Abstract: A monitoring device manages information regarding a first reception port and information regarding a second reception port in regard to an IP address of a self-device. The monitoring device issues a route certificate corresponding to a first server certificate and a route certificate corresponding to a second server certificate for realizing communication of relatively lower security strength than the first server certificate, and associates the first server certificate with the first reception port and associates the second server certificate with the second reception port. The monitoring device decides, as data for each reception port, a connection URL and a port number of each reception port, transmits the route certificate corresponding to the first server certificate and data for the first reception port to the network device.

Abstract: A monitoring apparatus comprises: a processing unit that determines, if received type information of one or more other monitoring apparatuses does not match type information of the monitoring apparatus, one or more apparatuses that serve as monitoring targets of the monitoring apparatus from among a plurality of apparatuses that were being monitored by the one or more other monitoring apparatuses; a notification unit that notifies a management server of information on the one or more other monitoring apparatuses whose monitoring target was changed and of the type information of the monitoring apparatus; and a transmission unit that collects, after the notification unit made notification, operation information on the one or more apparatuses that were determined by the processing unit as monitoring targets of the monitoring apparatus, and transmits the collected operation information to the management server.

Abstract: A monitoring device manages information regarding a first reception port and information regarding a second reception port in regard to an IP address of a self-device. The monitoring device issues a route certificate corresponding to a first server certificate and a route certificate corresponding to a second server certificate for realizing communication of relatively lower security strength than the first server certificate, and associates the first server certificate with the first reception port and associates the second server certificate with the second reception port. The monitoring device decides, as data for each reception port, a connection URL and a port number of each reception port, transmits the route certificate corresponding to the first server certificate and data for the first reception port to the network device.

Abstract: A monitoring apparatus determines a monitoring mode of a network device which is not registered in a central management apparatus based on capability information of the relevant network device and registers the relevant network device in the central management apparatus. When monitoring information is not yet transmitted from a network device of which a monitoring function is enabled to the central management apparatus or invalid, the central management apparatus is requested to start communication with the relevant network device. Based on a result of the communication, a registration state, communication information, and device information of the relevant network device managed by the monitoring apparatus are updated.

Abstract: A monitoring apparatus determines a monitoring mode of a network device which is not registered in a central management apparatus based on capability information of the relevant network device and registers the relevant network device in the central management apparatus. When monitoring information is not yet transmitted from a network device of which a monitoring function is enabled to the central management apparatus or invalid, the central management apparatus is requested to start communication with the relevant network device. Based on a result of the communication, a registration state, communication information, and device information of the relevant network device managed by the monitoring apparatus are updated.

Abstract: A slave apparatus performs, in accordance with reception from a master apparatus a search request in accordance with a state in which a device as a monitoring target of a different apparatus has become unable to be monitored, search processing for a device as a monitoring target of the slave apparatus. When a device which has become unable to be monitored is found, the slave apparatus registers the device as a monitoring target and starts monitoring processing for the device. After starting the monitoring processing, the slave apparatus notifies the master apparatus of the registration of the device, and transmits a result of the monitoring of the device as the monitoring target to a central management apparatus.

Abstract: A monitoring apparatus includes an acquisition unit, a monitoring unit, first and second transmission units, a generation unit, and a stop unit. The acquisition unit acquires a list including network devices to be a monitoring target from a management apparatus that manages network devices registration information. The monitoring unit acquires device information from the network devices included in the list and performs monitoring processing. The first transmission unit transmits at least a part of the acquired device information to the management apparatus. The generation unit generates, in a case where a network device satisfying a predetermined condition is identified according to a monitoring processing result, failure information as failure of the identified network device. The second transmission unit transmits the generated failure information to the management apparatus.

Abstract: An apparatus, control method, and system for updating firmware of an image forming apparatus remotely such that the image forming apparatus is monitored to determine the state of the image forming apparatus at the time the update instruction is received and to monitor whether the firmware in the image forming apparatus has been updated successfully.

Abstract: A monitoring apparatus comprises: a processing unit that determines, if received type information of one or more other monitoring apparatuses does not match type information of the monitoring apparatus, one or more apparatuses that serve as monitoring targets of the monitoring apparatus from among a plurality of apparatuses that were being monitored by the one or more other monitoring apparatuses; a notification unit that notifies a management server of information on the one or more other monitoring apparatuses whose monitoring target was changed and of the type information of the monitoring apparatus; and a transmission unit that collects, after the notification unit made notification, operation information on the one or more apparatuses that were determined by the processing unit as monitoring targets of the monitoring apparatus, and transmits the collected operation information to the management server.

Abstract: A management apparatus that causes control unit to execute first management software for managing a plurality of devices on a network comprises: a first storing unit which stores authentication information to be used to access a device using a function of the first management software; a second storing unit configured to store authentication information to be used to access the device using a function of second management software that is added to the first management software to add a new function; a registration unit configured to register the device to be managed by the second management software; and a second setting unit configured to set the authentication information to be used to access the device using the function of the second management software.

