Abstract: An interactive voice response system is provided that includes an interactive voice recognition module, an image collection module, and a data extraction module. The image collection module communicates with the voice recognition module and the user device. The extraction module communicates with the image collection module. The voice recognition module collects speech data from a user of the user device and provides an indication to the image collection module when the speech data includes complex data. The image collection module, in response to the indication, communicates with the user device in a text message. The text message includes a link that, when activated, opens a camera on the user device. The image collection module, in response to receiving an image having the complex data from the camera, communicates the image to the extraction module, which extracts the complex data from the image as textual data.