Abstract: A system that incorporates teachings of the present disclosure may include, for example, a processing system that analyses, without user intervention, content of a first message directed from equipment of a sending user to equipment of a receiving user, to identify a task. The processing system determines that the receiving user is unable to perform the task according to biometric data of the receiving user. The biometric data is selected from one of heart rate, blood pressure, respiratory rate, and combinations thereof. According to the content of the first message and the biometric data obtained from the receiving user, the processing system determines that the task should be delegated to another user, and responsive thereto, provides a second message associated with the task to equipment of the other user. Other embodiments are disclosed.

Abstract: The disclosed technology is directed towards providing guidance, e.g., point-to-point audio guidance, along an evacuation route. The presence of occupant(s) within a structure/area is monitored. If an evacuation event occurs, an evacuation route is determined for each occupant based on their current monitored starting location. Guidance is output, e.g., by various output devices along the evacuation route, which can be the safety monitors that monitor occupant presence, to guide each occupant from point-to-point along the evacuation route. For example, one monitor can be configured to hand off guidance responsibility to a next monitor along the evacuation route. The guidance can be customized for each known occupant based on their recognized features, or can be directed generally to an unknown occupant. Status information of the occupants can be provided to other occupants and to a responding entity. A responding entity can also be given directional guidance.

Abstract: The disclosed technology is directed towards generating an annotated visual playback of an incident. Upon obtaining notification of an incident, event data occurring in the incident zone and timeframe are obtained (e.g., collected) from sensors proximate the zone. The event data is used to annotate a visual playback captured by one or more cameras, e.g., within a timeframe ranging from some time before the incident occurred to the end of the incident. For example, a video can be presented with overlaid annotation data, each annotation describing an event as it occurred in time, in conjunction with an advancing timestamp overlay showing the time of the video frames. A simulated video, e.g., extended reality video, can also be generated, along with annotations and timeframe data, such as if captured from camera(s) from one or more various different perspectives.

Abstract: The disclosed technology is directed towards presenting communications data to a responding entity that are relevant to an emergency situation at an emergency location. The communications data can be obtained from communications (e.g., text messages, transmitted video, voice calls and the like) that involve at least one user device at the situation, including communications that do not involve the responding entity. Users may opt in to such an emergency service to allow access to their communications, whereby their device locations are tracked and known in the event of an emergency. Upon obtaining the communications data, a responder can receive a view of the scene augmented with the communications data. The view can include a three-dimensional and/or two-dimensional representation of the zone/area of the emergency situation. Filtering can be used to eliminate irrelevant communications, and summarization can be used to combine generally redundant communications.

Abstract: The disclosed technology is directed towards associating a rescue tag with a victim in need of rescue, in which the rescue tag collects condition (biological state) data associated with the victim and provides a location of the rescue tag. The location data is maintained in association with the condition data. A responder makes a request to output the condition data, and in response, the responder's device is presented with an augmented reality display that shows the victim condition data relative to the location data. Multiple victims can be efficiently triaged, with more urgent victims highlighted via augmented reality for more urgent treatment. Filtering as requested by a responder can present augmented reality display for only a subset of the victims. Also described is the use of an aerial vehicle to assist the responders and/or a command center; the aerial vehicle can act as an edge node for efficient communication.

Abstract: The disclosed technology is directed towards presenting communications data to a responding entity that are relevant to an emergency situation at an emergency location. The communications data can be obtained from communications (e.g., text messages, transmitted video, voice calls and the like) that involve at least one user device at the situation, including communications that do not involve the responding entity. Users may opt in to such an emergency service to allow access to their communications, whereby their device locations are tracked and known in the event of an emergency. Upon obtaining the communications data, a responder can receive a view of the scene augmented with the communications data. The view can include a three-dimensional and/or two-dimensional representation of the zone/area of the emergency situation. Filtering can be used to eliminate irrelevant communications, and summarization can be used to combine generally redundant communications.

