users and specifying one or more criteria for satisfying the filter, the one or more criteria comprising at least one of a space criterion or an equipment criterion, and providing a notification of the event to the subset of users associated with the first filter in response to a determination that the one or more criteria are satisfied for the first filter.

Abstract: A building management system (BMS) interface system. The BMS interface system includes a user interface and a BMS controller in communication with the user interface. The BMS controller includes a processor. The processor is configured to display a graphical scheduling interface on the user interface and receive a scheduling input from the user interface. The processor is further configured to extract one or more scheduling elements from the received scheduling input and convert the scheduling elements into one or more BMS data objects. The processor is further configured to update the graphical scheduling interface displayed on the user interface. The processor is also configured to execute one or more scheduling instructions based on the received scheduling input, wherein the scheduling instructions are associated with the operation of one or more BMS devices.

Abstract: A building management system (BMS) includes a storage device having instructions stored thereon that, when executed by one or more processors, cause the one or more processors to perform operations. The operations include receiving an indication of an event relating to building equipment operable to serve spaces of a building, the indication identifying at least one of a space or a type of equipment associated with the event, determining, based on the indication, that the one or more criteria are satisfied for a first filter of a plurality of filters, each filter of the plurality of filters associated with a subset of users and specifying one or more criteria for satisfying the filter, the one or more criteria comprising at least one of a space criterion or an equipment criterion, and providing a notification of the event to the subset of users associated with the first filter in response to a determination that the one or more criteria are satisfied for the first filter.

Abstract: A building management system (BMS) includes a storage device having instructions stored thereon that, when executed by one or more processors, cause the one or more processors to perform operations. The operations include receiving an indication of an event relating to building equipment operable to serve spaces of a building, the indication identifying at least one of a space or a type of equipment associated with the event, determining, based on the indication, that the one or more criteria are satisfied for a first filter of a plurality of filters, each filter of the plurality of filters associated with a subset of users and specifying one or more criteria for satisfying the filter, the one or more criteria comprising at least one of a space criterion or an equipment criterion, and providing a notification of the event to the subset of users associated with the first filter in response to a determination that the one or more criteria are satisfied for the first filter.

Abstract: A building management system includes a controller for one or more devices of the building management system and a system manager communicably coupled to the controller. The controller includes a priority array for a point object managed by the controller. The priority array includes a plurality of commands for the point object and defines a priority of each command. The system manager is configured to retrieve the priority array from the controller, generate a user interface identifying the plurality of commands in the priority array and the priority of each command, receive a new command from a user, and update the user interface to include a preview of the priority array indicating how the priority array would change if the new command were applied to the priority array.

Abstract: A building management system (BMS) includes a storage device having instructions stored thereon that, when executed by one or more processors, cause the one or more processors to perform operations. The operations include receiving an indication of an event relating to building equipment operable to serve spaces of a building, the indication identifying at least one of a space or a type of equipment associated with the event, determining, based on the indication, that the one or more criteria are satisfied for a first filter of a plurality of filters, each filter of the plurality of filters associated with a subset of users and specifying one or more criteria for satisfying the filter, the one or more criteria comprising at least one of a space criterion or an equipment criterion, and providing a notification of the event to the subset of users associated with the first filter in response to a determination that the one or more criteria are satisfied for the first filter.

Abstract: A building management system (BMS) interface system. The BMS interface system includes a user interface and a BMS controller in communication with the user interface. The BMS controller includes a processor. The processor is configured to display a graphical scheduling interface on the user interface and receive a scheduling input from the user interface. The processor is further configured to extract one or more scheduling elements from the received scheduling input and convert the scheduling elements into one or more BMS data objects. The processor is further configured to update the graphical scheduling interface displayed on the user interface. The processor is also configured to execute one or more scheduling instructions based on the received scheduling input, wherein the scheduling instructions are associated with the operation of one or more BMS devices.

Abstract: A building management system (BMS) interface system. The BMS interface system includes a user interface and a BMS controller in communication with the user interface. The BMS controller includes a processor. The processor is configured to display a graphical scheduling interface on the user interface and receive a scheduling input from the user interface. The processor is further configured to extract one or more scheduling elements from the received scheduling input and convert the scheduling elements into one or more BMS data objects. The processor is further configured to update the graphical scheduling interface displayed on the user interface. The processor is also configured to execute one or more scheduling instructions based on the received scheduling input, wherein the scheduling instructions are associated with the operation of one or more BMS devices.

Abstract: A building management system includes a controller for one or more devices of the building management system and a system manager communicably coupled to the controller. The controller includes a priority array for a point object managed by the controller. The priority array includes a plurality of commands for the point object and defines a priority of each command. The system manager is configured to retrieve the priority array from the controller, generate a user interface identifying the plurality of commands in the priority array and the priority of each command, receive a new command from a user, and update the user interface to include a preview of the priority array indicating how the priority array would change if the new command were applied to the priority array.