Abstract: Determining next actions for resolution of a plurality of problem tickets is provided. A set of quantitative metrics corresponding to the plurality of problem tickets is identified. A set of qualitative indicators corresponding to the plurality of problem tickets is identified. Each of the plurality of problem tickets contains textual descriptions of respective problems. The plurality of problem tickets is prioritized based on the set of quantitative metrics and the set of qualitative indicators. A next action to be taken is determined for each of the plurality of problem tickets based on the set of quantitative metrics and the set of qualitative indicators.

Abstract: A system, and computer program product for automated analysis and visualization of log data are provided in the illustrative embodiments. A subset of information to be visualized is selected from a set of information. Each information in the set comprises a result of a corresponding analysis technique applied to the log data. For an information in the subset of information, a tagged portion of the log data is analyzed according to the corresponding analysis technique to discern the information. The information corresponds to a tag used in conjunction with the tagged portion. For the information, a manner of visualizing the information is selected. A set of graphical visualizations comprising a corresponding graphical visualization for each information is generated, including a visualization in the selected manner of visualizing the information. The graphical visualizations in the set are combined such that a subset of graphical visualization is selectable for presentation.

Abstract: A method for automated analysis and visualization of log data is provided in the illustrative embodiments. A subset of information to be visualized is selected from a set of information. Each information in the set comprises a result of a corresponding analysis technique applied to the log data. For an information in the subset of information, a tagged portion of the log data is analyzed according to the corresponding analysis technique to discern the information. The information corresponds to a tag used in conjunction with the tagged portion. For the information, a manner of visualizing the information is selected. A set of graphical visualizations comprising a corresponding graphical visualization for each information is generated, including a visualization in the selected manner of visualizing the information. The graphical visualizations in the set are combined such that a subset of graphical visualization is selectable for presentation.

Abstract: A method for automated analysis and visualization of log data is provided in the illustrative embodiments. A subset of information to be visualized is selected from a set of information. Each information in the set comprises a result of a corresponding analysis technique applied to the log data. For an information in the subset of information, a tagged portion of the log data is analyzed according to the corresponding analysis technique to discern the information. The information corresponds to a tag used in conjunction with the tagged portion. For the information, a manner of visualizing the information is selected. A set of graphical visualizations comprising a corresponding graphical visualization for each information is generated, including a visualization in the selected manner of visualizing the information. The graphical visualizations in the set are combined such that a subset of graphical visualization is selectable for presentation.

Abstract: A system, and computer program product for automated analysis and visualization of log data are provided in the illustrative embodiments. A subset of information to be visualized is selected from a set of information. Each information in the set comprises a result of a corresponding analysis technique applied to the log data. For an information in the subset of information, a tagged portion of the log data is analyzed according to the corresponding analysis technique to discern the information. The information corresponds to a tag used in conjunction with the tagged portion. For the information, a manner of visualizing the information is selected. A set of graphical visualizations comprising a corresponding graphical visualization for each information is generated, including a visualization in the selected manner of visualizing the information. The graphical visualizations in the set are combined such that a subset of graphical visualization is selectable for presentation.

Abstract: A system and method for integrating multiple refresh functions inline with a visible refresh button control is provided. When a user wants to change a type of refresh mode due to the type of work being performed, a user selects the refresh setup drop down arrow key. A user has a refresh mode selection of manual, manual override, or auto mode. A user also has a preferences area to set screen refresh trigger thresholds for manual override and auto mode. For example, a user can set a trigger to wait until a task is completed before performing a screen refresh. A user is able to manually perform a screen refresh in override and auto mode by pressing the refresh button. Further disclosed are an information handling system and a computer program product each providing multiple refresh mode functionality.

Abstract: A calendar control. The calendar control can include a multiplicity of graphically toggleable calendar dates. Each toggleable calendar date can have one of either a selected state or a de-selected state. Importantly, unlike prior art calendar displays, each toggleable calendar date can assume one of the selected and de-selected states with consideration to the states of contiguous ones of the calendar dates. An application programming interface further can be provided through which external application programs can access the calendar date states.

Abstract: A system and method for integrating multiple refresh functions inline with a visible refresh button control is provided. When a user wants to change a type of refresh mode due to the type of work being performed, a user selects the refresh setup drop down arrow key. A user has a refresh mode selection of manual, manual override, or auto mode. A user also has a preferences area to set screen refresh trigger thresholds for manual override and auto mode. For example, a user can set a trigger to wait until a task is completed before performing a screen refresh. A user is able to manually perform a screen refresh in override and auto mode by pressing the refresh button. Further disclosed are an information handling system and a computer program product each providing multiple refresh mode functionality.