Patents by Inventor Aji Mathai

Aji Mathai has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20120023015
    Abstract: Improved techniques are disclosed for payment of accrued moneys via a third party intermediary. In one embodiment, a consolidated royalty can be provided for online sales of digital assets of a digital asset provider. Since the online sales can be from various different countries, the online sales can be in a plurality of different currencies. The royalties due a digital asset provider from online sales in the different currencies can be consolidated at appropriate times into a single currency and then disbursed to the digital asset provider. In another embodiment, royalty disbursement management can be provided to alert a digital asset provider that an attempted distribution has failed and to facilitate the digital asset provider in correcting appropriate banking information to assist in obviating the distribution failure.
    Type: Application
    Filed: July 21, 2010
    Publication date: January 26, 2012
    Inventors: Aji Mathai, Amy Shih, Eric John Gray, Sean K. Smith, John Baily, Aloke Bhatnagar, Ricardo D. Cortes
  • Publication number: 20090183237
    Abstract: Improved methods, systems, computer readable media and graphical user interfaces for automated customer support are disclosed. Automated customer support can be computer-implemented and can provide help information to users. The help information can be context sensitive and/or customized. For example, the help information can be dependent on (i) context of a help request and/or (ii) a particular user. Further, if a user requires more help than the automated customer support can provide, then the user can be provided with the opportunity to contact a customer support agent for additional assistance.
    Type: Application
    Filed: February 20, 2008
    Publication date: July 16, 2009
    Inventors: Ricardo Cortes, Aji Mathai, Aloke Bhatnagar, David Alonzo Van Tassell