Abstract: Systems and method are disclosed for processing unrecognized user queries. A received user query is classified via a first machine learning model. A first classification determination is made for the user query. In response to the first classification determination, features of the user query are identified via a second machine learning model. The user query is grouped into a cluster based on the features of the user query. Information about the cluster is displayed for prompting a user action. The user action may include identification of an intent for the user query.

Abstract: Systems and methods for generating training questions are disclosed. The method includes identifying a structure for generating an input; formulating the input according to the structure; providing the input to a first machine learning model; receiving an output from the first machine learning model based on the input; and training a second machine learning model based on the output. The first machine learning model may be a pre-trained generative language model.