Abstract: An information bridge device, IBD (10, 20), comprising: —an API interface (application programming interface) (300) comprising: —an API input (301), for receipt of user input or request via an application (APP) (30) arranged located on a user device (1100) associated with a user (1000), and, an API output (302), for facilitating transfer of data (300F) relating to at least one Enterprise (2000) to the application (APP) (30), the information bridge device further comprising: —a metadata store (310), for storing metadata specific to the at least one Enterprise (2000), said metadata comprising, access information arranged to facilitate access to the at least one Enterprise (2000) by the information bridge device (IBD) (1020), an Enterprise data collector (330), arranged capable of receiving or collecting (300G 300H) Enterprise data from at least one contact option (2100) arranged in association with the at least one Enterprise (2000), and further arranged in co-operation with the metadata store (310) for identif

Abstract: A Messaging Campaign Manager (8a 8b 8c 8d 8e), MCM, suitable for use in a bulk or mass messaging system. A Messaging Campaign Manager System, MCM system (14 20), comprising one MCM (8a 8b 8c 8d 8e) or a plurality of MCMs, arranged as comprised in a virtual private cloud, VPC (15). A bulk or mass messaging system comprising at least one MCM (8a 8b 8c 8d 8e) or at least one MCM system (14 20). Method of bulk or mass messaging. A computer program and computer-readable medium for implementation of the method. A graphical user interface, GUI.

Abstract: An information bridge device, IBD (10, 20), comprising: an API interface (application programming interface) (300) comprising: an API input (301), for receipt of user input or request via an application (APP) (30) arranged located on a user device (1100) associated with a user (1000), and, an API output (302), for facilitating transfer of data (300F) relating to at least one Enterprise (2000) to the application (APP) (30), the information bridge device further comprising: a metadata store (310), for storing metadata specific to the at least one Enterprise (2000), said metadata comprising, access information arranged to facilitate access to the at least one Enterprise (2000) by the information bridge device (IBD) (1020), an Enterprise data collector (330), arranged capable of receiving or collecting (300G 300H) Enterprise data from at least one contact option (2100) arranged in association with the at least one Enterprise (2000), and further arranged in co-operation with the metadata store (310) for identifica

Abstract: A redirection bridge device, RBD (10, 20), comprising: —an API interface (300) comprising an API input (301), arranged capable of receiving a request (300A) from an application (APP) (30), arranged located on a user device (1100) associated with a user (1000), for the purposes of requesting metadata, said metadata being specific to at least one contact option (2100) arranged in association with at least one Enterprise (2000), a metadata store (310), for storing metadata specific to the at least one Enterprise (2000), and arranged to provide metadata to the API interface (300) in response to the request (300A), and, a Communications Manager (320), arranged in co-operation with the API interface (300) and the at least one contact option (2100), for facilitating contact between the user device (1100) and the at least one contact option (2100).

Abstract: A method includes receiving a message from an XMPP client for delivery to a contact, querying an XMPP presence system for an XMPP address and presence information related to the contact, querying the XMPP presence system for an alternative address if an XMPP address is not available or the presence information indicates that the contact is unavailable, and delivering the message to the alternative address or storing the message for future delivery if an alternate address is unavailable.

Abstract: A method includes receiving a message from an XMPP client for delivery to a contact, querying an XMPP presence system for an XMPP address and presence information related to the contact, querying the XMPP presence system for an alternative address if an XMPP address is not available or the presence information indicates that the contact is unavailable, and delivering the message to the alternative address or storing the message for future delivery if an alternate address is unavailable.