Patents by Inventor Alex Manuel Yupanqui

Alex Manuel Yupanqui has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Interactive virtual agent conversation triggered by coded optical indicia
    Patent number: 10839184
    Abstract: A virtual agent for resolving an issue with one or more objects is described, wherein each object is accessible by one of more users of a customer. The virtual agent receives information derived from one or more coded optical indicia specifying an intent of a virtual agent conversation, wherein the intent identifies an issue to be resolved; and based on the intent, process the information to further resolution of the issue. The received information may further specify at least one parameter, wherein the at least one parameter represents supplemental information required for resolution of the issue.
    Type: Grant
    Filed: July 26, 2018
    Date of Patent: November 17, 2020
    Assignee: Espressive, Inc.
    Inventors: Patrice Ronald Calhoun, Francisco Fernandez, Rohit Kumar Suri, Yu Xia, Alex Manuel Yupanqui
  • INTERACTIVE VIRTUAL AGENT CONVERSATION TRIGGERED BY CODED OPTICAL INDICIA
    Publication number: 20200034589
    Abstract: A virtual agent for resolving an issue with one or more objects is described, wherein each object is accessible by one of more users of a customer. The virtual agent receives information derived from one or more coded optical indicia specifying an intent of a virtual agent conversation, wherein the intent identifies an issue to be resolved; and based on the intent, process the information to further resolution of the issue. The received information may further specify at least one parameter, wherein the at least one parameter represents supplemental information required for resolution of the issue.
    Type: Application
    Filed: July 26, 2018
    Publication date: January 30, 2020
    Inventors: Patrice Ronald Calhoun, Francisco Fernandez, Rohit Kumar Suri, Yu Xia, Alex Manuel Yupanqui