Patents by Inventor Alan Abdelhalim

Alan Abdelhalim has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11106568
    Abstract: A client information handling system may communicate with a remote information handling system to resolve an error encountered by an application of the client information handling system. The remote information handling system may receive an error report and one or more client system parameters from the client information handling system. The remote information handling system may then compare the received error report and received client system parameters with stored error data and associated system parameters detailing occurrence of the error on other information handling systems. The remote information handling system may determine an error resolution based, at least in part, on the comparison and may transmit the error resolution to the client information handling system.
    Type: Grant
    Filed: October 23, 2019
    Date of Patent: August 31, 2021
    Assignee: Dell Products L.P.
    Inventors: Alan Abdelhalim, Abu Sanaullah
  • Publication number: 20210124672
    Abstract: A client information handling system may communicate with a remote information handling system to resolve an error encountered by an application of the client information handling system. The remote information handling system may receive an error report and one or more client system parameters from the client information handling system. The remote information handling system may then compare the received error report and received client system parameters with stored error data and associated system parameters detailing occurrence of the error on other information handling systems. The remote information handling system may determine an error resolution based, at least in part, on the comparison and may transmit the error resolution to the client information handling system.
    Type: Application
    Filed: October 23, 2019
    Publication date: April 29, 2021
    Applicant: Dell Products L.P.
    Inventors: Alan Abdelhalim, Abu Sanaullah