Patents by Inventor Alec Miloslavsky
Alec Miloslavsky has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
-
Publication number: 20240112276Abstract: A cloud-based insurance underwriting and management platform based on microservice technology which is easily customizable to each insurance provider's specific needs and scalable for any size insurance provider and any number of insureds. In an embodiment, the cloud-based platform comprises an external system interface comprised of application programming interfaces (APIs) through which insurers and insureds can access the features of platform, a plurality of microservices which provide the features and capabilities of platform, and one or more databases which store the customer information, policy information, and financial information required for the insurance provider to manage its underwriting and/or policy management.Type: ApplicationFiled: December 11, 2023Publication date: April 4, 2024Inventor: Alec Miloslavsky
-
Patent number: 9516171Abstract: A client-server telephone call router system as part of a customer premises system has a client-server router adapted to execute on a telephony switch, such as a public branch exchange (PBX) or other telephony switch, or on a processor connected by CTI link to a telephony switch. The telephony switch or processor executing the router is connected to a local area network (LAN) that also interconnects computer workstations proximate to telephones connected to the telephony switch. Client user interface applications run on the computer workstations, allowing clients to edit routing rules for the router, which has a list of routing rules keyed to users and workstations of the customer premises system. The editing rules are kept by the router in portions dedicated to individual users. With this system a user can edit at a workstation on the LAN his\her own routing rules, and transmit the edits to the client-server router where the rules will be followed to route calls for that user and protocol.Type: GrantFiled: May 8, 2015Date of Patent: December 6, 2016Assignee: Genesys Telecommunications Laboratories, Inc.Inventors: Igor Neyman, Myhailo Barskyy, Alec Miloslavsky, Oleg Bondarenko, Valeriy Issayev, Andrei Petrov, Pavel Karpenko, Alex Smelik, Alexander Volguin, Yuri Ostapchuk, Boris Livshits, Hamid Dadgar
-
Publication number: 20160155131Abstract: A system to fully test a computer system before and after an upgrade to verify full use case compliance is disclosed. The system includes a computer server specific for a company's business operations; a data store holding the company's business data; a use case data store module; a use case test reference result data store module; a use case test execution module; and an output module.Type: ApplicationFiled: November 30, 2015Publication date: June 2, 2016Inventors: Alec Miloslavsky, Girts Baltaisbrencis, Andris Silis
-
Publication number: 20150244870Abstract: A client-server telephone call router system as part of a customer premises system has a client-server router adapted to execute on a telephony switch, such as a public branch exchange (PBX) or other telephony switch, or on a processor connected by CTI link to a telephony switch. The telephony switch or processor executing the router is connected to a local area network (LAN) that also interconnects computer workstations proximate to telephones connected to the telephony switch. Client user interface applications run on the computer workstations, allowing clients to edit routing rules for the router, which has a list of routing rules keyed to users and workstations of the customer premises system. The editing rules are kept by the router in portions dedicated to individual users. With this system a user can edit at a workstation on the LAN his\her own routing rules, and transmit the edits to the client-server router where the rules will be followed to route calls for that user and protocol.Type: ApplicationFiled: May 8, 2015Publication date: August 27, 2015Inventors: Igor Neyman, Myhailo Barskyy, Alec Miloslavsky, Oleg Bondarenko, Valeriy Issayev, Andrei Petrov, Pavel Karpenko, Alex Smelik, Alexander Volguin, Yuri Ostapchuk, Boris Livshits, Hamid Dadgar
-
Publication number: 20130230160Abstract: A call center having agent stations comprising telephones connected to computer stations by a Telephone Application Programming Interface (TAPI)-compliant bridge has data pertaining to callers stored in a database on a local area network (LAN) to which the computer stations are also connected. Origination data for incoming calls, both conventional calls to the telephones and computer-simulated calls to the computer platforms, is used as a key to extract data pertaining to calls from the database for display on video display units (VDUs) of the computer workstations where the calls are terminated. In some cases, data is only extracted and displayed for calls from previously listed origination points.Type: ApplicationFiled: April 11, 2013Publication date: September 5, 2013Inventors: Igor Neyman, Myhailo Barskyy, Alec Miloslavsky, Oleg Bondarenko, Valeriy Issayev, Andrei Petrov, Pavel Karpenko
