Patents by Inventor Alex Heath

Alex Heath has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 12243070
    Abstract: A computer system can automatically populate graphical elements on a user interface. The system can receive sets of information from a plurality of third-party server operators. The system can create, for each set of information, a graphical element for the user interface. The system can collect, via the user interface, a first set of data from a plurality of users. The system can train a machine-learning model to determine at least one pattern in activities using the first set of data. The system can collect, via the user interface, a second set of data from a specific user. The system can apply the machine-learning model to the second set of data to predict a pattern in activities associated with the specific user. The system can automatically populate at least one graphical element for the user interface based on the pattern in activities associated with the specific user.
    Type: Grant
    Filed: August 25, 2022
    Date of Patent: March 4, 2025
    Assignee: Truist Bank
    Inventors: Alex Heath Misiaszek, Sarah Katherine Nash
  • Publication number: 20250045718
    Abstract: A computer-implemented method includes generating an interactive channel by a first party to provide a plurality of guided options to a second party. Additionally, the method includes receiving a request, via the interactive channel, from the second party and determining an intent of the request from the second party by a machine-learning algorithm. Further, the method includes generating an insight based on the determined intent of the request and a user profile of the second party and transmitting the insight, via the interactive channel, to the second party.
    Type: Application
    Filed: October 21, 2024
    Publication date: February 6, 2025
    Applicant: Truist Bank
    Inventor: Alex Heath Misiaszek
  • Patent number: 12154084
    Abstract: A computer-implemented method includes generating an interactive channel by a first party to provide a plurality of guided options to a second party. Additionally, the method includes receiving a request, via the interactive channel, from the second party and determining an intent of the request from the second party by a machine-learning algorithm. Further, the method includes generating an insight based on the determined intent of the request and a user profile of the second party and transmitting the insight, via the interactive channel, to the second party.
    Type: Grant
    Filed: August 22, 2022
    Date of Patent: November 26, 2024
    Assignee: Truist Bank
    Inventor: Alex Heath Misiaszek
  • Publication number: 20240302944
    Abstract: A method includes generating a static page of a graphical user interface. The method also includes receiving a selection of a graphical object by a user to display a drawer page and generating the drawer page. The drawer page is overlaid on the portion of the static page. The drawer page includes a drawer bar that is interactable by the user to adjust a drawer page size and a static page size based on a position of the drawer bar. Additionally, the method includes displaying the static page and the drawer page of the graphical user interface. Upon display, the drawer bar is positioned at a default position based on historical data associated with the drawer bar.
    Type: Application
    Filed: May 21, 2024
    Publication date: September 12, 2024
    Applicant: Truist Bank
    Inventors: Alex Heath Misiaszek, LaTonja Barlow
  • Patent number: 12019851
    Abstract: A method includes generating a static page of a graphical user interface including a first set of interactive elements including a plurality of resource shortcuts, a plurality of account boxes, and a graphical object selectable by a user to display a drawer page that overlays at least a portion of the static page. The method also includes receiving a selection of the graphical object and generating the drawer page. The drawer page is overlaid on the portion of the static page. The drawer page includes a drawer bar that is interactable by the user to adjust a drawer page size and a static page size based on a position of the drawer bar. Additionally, the method includes displaying the static page and the drawer page of the graphical user interface. Upon display, the drawer bar is positioned at a default position based on historical data associated with the drawer bar.
    Type: Grant
    Filed: August 26, 2022
    Date of Patent: June 25, 2024
    Assignee: Truist Bank
    Inventors: Alex Heath Misiaszek, LaTonja Barlow
  • Publication number: 20240163232
    Abstract: A system and method are described for personalizing a chat bot for a user. The system and method include receiving user authentication, retrieving a user profile, determining a user personality using an AI engine configured to predict the user's personality, receiving indication for a chat bot response, determining content and personality of the chat bot response based on the user profile, sending the chat bot response, receiving a user reply, determining user sentiment from the user reply, and recording user sentiment, response, and reply in the user profile. The system and method may further include providing the user with a predetermined personality for the chat bot.
    Type: Application
    Filed: November 14, 2022
    Publication date: May 16, 2024
    Applicant: Truist Bank
    Inventors: Barath Jayaraman, Alex Heath Misiaszek
  • Publication number: 20240096324
    Abstract: A system is provided that can provide a virtual assistant that can receive inputs from a user and can provide responses to the user. The system can perform natural language processing on the inputs to process the inputs into inputs that are comprehendible by the virtual assistant. Additionally, the system can determine the live agent that can be best suited to assist the user based on the processed inputs. The system can connect the user and the live agent. The virtual assistant can facilitate the connection by providing information to the user and to the live agent.
