Abstract: A monitoring device includes: a receiving unit that receives information including first use mode information transmitted from a first information processing device; a memory unit that stores the received first use mode information; a creating unit that creates, when the receiving unit receives trouble information together with the first use mode information, a trouble prediction formula corresponding to the trouble information using second use mode information of a second information processing device in which the same trouble as that indicated in the trouble information has occurred; a storing unit that stores the created trouble prediction formula; and a determining unit that determines, when the receiving unit receives third use mode information of a third information processing device, whether or not a trouble in the third information processing device occurs in a high probability based on the stored trouble prediction formula and the received third use mode information.

Abstract: An image formation apparatus, which includes: a detector unit that detects a status of consumables; a prediction unit that predicts a run-out timing of the consumables on the basis of the status detected by the detector unit; a transmission unit that transmits the status detected by the detector unit to a management apparatus as consumables information; a reception unit that receives run-out timing information indicating a run-out timing predicted by the management apparatus on the basis of the consumables information transmitted by the transmission unit; and a notification unit that notifies the run-out timing of the consumables on the basis of the run-out timing information received by the reception unit if communication with the management apparatus is possible, or notifies the run-out timing of the consumables on the basis of the run-out timing predicted by the prediction unit if communication with the management apparatus is not possible.

Abstract: An image forming apparatus includes a prediction unit, an inquiry unit and a request unit. The inquiry unit judges whether or not the prediction unit deals with a type of a consumable item used in image formation processing. The request unit transmits use history information to a consumable item management apparatus and requests the consumable item management apparatus to predict a remaining usable period of the consumable item when the inquiry unit judges the prediction unit does not deal with the type of the consumable item in the image formation processing. The use history information indicates a use history of the consumable item. The prediction unit predicts the remaining usable period of the consumable item using the use history information in the image formation processing when the inquiry unit judges the first prediction unit deals with the type of the consumable item used in image formation processing.

Abstract: A management apparatus includes: a managing unit that manages production information corresponding to each of a plurality of information processing devices; a specifying unit that specifies, based on a defect notice for at least one component and the production information on the managed information processing devices, at least one of the information processing devices using the component; a state judging unit that judges whether each information processing device is in an operable state where a processing function of each information processing device is operable in an environment in which the processing function of each information processing device is provided; and an operation restricting unit that performs operation restriction for the processing function of each information processing device according to the defect notice if the state judging unit judges that each information processing device is in the operable state.

Abstract: A quality control method includes: extracting, from a time series distribution of troubles that have occurred in electronic equipments, a first characteristics of states of occurrence of the troubles; specifying one or more parts included in the electronic equipments, the parts being involved with the troubles; extracting, from another time series distribution of a rate of use corresponding to each of suppliers which supply the specified parts, a second characteristics of the parts; and specifying one or more of the suppliers supplying the parts correlated to the troubles based on a correlation between the extracted first characteristics and the extracted second characteristics.

Abstract: A monitoring apparatus includes: a reception section that receives information including first use mode information from an first information processing apparatus; a storage section that stores the first use mode information received by the reception section; and a transmission section, when the reception section receives fault information together with the first use mode information from the first information processing apparatus, that transmits information concerning countermeasures against a fault to the first information processing apparatus based on the first use mode information and pieces of second use mode information, stored in the storage section, of second information processing apparatuses which normally operate.

Abstract: A monitoring device includes: a receiving unit that receives information including first use mode information transmitted from a first information processing device; a memory unit that stores the received first use mode information; a creating unit that creates, when the receiving unit receives trouble information together with the first use mode information, a trouble prediction formula corresponding to the trouble information using second use mode information of a second information processing device in which the same trouble as that indicated in the trouble information has occurred; a storing unit that stores the created trouble prediction formula; and a determining unit that determines, when the receiving unit receives third use mode information of a third information processing device, whether or not a trouble in the third information processing device occurs in a high probability based on the stored trouble prediction formula and the received third use mode information.

Abstract: A monitoring apparatus includes: a reception section that receives information including first use mode information from an first information processing apparatus; a storage section that stores the first use mode information received by the reception section; and a transmission section, when the reception section receives fault information together with the first use mode information from the first information processing apparatus, that transmits information concerning countermeasures against a fault to the first information processing apparatus based on the first use mode information and pieces of second use mode information, stored in the storage section, of second information processing apparatuses which normally operate.

Abstract: An image forming apparatus includes a prediction unit, an inquiry unit and a request unit. The inquiry unit judges whether or not the prediction unit deals with a type of a consumable item used in image formation processing. The request unit transmits use history information to a consumable item management apparatus and requests the consumable item management apparatus to predict a remaining usable period of the consumable item when the inquiry unit judges the prediction unit does not deal with the type of the consumable item in the image formation processing. The use history information indicates a use history of the consumable item. The prediction unit predicts the remaining usable period of the consumable item using the use history information in the image formation processing when the inquiry unit judges the first prediction unit deals with the type of the consumable item used in image formation processing.

Abstract: A quality control method includes: extracting, from a time series distribution of troubles that have occurred in electronic equipments, a first characteristics of states of occurrence of the troubles; specifying one or more parts included in the electronic equipments, the parts being involved with the troubles; extracting, from another time series distribution of a rate of use corresponding to each of suppliers which supply the specified parts, a second characteristics of the parts; and specifying one or more of the suppliers supplying the parts correlated to the troubles based on a correlation between the extracted first characteristics and the extracted second characteristics.

Abstract: A management apparatus includes: a managing unit that manages production information corresponding to each of a plurality of information processing devices; a specifying unit that specifies, based on a defect notice for at least one component and the production information on the managed information processing devices, at least one of the information processing devices using the component; a state judging unit that judges whether each information processing device is in an operable state where a processing function of each information processing device is operable in an environment in which the processing function of each information proceeding device is provided; and a operation restricting unit that performs operation restriction for the processing function of each information proceeding device according to the defect notice if the state judging unit judges that each information processing device is in the operable state.

Abstract: An image formation apparatus, which includes: a detector unit that detects a status of consumables; a prediction unit that predicts a run-out timing of the consumables on the basis of the status detected by the detector unit; a transmission unit that transmits the status detected by the detector unit to a management apparatus as consumables information; a reception unit that receives run-out timing information indicating a run-out timing predicted by the management apparatus on the basis of the consumables information transmitted by the transmission unit; and a notification unit that notifies the run-out timing of the consumables on the basis of the run-out timing information received by the reception unit if communication with the management apparatus is possible, or notifies the run-out timing of the consumables on the basis of the run-out timing predicted by the prediction unit if communication with the management apparatus is not possible.