Abstract: A machine learning system continuously receives tag signals indicating membership relations between data objects from a data corpus and tag targets. The machine learning system is asynchronously and iteratively trained with the received tag signals to identify further data objects from the data corpus predicted to have a membership relation with the single tag target. The machine learning system constantly improves its predictive accuracy in short time by the continuous training of a backend machine learning model based on implicit and explicit tag signals gathered from a non-intrusive monitoring of user interactions during a review process of the data corpus.

Abstract: A non-transitory medium includes code representing processor-executable instructions; the code causes a processor to produce, via a machine learning model, a predicted value of a membership relationship between a data object and a target tag. The code causes the processor to display, via a user interface, the data object and the target tag and indicate a non-empty set of identified sections of one or more attributes of data object supporting the membership relationship between the data object and the target tag. The code also causes the processor to receive a tag signal, via the user interface, indicating one of an acceptance tag signal, a dismissal tag signal, or a corrective tag signal, and re-train the machine learning model based at least in part on the tag signal.

Abstract: A non-transitory medium includes code representing processor-executable instructions; the code causes a processor to produce, via a machine learning model, a predicted value of a membership relationship between a data object and a target tag. The code causes the processor to display, via a user interface, the data object and the target tag and indicate a non-empty set of identified sections of one or more attributes of data object supporting the membership relationship between the data object and the target tag. The code also causes the processor to receive a tag signal, via the user interface, indicating one of an acceptance tag signal, a dismissal tag signal, or a corrective tag signal, and re-train the machine learning model based at least in part on the tag signal.

Abstract: A machine learning system continuously receives tag signals indicating membership relations between data objects from a data corpus and tag targets. The machine learning system is asynchronously and iteratively trained with the received tag signals to identify further data objects from the data corpus predicted to have a membership relation with the single tag target. The machine learning system constantly improves its predictive accuracy in short time by the continuous training of a backend machine learning model based on implicit and explicit tag signals gathered from a non-intrusive monitoring of user interactions during a review process of the data corpus.

Abstract: This invention (The Customer Contact Channel Changer) enables the integration of different Customer Contact Channels such as live call center ACD (Automatic Call Distribution) agents, ADSI (Analog Display Services Interface) enhanced IVR (Interactive Voice Response) systems and WWW (World Wide Web) servers. The world wide web servers are used to allow customers with computer equipment to access information from an organizations databases in a self service mode. Frequently these customers have questions best answered by human ACD agents. With this invention the connection between the customer with the question and the agent with the answer is done quickly and efficiently with both parties sharing screens of common information. Also control is retained by the customer to make the call happen when they want it.

Abstract: This invention (The Customer Contact Channel Changer) enables the integration of different Customer Contact Channels such as live call center ACD (Automatic Call Distribution) agents, ADSI (Analog Display Services Interface) enhanced IVR (Interactive Voice Response) systems and WWW (World Wide Web ) servers. The world wide web servers are used to allow customers with computer equipment to access information from an organizations databases in a self service mode. Frequently these customers have questions best answered by human ACD agents. With this invention the connection between the customer with the question and the agent with the answer is done quickly and efficiently with both parties sharing screens of common information. Also control is retained by the customer to make the call happen when they want it.

Abstract: A solid lubricant bar for use in high temperature environments, such as rotary kilns, comprising an organo phosphate, such as triphenyl phosphate, a solid lubricant selected from the group comprising graphite, molybdenum, boron, boron nitride, tungsten, polytetrafluoroethylene, and mixtures thereof; and a soft metal selected from the group consisting of copper, aluminum, tin and mixtures thereof. The solid lubricant bar has an auto-ignition temperature of at least about 1,000 degrees Fahrenheit (537 degrees Celsius).

Abstract: This invention (The Customer Contact Channel Changer) enables the integration of different Customer Contact Channels such as live call centre ACD (Automatic Call Distribution) agents, ADSI (Analog Display Services Interface) enhanced IVR (Interactive Voice Response) systems and WWW (World Wide Web ) servers. The world wide web servers are used to allow customers with computer equipment to access information from an organizations databases in a self service mode. Frequently these customers have questions best answered by human ACD agents. With this invention the connection between the customer with the question and the agent with the answer is done quickly and efficiently with both parties sharing screens of common information. Also control is retained by the customer to make the call happen when they want it.

Abstract: This invention (The Customer Contact Channel Changer) enables the integration of different Customer Contact Channels such as live call center ACD (Automatic Call Distribution) agents, ADSI (Analog Display Services Interface) enhanced IVR (Interactive Voice Response) systems and WWW (World Wide Web) servers. The world wide web servers are used to allow customers with computer equipment to access information from an organizations databases in a self service mode. Frequently these customers have questions best answered by human ACD agents. With this invention the connection between the customer with the question and the agent with the answer is done quickly and efficiently with both parties sharing screens of common information. Also control is retained by the customer to make the call happen when they want it.

Abstract: This invention (The Customer Contact Channel Changer) enables the integration of different Customer Contact Channels such as live call centre ACD (Automatic Call Distribution) agents, ADSI (Analog Display Services Interface) enhanced IVR (Interactive Voice Response) systems and WWW (World Wide Web) servers. The world wide web servers are used to allow customers with computer equipment to access information from an organizations databases in a self service mode. Frequently these customers have questions best answered by human ACD agents. With this invention the connection between the customer with the question and the agent with the answer is done quickly and efficiently with both parties sharing screens of common information. Also control is retained by the customer to make the call happen when they want it.

Abstract: This invention (The Customer Contact Channel Changer) enables the integration of different Customer Contact Channels such as live call centre ACD (Automatic Call Distribution) agents, ADSI (Analog Display Services Interface) enhanced IVR (Interactive Voice Response) systems and WWW (World Wide Web) servers. The world wide web servers are used to allow customers with computer equipment to access information from an organizations databases in a self service mode. Frequently these customers have questions best answered by human ACD agents. With this invention the connection between the customer with the question and the agent with the answer is done quickly and efficiently with both parties sharing screens of common information. Also control is retained by the customer to make the call happen when they want it.

Abstract: This invention (The Customer Contact Channel Changer) enables the integration of different Customer Contact Channels such as live call center ACD (Automatic Call Distribution) agents, ADSI (Analog Display Services Interface) enhanced IVR (Interactive Voice Response) systems and WWW (World Wide Web) servers. The world wide web servers are used to allow customers with computer equipment to access information from an organizations databases in a self service mode. Frequently these customers have questions best answered by human ACD agents. With this invention the connection between the customer with the question and the agent with the answer is done quickly and efficiently with both parties sharing screens of common information. Also control is retained by the customer to make the call happen when they want it.