Patents by Inventor Alejandro Tavella

Alejandro Tavella has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • INTELLIGENT WRITE BACK FOR CUSTOMER RELATIONSHIP MANAGEMENT
    Publication number: 20250069099
    Abstract: Write back to customer relationship management systems is provided. Data logging of activities can be performed for sales professionals that use other third-party software solutions during their selling process. The logged data can be written back to the CRM system instead of needing input by the sales professionals. Certain data and generated insights can be written back to further enhance the data available to clients' sales organizations. Capability of writing back to target CRM systems can leverage existing APIs. Identification of data to be written back to the CRM systems is performed by an intelligent write back (IWB) system. The IWB system will write back to the standard objects in tenant CRMs. The IWB system can create custom fields within those objects for write back data.
    Type: Application
    Filed: November 13, 2024
    Publication date: February 27, 2025
    Inventors: Russell W. Martin, Jr., Heidi Messer, Stephen Messer, Paolo Cappellari, Alejandro Tavella
  • Intelligent write back for customer relationship management
    Patent number: 12147995
    Abstract: Write back to customer relationship management systems is provided. Data logging of activities can be performed for sales professionals that use other third-party software solutions during their selling process. The logged data can be written back to the CRM system instead of needing input by the sales professionals. Certain data and generated insights can be written back to further enhance the data available to clients' sales organizations. Capability of writing back to target CRM systems can leverage existing APIs. Identification of data to be written back to the CRM systems is performed by an intelligent write back (IWB) system. The IWB system will write back to the standard objects in tenant CRMs. The IWB system can create custom fields within those objects for write back data.
    Type: Grant
    Filed: December 14, 2020
    Date of Patent: November 19, 2024
    Assignee: Cross Commerce Media, Inc.
    Inventors: Russell W. Martin, Jr., Heidi Messer, Stephen Messer, Paolo Cappellari, Alejandro Tavella