-
Patent number: 8522195Abstract: A software framework based on semantic modeling and business rules, in which a method implemented in a data processing system, includes: receiving input from one or more first users to generate a first ontology describing a software requirement; and receiving input from one or more second users to map the first ontology to a second ontology describing software tools. The data processing system generates a software framework using the input that is received to map the first ontology that describes the software requirement to the second ontology that describes the software tools.Type: GrantFiled: September 3, 2008Date of Patent: August 27, 2013Assignee: Exigen Properties, Inc.Inventors: Alec Miloslavsky, Oleg Bondarenko, Sandeep Singh
-
Publication number: 20130129067Abstract: A client-server telephone call router system as part of a customer premises system has a client-server router adapted to execute on a telephony switch, such as a public branch exchange (PBX) or other telephony switch, or on a processor connected by CTI link to a telephony switch. The telephony switch or processor executing the router is connected to a local area network (LAN) that also interconnects computer workstations proximate to telephones connected to the telephony switch. Client user interface applications run on the computer workstations, allowing clients to edit routing rules for the router, which has a list of routing rules keyed to users and workstations of the customer premises system. The editing rules are kept by the router in portions dedicated to individual users. With this system a user can edit at a workstation on the LAN his\her own routing rules, and transmit the edits to the client-server router where the rules will be followed to route calls for that user and protocol.Type: ApplicationFiled: November 8, 2012Publication date: May 23, 2013Inventors: Igor Neyman, Michail Barskiy, Alec Miloslavsky, Oleg Bondarenko, Valeriy Issayev, Andrei Petrov, Paul Karpenko, Alex Smelik, Alexander Volguin, Yuri Ostapchuk, Boris Livshits, Hamid Dadgar
-
Patent number: 8358769Abstract: A client-server telephone call router system as part of a customer premises system has a client-server router adapted to execute on a telephony switch, such as a public branch exchange (PBX) or other telephony switch, or on a processor connected by CTI link to a telephony switch. The telephony switch or processor executing the router is connected to a local area network (LAN) that also interconnects computer workstations proximate to telephones connected to the telephony switch. Client user interface applications run on the computer workstations, allowing clients to edit routing rules for the router, which has a list of routing rules keyed to users and workstations of the customer premises system. The editing rules are kept by the router in portions dedicated to individual users. With this system a user can edit at a workstation on the LAN his\her own routing rules, and transmit the edits to the client-server router where the rules will be followed to route calls for that user and protocol.Type: GrantFiled: October 29, 2007Date of Patent: January 22, 2013Assignee: Genesys Telecommunications Laboratories, Inc.Inventors: Igor Neyman, Michail Barskiy, Alec Miloslavsky, Oleg Bondarenko, Valeriy Issayev, Andrei Petrov, Paul Karpenko, Alex Smelik, Alexander Volguin, Yuri Ostapchuk, Boris Livshits, Hamid Dadgar
-
Patent number: 8296238Abstract: Systems and methods for the dynamic processing of royalties are disclosed. Sales records are processed on a transaction basis rather than in batch mode. This process also allows correction of information retroactively, rather than delaying the entire processing of the information. One embodiment includes a system comprising a message broker in communication with a plurality of clients and services, a state machine, a processor and a time manager. The message broker interacts with the processor to execute a common service based on events produced by the state machine. Another embodiment includes a method comprising providing a rate matrix, receiving a sales record from a database and calculating a royalty payment using the sales record and the rate matrix.Type: GrantFiled: November 5, 2010Date of Patent: October 23, 2012Assignee: EquatraxInventors: Alec Miloslavsky, Cal O'Kelly, Jacob Feldman, Michael Koifman
-
