Abstract: The zero-hour quarantine comprises a tool for flagging potentially harmful messages/files prior to having an anti-virus signature published for a particular virus. The suspect file is sent to the zero-hour quarantine and periodically scanned, giving time for creation of a signature file that would then detect the virus. An example method may include receiving and examining a message for attributes indicative of its undesirability, and assigning a threat score to the message. The method may comprise disposing of the message by comparing the threat score to first and second thresholds, and the message sent to a permanent quarantine if the threat score passes the first threshold. The message is sent to the zero-hour quarantine if the assigned threat score does not pass the second threshold but passes the second threshold, or is delivered to the recipient if the assigned threat score does not pass the first or second threshold.

Abstract: Disclosed herein are systems and methods for applying unified management policies to monitor, store, search and otherwise manage electronic communications, no matter what format those electronic communications take. Such unified management policy or policies are based on an integrated true identity of a user, typically a person. In one embodiment, a policy implementation module for managing electronic communications transmitted across a communications network in multiple communication formats is provided. The module comprises a message filtering process configured to uniformly filter electronic communications transmitted in the multiple communication formats and that are determined to be associated with a true identity of user employing the multiple communication formats.

Abstract: An improved system for managing synchronous messages between messaging parties is disclosed herein. According to one embodiment, a centralized synchronous message management system is provided as a subscription service to various clients without the need for installation of additional equipment at the client's location. The synchronous message management system is connected to the various client networks, messaging service servers, and third party messagers through a public network, such as the Internet. According to one embodiment, all incoming and outgoing synchronous messages for a client are directed through the synchronous message management system. By doing this, the messages can be processed in real time by the synchronous message management system. Various policies and filtering algorithms can be applied to these messages by the synchronous message management system.