Patents by Inventor Adrian Peter McDermott

Adrian Peter McDermott has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 9548985
    Abstract: User requests for a web application can be received at a reverse proxy. Web application code for a first application can be obtained. Data can be checked at the reverse proxy to determine whether to insert an element into the first application. If there is a match, a combined web application can be produced, including the first web application and the element.
    Type: Grant
    Filed: September 9, 2008
    Date of Patent: January 17, 2017
    Assignee: ORACLE INTERNATIONAL CORPORATION
    Inventors: Michael Ryan Amend, David P. Meyer, Joseph A. Stanko, Adrian Peter McDermott, Don L. Hayler, Thomas Doyle Quigley, Stanley Hsinheng Lin
  • Patent number: 9172807
    Abstract: Techniques for improving customer relationship management are disclosed. The techniques may be realized via a call processing system that may efficiently rout an incoming call to an agent of a call center. Also, the call processing system may provision a telephone number to a web-based help desk call center. Further, the call processing system may include a communication framework enabling a communication between a plurality of browser windows and a local storage medium.
    Type: Grant
    Filed: September 11, 2012
    Date of Patent: October 27, 2015
    Assignee: Zendesk, Inc.
    Inventors: Steven Kai-Man Yan, Adrian Peter McDermott, Shajith Chacko Thengumoottil, Henry Hsu
  • Publication number: 20130163731
    Abstract: Techniques for improving customer relationship management are disclosed. The techniques may be realized via a call processing system that may efficiently rout an incoming call to an agent of a call center. Also, the call processing system may provision a telephone number to a web-based help desk call center. Further, the call processing system may include a communication framework enabling a communication between a plurality of browser windows and a local storage medium.
    Type: Application
    Filed: September 11, 2012
    Publication date: June 27, 2013
    Inventors: Steven Kai-Man Yan, Adrian Peter McDermott, Shajith Chacko Thengumoottil, Henry Hsu
  • Patent number: 7904953
    Abstract: Web application code can be interpreted to indicate a pagelet web application. A combined display including a section of the pagelet web application in a page of the first application can then be produced.
    Type: Grant
    Filed: June 19, 2007
    Date of Patent: March 8, 2011
    Assignee: BEA Systems, Inc.
    Inventors: David P. Meyer, Joseph A. Stanko, Phani Pandrangi, Adrian Peter McDermott, Don L. Hayler
  • Patent number: 7861289
    Abstract: A reverse proxy server can receive user requests for web applications. Web application code can be obtained for a first web application. A tag in the first web application can be interpreted to indicate a pagelet web application. The pagelet web application code can be obtained from the pagelet web application and a combined presentation produced.
    Type: Grant
    Filed: June 19, 2007
    Date of Patent: December 28, 2010
    Assignee: Oracle International Corporation
    Inventors: David Meyer, Joseph A. Stanko, Phani Pandrangi, Adrian Peter McDermott, Don L. Hayler
  • Patent number: 7861290
    Abstract: A reverse proxy server can receive user requests for web applications. Web application code can be obtained for a first web application. The reverse proxy server can be configured to recognize a specific proxied web application page to indicate a pagelet web application. The pagelet web application code can be obtained from the pagelet web application and a combined presentation produced by inserting the pagelet web application into a specified location in the first web application. This embodiment allows a pagelet web application code to be inserted into a first web application where the first web application code has not been modified prior to the first web application being proxied.
    Type: Grant
    Filed: June 19, 2007
    Date of Patent: December 28, 2010
    Assignee: Oracle International Corporation
    Inventors: David Meyer, Joseph A. Stanko, Phani Pandrangi, Adrian Peter McDermott, Don L. Hayler, Thomas Quigley, Michael Ryan Amend
  • Patent number: 7770158
    Abstract: A method, computer program product, and apparatus comprise providing a Java developer kit class library comprising first Java classes; providing a Java Open Foundation class library comprising second Java classes each containing one or more of the first Java classes; providing a .NET SDK class library comprising .NET classes; providing a .NET language Open Foundation class library comprising first .NET language classes each containing one or more of the .NET classes; wherein each of the .NET language classes presents the same method signature as one of the second Java classes; receiving Java source code defining third Java classes, first calls to the first Java classes, and second calls to the second Java classes; translating the third Java classes into second .NET language classes; and translating the first calls to calls into the .NET SDK class library without modifying the second calls.
    Type: Grant
    Filed: October 14, 2004
    Date of Patent: August 3, 2010
    Assignee: BEA Systems, Inc.
    Inventors: John Alexander Osborne, Jeffrey Scott Miller, Alexander Rothschild Aickin, Raja Mani, Adrian Peter McDermott, David Vydra
  • Publication number: 20090083726
    Abstract: User requests for a web application can be received at a reverse proxy. Web application code for a first application can be obtained. Data can be checked at the reverse proxy to determine whether to insert an element into the first application. If there is a match, a combined web application can be produced, including the first web application and the element.
    Type: Application
    Filed: September 9, 2008
    Publication date: March 26, 2009
    Applicant: ORACLE INTERNATIONAL CORPORATION
    Inventors: Michael Ryan Amend, David P. Meyer, Joseph A. Stanko, Phani Pandrangi, Adrian Peter McDermott, Don L. Hayler, Thomas Doyle Quigley, Stanley Hsinheng Lin
  • Publication number: 20080250388
    Abstract: A tag in first web application code can be interpreted to indicate a pagelet web application. Code from the pagelet web application can be inserted into a page of the first application.
    Type: Application
    Filed: June 19, 2007
    Publication date: October 9, 2008
    Applicant: BEA SYSTEMS, INC.
    Inventors: David Meyer, Joseph A. Stanko, Phani Pandrangi, Adrian Peter McDermott, Don L. Hayler
  • Publication number: 20080077980
    Abstract: Web application code can be interpreted to indicate a pagelet web application. A combined display including a section of the pagelet web application in a page of the first application can then be produced.
    Type: Application
    Filed: June 19, 2007
    Publication date: March 27, 2008
    Applicant: BEA SYSTEMS, INC.
    Inventors: David F. Meyer, Joseph A. Stanko, Phani Pandrangi, Adrian Peter McDermott, Don L. Hayler
  • Publication number: 20080077983
    Abstract: A reverse proxy server can receive user requests for web applications. Web application code can be obtained for a first web application. The reverse proxy server can be configured to recognize a specific proxied web application page to indicate a pagelet web application. The pagelet web application code can be obtained from the pagelet web application and a combined presentation produced by inserting the pagelet web application into a specified location in the first web application. This embodiment allows a pagelet web application code to be inserted into a first web application where the first web application code has not been modified prior to the first web application being proxied.
    Type: Application
    Filed: June 19, 2007
    Publication date: March 27, 2008
    Applicant: BEA SYSTEMS, INC.
    Inventors: David Meyer, Joseph A. Stanko, Phani Pandrangi, Adrian Peter McDermott, Don L. Hayler, Thomas Quigley
  • Publication number: 20080077981
    Abstract: A reverse proxy server can receive user requests for web applications. Web application code can be obtained for a first web application. A tag in the first web application can be interpreted to indicate a pagelet web application. The pagelet web application code can be obtained from the pagelet web application and a combined presentation produced.
    Type: Application
    Filed: June 19, 2007
    Publication date: March 27, 2008
    Applicant: BEA SYSTEMS, INC.
    Inventors: David Meyer, Joseph A. Stanko, Phani Pandrangi, Adrian Peter McDermott, Don L. Hayler