    Type: Application
    Filed: November 22, 2023
    Publication date: March 21, 2024
    Applicant: Truist Bank
    Inventors: Alex Heath Misiaszek, Mary Kim Clouser, William Christopher Hawks, Kimberly C. Steudtner, Kyla Smith, Christopher Alexander Tase, Yadhira Haydee Arroyo
  • Publication number: 20240069694
    Abstract: A method includes generating a static page of a graphical user interface including a first set of interactive elements including a plurality of resource shortcuts, a plurality of account boxes, and a graphical object selectable by a user to display a drawer page that overlays at least a portion of the static page. The method also includes receiving a selection of the graphical object and generating the drawer page. The drawer page is overlaid on the portion of the static page. The drawer page includes a drawer bar that is interactable by the user to adjust a drawer page size and a static page size based on a position of the drawer bar. Additionally, the method includes displaying the static page and the drawer page of the graphical user interface. Upon display, the drawer bar is positioned at a default position based on historical data associated with the drawer bar.
    Type: Application
    Filed: August 26, 2022
    Publication date: February 29, 2024
    Applicant: Truist Bank
    Inventors: Alex Heath Misiaszek, LaTonja Barlow
  • Publication number: 20240069859
    Abstract: A process for receiving, through a virtual assistant application, a first modality input related to a transaction profile. The process may involve identifying utterances from the first modality input. The process may further involve adjust a transaction service schema based on utterances identified from the first modality input and responding, through the virtual assistant application, with a first output derived from the transaction service schema. The process may further involve receiving, through the virtual assistant application, a second modality input related to the transaction profile. The process may then involve identifying utterances from the second modality input. The process may then involve adjusting the transaction service schema based on utterances identified from the second modality input. The process may conclude with responding, through the virtual assistant application, with a second output derived from the transaction service schema.
    Type: Application
    Filed: August 30, 2022
    Publication date: February 29, 2024
    Applicant: Truist Bank
    Inventors: Alex Heath Misiaszek, Michael Anthony Dascola, Christopher Detzi, Gabriel Sheridan
  • Publication number: 20240070710
    Abstract: A computer system can automatically populate graphical elements on a user interface. The system can receive sets of information from a plurality of third-party server operators. The system can create, for each set of information, a graphical element for the user interface. The system can collect, via the user interface, a first set of data from a plurality of users. The system can train a machine-learning model to determine at least one pattern in activities using the first set of data. The system can collect, via the user interface, a second set of data from a specific user. The system can apply the machine-learning model to the second set of data to predict a pattern in activities associated with the specific user. The system can automatically populate at least one graphical element for the user interface based on the pattern in activities associated with the specific user.
    Type: Application
    Filed: August 25, 2022
    Publication date: February 29, 2024
    Applicant: Truist Bank
    Inventors: Alex Heath Misiaszek, Sarah Katherine Nash
  • Publication number: 20240070643
    Abstract: A process of receiving, through a virtual assistant application, a request made by a user to transfer funds from a user account. The process may involve requesting, through the virtual assistant application, that the user identify a user account from which to transfer the funds and identify a receiving account to which the funds are transferred. The process may further involve attempting to transfer the funds from the user account to the receiving account and reporting, through the virtual assistant application, a result of an attempted transfer of the funds.
    Type: Application
    Filed: August 26, 2022
    Publication date: February 29, 2024
    Applicant: Truist Bank
    Inventors: Yadhira Haydee Arroyo, Alex Heath Misiaszek, William Hawks, LaTonja Barlow
  • Publication number: 20240062175
    Abstract: A computer-implemented method includes generating an interactive channel by a first party to provide a plurality of guided options to a second party. Additionally, the method includes receiving a request, via the interactive channel, from the second party and determining an intent of the request from the second party by a machine-learning algorithm. Further, the method includes generating an insight based on the determined intent of the request and a user profile of the second party and transmitting the insight, via the interactive channel, to the second party.
    Type: Application
    Filed: August 22, 2022
    Publication date: February 22, 2024
    Applicant: Truist Bank
    Inventor: Alex Heath Misiaszek
  • Publication number: 20240038030
    Abstract: A method includes receiving a notification of the gesture from a sensing device, receiving an input from a user to select a banking transaction, and determining an intent of the gesture from the sensing device. Additionally, the method includes altering the banking transaction based on the input of the user and the intent of the gesture from the sensing device. The method further includes transmitting a request separate from the banking transaction based on the intent of the gesture.
