Abstract: The present disclosure includes descriptions of various aspects of unified communication (UC) systems, including UC management and analysis systems and related tools and techniques. Described systems, tools, and techniques are adapted for enhanced UC data capture, analysis, and reporting; enhanced UC monitoring services; and a user survey service that can be used for conducting user surveys related to UC services. Embodiments disclosed herein include computer systems and methods that can be used for analyzing service level objectives for call quality, classifying calls into distinct categories, and real-time user notification of call quality and reliability issues.

Abstract: The present disclosure includes descriptions of various aspects of unified communication (UC) systems, including UC management and analysis systems and related tools and techniques. Described systems, tools, and techniques are adapted for enhanced UC data capture, analysis, and reporting; enhanced UC monitoring services; and a user survey service that can be used for conducting user surveys related to UC services. Embodiments disclosed herein include computer systems and methods that can be used for analyzing service level objectives for call quality, classifying calls into distinct categories, and real-time user notification of call quality and reliability issues.

Abstract: The present disclosure includes descriptions of various aspects of unified communication (UC) systems, including UC management and analysis systems and related tools and techniques. Described systems, tools, and techniques are adapted for enhanced UC data capture, analysis, and reporting; enhanced UC monitoring services; and a user survey service that can be used for conducting user surveys related to UC services. Embodiments disclosed herein include computer systems and methods that can be used for analyzing service level objectives for call quality, classifying calls into distinct categories, and real-time user notification of call quality and reliability issues.

Abstract: The present disclosure includes descriptions of various aspects of unified communication (UC) systems, including UC management and analysis systems and related tools and techniques. Described systems, tools, and techniques are adapted for enhanced UC data capture, analysis, and reporting; enhanced UC monitoring services; and a user survey service that can be used for conducting user surveys related to UC services. Embodiments disclosed herein include computer systems and methods that can be used for analyzing service level objectives for call quality, classifying calls into distinct categories, and real-time user notification of call quality and reliability issues.

Abstract: A game console has the capability to execute programming to unlock an achievement. After the achievements are unlocked, a data store accessible by the game console over a network stores the information in the profile of the user. The achievements associated with the user profiles can be retrieved from the store along with an indicator, that is indicative of a tier level associated with the achievement where the tier indicates a certain performance level associated with unlocking a particular achievement.

Abstract: Accomplishments among players in a gaming environment are compared. A data store that stores a plurality of user profiles which comprise information gathered from users playing one or more video games on a game console. Various accomplishments and achievements attained by the players are associated with the user profile and includes achievement stamps for unlocking various achievements in particular games. At least two user profiles may be selected from the data store to extract information related to accomplishments and achievements the selected players. The selected information may then be displayed simultaneously to facilitate comparison of the players accomplishments.

Abstract: Methods and systems are provided for an event-based configuration interface between a service supporting mobile connectivity and device drivers exposing WWAN data services. Object identifiers (OIDs) are passed between the service and the device drivers. Asynchronous communication is enabled. Methods and systems for using OIDs to negotiate configuration, including PINs, SIMs and signal strength, of WWAN devices such as GSM and CDMA-based devices are provided.

Abstract: A cellular telephone clock is automatically set to correlate to a timestamp contained in a Short Messaging Service (SMS) status report. Accordingly, an exemplary cell phone clock can be properly set any time the cell phone receives a status report. By setting the cell phone device time to correlate to the world time, the exemplary cell phone clock can be automatically set, without requiring any action by the user and without requiring a special time set control message. When the cell phone transmits an SMS message, the cell phone stores the device time corresponding to the time that the message was sent (DTS). When a status report is received, the exemplary cell phone stores the device time corresponding to the time that the status report was received (DTR). Additionally, the cell phone stores the world time that is included in the status report by the SMSC that handled the message (WT).