Abstract: The present disclosure relates to systems, non-transitory computer-readable media, and methods for utilizing a machine learning model to determine a predicted client disposition classification and generate an automated interaction response. For example, disclosed systems utilize the machine learning model to generate a predicted client disposition classification and a corresponding disposition classification probability. The disclosed systems can utilize the predicted client disposition classification, the disposition classification probability, and a disposition classification threshold to generate an automated interaction response that references the predicted client disposition classification. Moreover, the disclosed systems can provide the automated interaction response to a client device, bypassing the inefficiency of menu options or protocols utilized to guide clients to terminal information.