Patent number: 7970707Abstract: Systems and methods for the dynamic processing of royalties are disclosed. Sales records are processed on a transaction basis rather than in batch mode. This process also allows correction of information retroactively, rather than delaying the entire processing of the information. One embodiment includes a system comprising a message broker in communication with a plurality of clients and services, a state machine, a processor and a time manager. The message broker interacts with the processor to execute a common service based on events produced by the state machine. Another embodiment includes a method comprising providing a rate matrix, receiving a sales record from a database and calculating a royalty payment using the sales record and the rate matrix.Type: GrantFiled: February 1, 2008Date of Patent: June 28, 2011Assignee: EquatraxInventors: Alec Miloslavsky, Cal O'Kelly, Jacob Feldman, Michael Koifman
-
Patent number: 7903807Abstract: A call center having agent stations comprising telephones connected to computer stations by a Telephone Application Programming Interface (TAPI)-compliant bridge has data pertaining to callers stored in a database on a local area network (LAN) to which the computer stations are also connected. Origination data for incoming calls, both conventional calls to the telephones and computer-simulated calls to the computer platforms, is used as a key to extract data pertaining to calls from the database for display on video display units (VDUs) of the computer workstations where the calls are terminated. In some cases, data is only extracted and displayed for calls from previously listed origination points.Type: GrantFiled: May 11, 2004Date of Patent: March 8, 2011Assignee: Genesys Telecommunications Laboratories, Inc.Inventors: Igor Neyman, Myhailo Barskyy, Alec Miloslavsky, Oleg Bondarenko, Valeriy Issayev, Andrei Petrov, Pavel Karpenko
-
Publication number: 20110054923Abstract: Systems and methods for the dynamic processing of royalties are disclosed. Sales records are processed on a transaction basis rather than in batch mode. This process also allows correction of information retroactively, rather than delaying the entire processing of the information. One embodiment includes a system comprising a message broker in communication with a plurality of clients and services, a state machine, a processor and a time manager. The message broker interacts with the processor to execute a common service based on events produced by the state machine. Another embodiment includes a method comprising providing a rate matrix, receiving a sales record from a database and calculating a royalty payment using the sales record and the rate matrix.Type: ApplicationFiled: November 5, 2010Publication date: March 3, 2011Applicant: EQUATRAXInventors: Alec Miloslavsky, Cal O'Kelly, Jacob Feldman, Michael Koifman
-
Publication number: 20100172486Abstract: An Internet Protocol Network Telephony call center having a plurality of agents for serving clients also processes e-mails addresses to the call center, but not to specific agents. An e-mail server receives and routes the e-mail, and includes a router and a database storing skill set information regarding agents. The router extracts information from the e-mails, matches key words in the extracted information with key words from the skill sets, and routes the e-mails to appropriate agents having the necessary skills to respond to the service requirements in the e-mails.Type: ApplicationFiled: March 16, 2010Publication date: July 8, 2010Inventors: Alec Miloslavsky, Jason Goecke, Vladimir N. Deryugin, Dmitry A. Torba, Igor Neyman, Oleg Turovsky
-
Patent number: 7747474Abstract: Systems and methods for the dynamic processing of royalties are disclosed. Sales records are processed on a transaction basis rather than in batch mode. This process also allows correction of information retroactively, rather than delaying the entire processing of the information. One embodiment includes a system comprising a message broker in communication with a plurality of clients and services, a state machine, a processor and a time manager. The message broker interacts with the processor to execute a common service based on events produced by the state machine. Another embodiment includes a method comprising providing a rate matrix, receiving a sales record from a database and calculating a royalty payment using the sales record and the rate matrix.Type: GrantFiled: December 13, 2006Date of Patent: June 29, 2010Assignee: EquatraxInventors: Alec Miloslavsky, Cal O'Kelly, Jacob Feldman, Michael Koifman
-
Patent number: 7715332Abstract: An Internet Protocol Network Telephony call center having a plurality of agents for serving clients also processes e-mails addresses to the call center, but not to specific agents. An e-mail server receives and routes the e-mail, and includes a router and a database storing skill set information regarding agents. The router extracts information from the e-mails, matches key words in the extracted information with key words from the skill sets, and routes the e-mails to appropriate agents having the necessary skills to respond to the service requirements in the e-mails.Type: GrantFiled: October 25, 2007Date of Patent: May 11, 2010Assignee: Genesys Telecommunications Laboratories, Inc.Inventors: Alec Miloslavsky, Jason Goecke, Vladimir N. Deryugin, Dmitry A. Torba, Igor Neyman, Oleg Turovsky