    Type: Application
    Filed: October 16, 2023
    Publication date: February 1, 2024
    Applicant: Truist Bank
    Inventors: Yadhira Haydee Arroyo, Stephen Gary Hess, Nancy Wells, LaTonja Barlow, Sarah Katherine Nash, Alex Heath Misiaszek
  • Patent number: 11862165
    Abstract: A system is provided that can provide a virtual assistant that can receive inputs from a user and can provide responses to the user. The system can perform natural language processing on the inputs to process the inputs into inputs that are comprehendible by the virtual assistant. The system can predict, based on the inputs, at least one objective of the user. The at least one objective can include a first objective for communication with a live agent and the at least one objective can include a second objective for a purpose for the communication with the live agent. Additionally, the system can determine the live agent that can be best suited to assist the user based on the second objective. The system can connect the user and the live agent. The virtual assistant can facilitate the connection by providing information to the user and to the live agent.
    Type: Grant
    Filed: August 30, 2022
    Date of Patent: January 2, 2024
    Assignee: Truist Bank
    Inventors: Alex Heath Misiaszek, Mary Kim Clouser, William Christopher Hawks, Kimberly C. Steudtner, Kyla Smith, Christopher Alexander Tase, Yadhira Haydee Arroyo
  • Publication number: 20230419364
    Abstract: A system described herein can notify a user of promotional offers based on a location of the user. For example, the system can include a geolocation device positionable to track the location of the user. The system can also include a processor and a memory that includes instructions executable by the processor for causing the processor to perform operations. The operations can include receiving a promotional offer associated with a promotional retailer. The operations can also include tracking a user based on a location of the geolocation device. Further, the operations can include detecting the user in a vicinity of the promotional retailer. The operations can also include notifying the user of the promotional offer associated with the retailer.
    Type: Application
    Filed: June 23, 2022
    Publication date: December 28, 2023
    Applicant: Truist Bank
    Inventors: Alex Heath Misiaszek, Sarah Katherine Nash
  • Publication number: 20230419321
    Abstract: A computer-implemented method includes receiving a request to initiate a modified security profile for a payment card. Additionally, the method may involve initiating the modified security profile for the payment card. The method may further involve receiving a request from a point of sale device to authorize a transaction by the payment card with the modified security profile. Moreover, the method may involve determining the transaction is not authorized by the modified security profile. Further, the method may involve transmitting a notification to the point of sales device to reject the transaction.
    Type: Application
    Filed: June 23, 2022
    Publication date: December 28, 2023
    Applicant: Truist Bank
    Inventors: Yadhira Haydee Arroyo, Stephen Gary Hess, Nancy Wells, LaTonja Barlow, Sarah Katherine Nash, Alex Heath Misiaszek
  • Patent number: 11823536
    Abstract: A method includes receiving a notification of the gesture from a sensing device, receiving an input from a user to select a banking transaction, and determining an intent of the gesture from the sensing device. Additionally, the method includes altering the banking transaction based on the input of the user and the intent of the gesture from the sensing device. The method further includes transmitting a request separate from the banking transaction based on the intent of the gesture.
    Type: Grant
    Filed: June 23, 2022
    Date of Patent: November 21, 2023
    Assignee: Truist Bank
    Inventors: Yadhira Haydee Arroyo, Stephen Gary Hess, Nancy Wells, LaTonja Barlow, Sarah Katherine Nash, Alex Heath Misiaszek
  • Patent number: 11813616
    Abstract: A stirring device for stirring a particulate material and a grinding media in a grinding mill includes one or more protective elements that extend outwardly from a body to deflect said particulate material and said grinding media from the body.
    Type: Grant
    Filed: September 20, 2022
    Date of Patent: November 14, 2023
    Assignees: OUTOTEC (FINLAND) OY, SWISS TOWER MILLS MINERALS AG
    Inventors: Alex Heath, Jeffrey Victor Belke, Edward Allan Jamieson
  • Publication number: 20230044715
    Abstract: A stirring device for stirring a particulate material and a grinding media in a grinding mill includes one or more protective elements that extend outwardly from a body to deflect said particulate material and said grinding media from the body.
    Type: Application
    Filed: September 20, 2022
    Publication date: February 9, 2023
    Inventors: Alex HEATH, Jeffrey Victor BELKE, Edward Allan JAMIESON
  • Patent number: 11465154
    Abstract: A stirring device for stirring a particulate material and a grinding media in a grinding mill includes one or more protective elements that extend outwardly from a body to deflect the particulate material and the grinding media from the body to minimize contact of the mixture of the particulate material and the grinding media against the body and to promote contact between the particulate material and the grinding media.
    Type: Grant
    Filed: July 27, 2016
    Date of Patent: October 11, 2022
    Assignees: OUTOTEC (FINLAND) OY, SWISS TOWER MILLS MINERALS AG
    Inventors: Alex Heath, Jeffrey Victor Belke, Edward Allan Jamieson