Abstract: A process mining system performs process mining using visual logs generated from video streams of worker devices. Specifically, for a given worker device, the process mining system obtains a series of images capturing a screen of a worker device while the worker device processes one or more tasks related to an operation process. The process mining system determines activity labels for a plurality of images. An activity label for an image may indicate an activity performed on the worker device when the image was captured. The activity label is determined by extracting information from pixels of the image and inferring the activity of the worker device from the extracted information. The process mining system generates event logs from the visual logs of worker devices and uses the event logs for process mining.

Abstract: A process mining system performs process mining using visual logs generated from video streams of worker devices. Specifically, for a given worker device, the process mining system obtains a series of images capturing a screen of a worker device while the worker device processes one or more tasks related to an operation process. The process mining system determines activity labels for a plurality of images. An activity label for an image may indicate an activity performed on the worker device when the image was captured. The activity label is determined by extracting information from pixels of the image and inferring the activity of the worker device from the extracted information. The process mining system generates event logs from the visual logs of worker devices and uses the event logs for process mining.

Abstract: A process mining system performs process mining using visual logs generated from video streams of worker devices. Specifically, for a given worker device, the process mining system obtains a series of images capturing a screen of a worker device while the worker device processes one or more tasks related to an operation process. The process mining system determines activity labels for a plurality of images. An activity label for an image may indicate an activity performed on the worker device when the image was captured. The activity label is determined by extracting information from pixels of the image and inferring the activity of the worker device from the extracted information. The process mining system generates event logs from the visual logs of worker devices and uses the event logs for process mining.

Abstract: A process mining system performs process mining using visual logs generated from video streams of worker devices. Specifically, for a given worker device, the process mining system obtains a series of images capturing a screen of a worker device while the worker device processes one or more tasks related to an operation process. The process mining system determines activity labels for a plurality of images. An activity label for an image may indicate an activity performed on the worker device when the image was captured. The activity label is determined by extracting information from pixels of the image and inferring the activity of the worker device from the extracted information. The process mining system generates event logs from the visual logs of worker devices and uses the event logs for process mining.

Abstract: A process mining system performs process mining using visual logs generated from video streams of worker devices. Specifically, for a given worker device, the process mining system obtains a series of images capturing a screen of a worker device while the worker device processes one or more tasks related to an operation process. The process mining system determines activity labels for a plurality of images. An activity label for an image may indicate an activity performed on the worker device when the image was captured. The activity label is determined by extracting information from pixels of the image and inferring the activity of the worker device from the extracted information. The process mining system generates event logs from the visual logs of worker devices and uses the event logs for process mining.

Abstract: According to an aspect of the present invention, a content server enhances content mediated engagements, by first enabling a user to specify a content collection containing a set of contents according to a specific/desired sequence, and then storing a data indicating the collection. The set of contents are selected from contents (or portions thereof) maintained in a repository. In response to receiving during a content mediated engagement, a request of the stored content collection, the content server then provides the set of contents according to the specific sequence. The content server also facilitates the same content (maintained in repository) to be included and accordingly provided as part of different content collections.

Abstract: According to an aspect of the present invention, a content server enhances content mediated engagements, by first enabling a user to specify a content collection containing a set of contents according to a specific/desired sequence, and then storing a data indicating the collection. The set of contents are selected from contents (or portions thereof) maintained in a repository. In response to receiving during a content mediated engagement, a request of the stored content collection, the content server then provides the set of contents according to the specific sequence. The content server also facilitates the same content (maintained in repository) to be included and accordingly provided as part of different content collections.