Abstract: The disclosed technology is directed towards associating a rescue tag with a victim in need of rescue, in which the rescue tag collects condition (biological state) data associated with the victim and provides a location of the rescue tag. The location data is maintained in association with the condition data. A responder makes a request to output the condition data, and in response, the responder's device is presented with an augmented reality display that shows the victim condition data relative to the location data. Multiple victims can be efficiently triaged, with more urgent victims highlighted via augmented reality for more urgent treatment. Filtering as requested by a responder can present augmented reality display for only a subset of the victims. Also described is the use of an aerial vehicle to assist the responders and/or a command center; the aerial vehicle can act as an edge node for efficient communication.

Abstract: A system that incorporates teachings of the present disclosure may include, for example, a processing system that analyses, without user intervention, content of a first message directed from equipment of a sending user to equipment of a receiving user, to identify a task. The processing system determines that the receiving user is unable to perform the task according to biometric data of the receiving user. The biometric data is selected from one of heart rate, blood pressure, respiratory rate, and combinations thereof. According to the content of the first message and the biometric data obtained from the receiving user, the processing system determines that the task should be delegated to another user, and responsive thereto, provides a second message associated with the task to equipment of the other user. Other embodiments are disclosed.

Abstract: A system that incorporates teachings of the present disclosure may include, for example, a processing system that analyses, without user intervention, content of a first message directed from equipment of a sending user to equipment of a receiving user, to identify a task. The processing system determines that the receiving user is unable to perform the task according to biometric data of the receiving user. The biometric data is selected from one of heart rate, blood pressure, respiratory rate, and combinations thereof. According to the content of the first message and the biometric data obtained from the receiving user, the processing system determines that the task should be delegated to another user, and responsive thereto, provides a second message associated with the task to equipment of the other user. Other embodiments are disclosed.

Abstract: The disclosed technology is directed towards facilitating communication with an unknown person via a device of the person having an unknown communications address. The presence of a visible person at a location can be determined, and a communications device at or near that location can be detected as a candidate device associated with that person. The device's current location, which can be regularly registered along with its communication address, is matched to the person's visible location. Communication via the device, such as by a responder, whether with the person and/or to obtain information from the device, is based on the registered communication address. The person's identity and other data may be obtainable. For a non-visible person, e.g., underneath an obstruction, the location of a detected device predicts the likely presence of a person near that location. A map may be generated showing locations of multiple detected devices.

Abstract: The disclosed technology is directed towards enabling a property, such as via a device associated with a residential or commercial property, to identify an issue and arrange for mediation of the issue. For example, a service provider can be automatically scheduled to resolve a maintenance issue at a scheduled time, with controlled (e.g., key code-based) property access granted to the service provider in the corresponding timeframe. Sensor data obtained from a sensor associated with the property can be analyzed to determine when an incident related to the property has occurred that needs mediation. An action to remediate the incident is determined and taken, such as to schedule a repair. An automated action can also be taken, e.g., to temporarily halt damage resulting from the issue until the repair can take place. If needed, communication between the party responsible for the property and the service provider is facilitated.

Abstract: The disclosed technology is directed towards presenting communications data to a responding entity that are relevant to an emergency situation at an emergency location. The communications data can be obtained from communications (e.g., text messages, transmitted video, voice calls and the like) that involve at least one user device at the situation, including communications that do not involve the responding entity. Users may opt in to such an emergency service to allow access to their communications, whereby their device locations are tracked and known in the event of an emergency. Upon obtaining the communications data, a responder can receive a view of the scene augmented with the communications data. The view can include a three-dimensional and/or two-dimensional representation of the zone/area of the emergency situation. Filtering can be used to eliminate irrelevant communications, and summarization can be used to combine generally redundant communications.

Abstract: The disclosed technology is directed towards providing guidance, e.g., point-to-point audio guidance, along an evacuation route. The presence of occupant(s) within a structure/area is monitored. If an evacuation event occurs, an evacuation route is determined for each occupant based on their current monitored starting location. Guidance is output, e.g., by various output devices along the evacuation route, which can be the safety monitors that monitor occupant presence, to guide each occupant from point-to-point along the evacuation route. For example, one monitor can be configured to hand off guidance responsibility to a next monitor along the evacuation route. The guidance can be customized for each known occupant based on their recognized features, or can be directed generally to an unknown occupant. Status information of the occupants can be provided to other occupants and to a responding entity. A responding entity can also be given directional guidance.

