Abstract: A computer system implements a plurality of modules, including a tenant administration proxy that receives session credentials from a tenant application in the private communication system and authenticates the tenant application in response to the session credentials, a connector service that receives a bridge setup request from the tenant application and establishes a bridge connection with the tenant application in response to the bridge setup request; and a configuration manager that stores service information regarding a cloud-based service that is accessible through the computer system. The tenant administration proxy retrieves the service information from the configuration manager and provides the service information to the tenant application in response to a request from the tenant application, and wherein the connector service facilitates communication between the cloud-based service and an enterprise service in the private communication system over the bridge connection.

Abstract: A method for accessing network services from external networks includes receiving at a cloud-based server a bridge setup request from a private communication system, establishing a bridge connection between the cloud-based server and the private communication system, establishing a communication path between the cloud-based server and a cloud-based application, receiving a request from a cloud-based entity that is directed to an enterprise service hosted within the private communication system, transmitting the request to the enterprise service over the bridge connection, receiving a response from the enterprise service over the bridge connection, and transmitting the response to the cloud-based entity. Related computer program products and systems are also disclosed.

Abstract: A computer system implements a plurality of modules, including a tenant administration proxy that receives session credentials from a tenant application in the private communication system and authenticates the tenant application in response to the session credentials, a connector service that receives a bridge setup request from the tenant application and establishes a bridge connection with the tenant application in response to the bridge setup request; and a configuration manager that stores service information regarding a cloud-based service that is accessible through the computer system. The tenant administration proxy retrieves the service information from the configuration manager and provides the service information to the tenant application in response to a request from the tenant application, and wherein the connector service facilitates communication between the cloud-based service and an enterprise service in the private communication system over the bridge connection.

Abstract: A computer system implements a plurality of modules, including a tenant administration proxy that receives session credentials from a tenant application in the private communication system and authenticates the tenant application in response to the session credentials, a connector service that receives a bridge setup request from the tenant application and establishes a bridge connection with the tenant application in response to the bridge setup request; and a configuration manager that stores service information regarding a cloud-based service that is accessible through the computer system. The tenant administration proxy retrieves the service information from the configuration manager and provides the service information to the tenant application in response to a request from the tenant application, and wherein the connector service facilitates communication between the cloud-based service and an enterprise service in the private communication system over the bridge connection.

Abstract: A method for accessing network services from external networks includes receiving at a cloud-based server a bridge setup request from a private communication system, establishing a bridge connection between the cloud-based server and the private communication system, establishing a communication path between the cloud-based server and a cloud-based application, receiving a request from a cloud-based entity that is directed to an enterprise service hosted within the private communication system, transmitting the request to the enterprise service over the bridge connection, receiving a response from the enterprise service over the bridge connection, and transmitting the response to the cloud-based entity. Related computer program products and systems are also disclosed.

Abstract: A computer system implements a plurality of modules, including a tenant administration proxy that receives session credentials from a tenant application in the private communication system and authenticates the tenant application in response to the session credentials, a connector service that receives a bridge setup request from the tenant application and establishes a bridge connection with the tenant application in response to the bridge setup request; and a configuration manager that stores service information regarding a cloud-based service that is accessible through the computer system. The tenant administration proxy retrieves the service information from the configuration manager and provides the service information to the tenant application in response to a request from the tenant application, and wherein the connector service facilitates communication between the cloud-based service and an enterprise service in the private communication system over the bridge connection.