Patents by Inventor Alan E. Benson

Alan E. Benson has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 8396737
    Abstract: Systems, methods, media, and other embodiments associated with predicting website user satisfaction based on current actions analyzed in light of combined quantitative and qualitative data are described. One example system embodiment includes logic for acquiring both quantitative website usage data and qualitative website satisfaction data. The example system also includes logic for creating a satisfaction categorization data from the quantitative website usage data and the qualitative website satisfaction data.
    Type: Grant
    Filed: February 21, 2006
    Date of Patent: March 12, 2013
    Assignee: Hewlett-Packard Development Company, L.P.
    Inventors: Choudur K. Lakshminarayan, Alan E. Benson, Qingfeng Yu