Abstract: For a device from which identification information (serial number) cannot be obtained when configuration information of the device has been changed, log information is obtained from the device and is compared to stored log information, thereby confirming identity of the device. The device whose identity can be confirmed is continued to be monitored.

Abstract: For a device from which identification information (serial number) cannot be obtained when configuration information of the device has been changed, log information is obtained from the device and is compared to stored log information, thereby confirming identity of the device. The device whose identity can be confirmed is continued to be monitored.

Abstract: A monitoring apparatus includes an inquiry unit configured to make an inquiry to a management apparatus, a reception unit configured to receive, as a response to the inquiry, an update instruction for updating firmware of the image forming apparatus to be monitored, a transmission unit configured to transmit to the image forming apparatus to be monitored, an instruction for performing communication with a distribution server to download the firmware based on the update instruction, a monitoring unit configured to monitor a state of the image forming apparatus corresponding to the update instruction, and a notification unit configured to notify the management apparatus of a result of monitoring performed by the monitoring unit, wherein the monitoring unit is configured to monitor whether the firmware has been updated in the image forming apparatus corresponding to the update instruction.

Abstract: An information processing apparatus registers, in a reservation list, transmission reservation data including a transmission start time and a transmission completion time of charging counter information that is a type of operation information to be regularly transmitted according to a predetermined cycle. The information processing apparatus then registers, in the reservation list, with respect to other types of the operation information to be regularly transmitted (e.g., firmware information), transmission reservation data including a transmission start time and a transmission completion time that are determined so that the operation information is regularly transmitted in a different period than regular transmission of operation information corresponding to transmission reservation data already registered in the reservation list.

Abstract: A document management system configured to manage an access to a file includes a selection unit configured to select a virtual security policy for setting on the file, which is previously provided for each device, an acquisition unit configured to acquire access authority information for defining an authority for accessing the file based on the virtual security policy selected by the selection unit and authentication information about a user who has set the virtual security policy, a conversion unit configured to convert the virtual security policy into a real security policy that can be commonly interpreted by the document management system based on the access authority information acquired by the acquisition unit, and a management unit configured to set the real security policy converted by the conversion unit on the file to manage an access to the file.

Abstract: A printing control apparatus includes a verification unit configured to verify a charging destination of a job generated at a client terminal apparatus. The printing control apparatus includes a control unit configured to suspend execution of the job if no value is set to the charging destination of the job or that an invalid value is set to the charging destination of the job. The printing control apparatus also includes a generation unit configured to generate an input screen for entering a value of the charging destination of the job if no value is set to the charging destination of the job or that an invalid value is set to the charging destination of the job. The printing control apparatus also includes a notification unit configured to notify information about the input screen generated by the generation unit to the client terminal apparatus.

Abstract: A monitoring apparatus which monitors a plurality of image forming apparatuses and transmits monitoring information, collected by monitoring, to a central management apparatus, comprises: collection unit configured to collect the monitoring information from the plurality of image forming apparatuses; storing unit configured to store the monitoring information collected; transmission unit configured to transmit the monitoring information stored by the storing unit to the central management apparatus; selection unit configured to accept selection of a data type, of the collected monitoring information, which is stored in a storage device within a local network; and output configured to output, as output data, data acquired from the monitoring information transmitted by the transmission unit in accordance with the data type selected for storing the output data in the storage device within the local network.

Abstract: A management apparatus that causes control unit to execute first management software for managing a plurality of devices on a network comprises: a first storing unit which stores authentication information to be used to access a device using a function of the first management software; a second storing unit configured to store authentication information to be used to access the device using a function of second management software that is added to the first management software to add a new function; a registration unit configured to register the device to be managed by the second management software; and a second setting unit configured to set the authentication information to be used to access the device using the function of the second management software.

Abstract: An information processing apparatus registers, in a reservation list, transmission reservation data including a transmission start time and a transmission completion time of charging counter information that is a type of operation information to be regularly transmitted according to a predetermined cycle. The information processing apparatus then registers, in the reservation list, with respect to other types of the operation information to be regularly transmitted (e.g., firmware information), transmission reservation data including a transmission start time and a transmission completion time that are determined so that the operation information is regularly transmitted in a different period than regular transmission of operation information corresponding to transmission reservation data already registered in the reservation list.

Abstract: A system including a search unit configured, when a user designates a search condition for the job log whose content to be changed and issues a job log change request, to search the database for a job log that satisfies the search condition, a re-search unit configured, if the search unit does not find the job log satisfying the search condition, to wait until the database managing the job log is updated and perform a re-search for the job log satisfying the search condition, without receiving a re-search instruction from the user, a changing unit configured, when the re-search unit finds the job log satisfying the search condition, to change the job log content according to the change request from the user, and a notification unit configured to send notification information about a change result of the changing unit.