Abstract: Systems, methods, and computer-readable media for workflow management operations are disclosed. A template selection is received for a predefined workflow to be implemented in an existing user's account having at least one internal resource, and a selection of a set of resources is received from a plurality of resources to implement the functionality of the predefined workflow. The selected set includes at least one internal resource of the existing user's account and at least one external resource accessible via an API. A secure storage area is queried to determine that credentials are non-existent for the at least one external resource, an authentication flow is initiated with the at least one external resource to obtain a token from an external resource, and the token is received. The token is stored in the secure storage area, and a configuration of the predefined workflow initiates functionality of the predefined workflow.