-
Patent number: 7619996Abstract: An Internet Protocol Network Telephony call center having a plurality of agents for serving clients also processes e-mails addresses to the call center, but not to specific agents. An e-mail server receives and routes the e-mail, and includes a router and a database storing skill set information regarding agents. The router extracts information from the e-mails, matches key words in the extracted information with key words from the skill sets, and routes the e-mails to appropriate agents having the necessary skills to respond to the service requirements in the e-mails.Type: GrantFiled: April 27, 2007Date of Patent: November 17, 2009Assignee: Genesys Telecommunications Laboratories, Inc.Inventors: Alec Miloslavsky, Jason Goecke, Vladimir N Deryugin, Dmitry A Torba, Igor Neyman, Oleg Turovsky
-
Patent number: 7558383Abstract: A computerized telephony call center for serving a customer base has a central switch connected to a plurality of telephones at operator workstations and adapted to route calls to individual ones of the telephones, and also connected to a public switched telephone network, and a first processor connected to the central switch by a high-speed data link and to the telephone network by a digital network connection. The first processor is adapted to monitor transactional activity of the central switch, to process the activity information according to selected routines in the processor, and to communicate processed information to a second processor over the digital network connection. The digital network connection may be a TCP\P connection. In a preferred embodiment the first processor is connected by a local area network (LAN) to network interfaces including a video display unit (VDU) and input apparatus proximate individual ones of the plurality of telephones connected to the central switch.Type: GrantFiled: September 5, 2006Date of Patent: July 7, 2009Assignee: Genesys Telecommunications Laboratories, Inc.Inventors: Yuri Shtivelman, Alec Miloslavsky, Oleg Bondarenko, Igor Nevman, Douglas Gisby, Paul Cronin
-
Publication number: 20090077531Abstract: Systems and methods are provided to generate a software framework based on semantic modeling and business rules. In one embodiment, a method implemented in a data processing system, includes: receiving input from one or more first users to generate a first ontology describing a software requirement; receiving input from one or more second users to map the first ontology to a second ontology describing software tools; and generating a software framework in the data processing system based on the input received from the one or more second users to map the first ontology to the second ontology.Type: ApplicationFiled: September 3, 2008Publication date: March 19, 2009Applicant: EXIGEN PROPERTIES, INC.Inventors: Alec MILOSLAVSKY, Oleg BONDARENKO, Sandeep SINGH
-
Patent number: RE45606Abstract: A call center having agent stations comprising telephones connected to computer stations by a Telephone Application Programming Interface (TAPI)-compliant bridge has data pertaining to callers stored in a database on a local area network (LAN) to which the computer stations are also connected. Origination data for incoming calls, both conventional calls to the telephones and computer-simulated calls to the computer platforms, is used as a key to extract data pertaining to calls from the database for display on video display units (VDUs) of the computer workstations where the calls are terminated. In some cases, data is only extracted and displayed for calls from previously listed origination points.Type: GrantFiled: March 7, 2013Date of Patent: July 7, 2015Assignee: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.Inventors: Igor Neyman, Myhailo Barskyy, Alec Miloslavsky, Oleg Bondarenko, Valeriy Issayev, Andrei Petrov, Pavel Karpenko
-
Patent number: RE46528Abstract: A system (33) for outbound dialing for call centers (11) place an outbound dialer (21) at network level (13), and client call centers provide destination number calling lists. The outbound dialer (21), upon completing a call to a destination number, connects the completed call to a routing point at a client call center. The system (33) may be CTI-enhanced, and can be hosted by a client of a network provider, or by the network provider. Clients may subscribe to the network provider for service, providing calling lists and routing points, and completed calls may be routed to call centers operated by different clients. The architecture and method of the system (33) minimizes the number of leased lines required by each call center taking advantage of the system (33).Type: GrantFiled: December 10, 2014Date of Patent: August 29, 2017Assignee: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.Inventor: Alec Miloslavsky