Abstract: The disclosed technology is directed towards generating an annotated visual playback of an incident. Upon obtaining notification of an incident, event data occurring in the incident zone and timeframe are obtained (e.g., collected) from sensors proximate the zone. The event data is used to annotate a visual playback captured by one or more cameras, e.g., within a timeframe ranging from some time before the incident occurred to the end of the incident. For example, a video can be presented with overlaid annotation data, each annotation describing an event as it occurred in time, in conjunction with an advancing timestamp overlay showing the time of the video frames. A simulated video, e.g., extended reality video, can also be generated, along with annotations and timeframe data, such as if captured from camera(s) from one or more various different perspectives.

Abstract: The disclosed technology is directed towards efficiently identifying a first entity (e.g., a user or sensor) as a potential witness to an event. A first dataset describing event time data and event location data of an event are obtained from a first device. A second dataset describing device time data and device location data are obtained via a device associated with a second entity, e.g., a user. By analyzing the first and second datasets, e.g., for time and location intersection, the second entity can be identified as a potential witness to the event, and notified of such. Factors such as line of sight, speed and direction, audio sensing range versus event volume, and the like of the second entity can be used in determining whether the second entity is a likely witness. A witness to a live event can be identified and asked to send in live (e.g., video) evidence.

Abstract: The disclosed technology is directed towards associating a rescue tag with a victim in need of rescue, in which the rescue tag collects condition (biological state) data associated with the victim and provides a location of the rescue tag. The location data is maintained in association with the condition data. A responder makes a request to output the condition data, and in response, the responder's device is presented with an augmented reality display that shows the victim condition data relative to the location data. Multiple victims can be efficiently triaged, with more urgent victims highlighted via augmented reality for more urgent treatment. Filtering as requested by a responder can present augmented reality display for only a subset of the victims. Also described is the use of an aerial vehicle to assist the responders and/or a command center; the aerial vehicle can act as an edge node for efficient communication.

Abstract: In one example, a method performed by a processing system including at least one processor includes identifying an environment surrounding a user of an augmented reality display, identifying a relative location of the user within the environment, determining a field of view of the augmented reality display, identifying an individual within the field of view, querying a data source for information related to the individual, and modifying the augmented reality display to present the information related to the individual.

Abstract: A system that incorporates teachings of the present disclosure may include, for example, a processing system that analyses, without user intervention, content of a first message directed from equipment of a sending user to equipment of a receiving user, to identify a task. The processing system determines that the receiving user is unable to perform the task according to biometric data of the receiving user. The biometric data is selected from one of heart rate, blood pressure, respiratory rate, and combinations thereof. According to the content of the first message and the biometric data obtained from the receiving user, the processing system determines that the task should be delegated to another user, and responsive thereto, provides a second message associated with the task to equipment of the other user. Other embodiments are disclosed.

Abstract: In one example, a method performed by a processing system including at least one processor includes identifying an environment surrounding a user of an augmented reality display, identifying a relative location of the user within the environment, determining a field of view of the augmented reality display, identifying a room within the field of view, querying a data source for current information about the room, and modifying the augmented reality display to present the current information about the room.

Abstract: A system that incorporates teachings of the present disclosure may include, for example, a processing system that analyses, without user intervention, content of a first message directed from equipment of a sending user to equipment of a receiving user, to identify a task. The processing system determines that that the receiving user is unable to perform the task according to biometric data of the receiving user. The biometric data is selected from one of heart rate, blood pressure, respiratory rate, and combinations thereof. According to the content of the first message and the biometric data obtained from the receiving user, the processing system determines that the task should be delegated to another user, and responsive thereto, provides a second message associated with the task to equipment of the another user. Other embodiments are disclosed.