Patents by Inventor Alex Papadopolo

Alex Papadopolo has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Systems and methods for providing requested user information to a validated user
    Patent number: 10404628
    Abstract: A method may include receiving, via a voice channel and from a user device associated with a user, a request for information regarding a service provided to the user by a provider and determining whether the user device is configured to receive push notifications. The method may also include determining whether the user device is associated with a current customer of the provider, generating a link and an authorization token, in response to determining that the user device is not configured to receive push notifications and that the user device is associated with a current customer, and forwarding the link and the authorization token to the user device. The method may further include receiving an indication of a selection of the link via the user device and providing the requested information to the user device in response to receiving the indication of the selection of the link.
    Type: Grant
    Filed: March 2, 2017
    Date of Patent: September 3, 2019
    Assignee: Verizon Patent and Licensing Inc.
    Inventors: Sreeharsha Lanka, Prasanna Rajagopal, Alex Papadopolo, Ramakrishnan Muthukrishnan
  • SYSTEMS AND METHODS FOR PROVIDING REQUESTED USER INFORMATION TO A VALIDATED USER
    Publication number: 20180255004
    Abstract: A method may include receiving, via a voice channel and from a user device associated with a user, a request for information regarding a service provided to the user by a provider and determining whether the user device is configured to receive push notifications. The method may also include determining whether the user device is associated with a current customer of the provider, generating a link and an authorization token, in response to determining that the user device is not configured to receive push notifications and that the user device is associated with a current customer, and forwarding the link and the authorization token to the user device. The method may further include receiving an indication of a selection of the link via the user device and providing the requested information to the user device in response to receiving the indication of the selection of the link.
    Type: Application
    Filed: March 2, 2017
    Publication date: September 6, 2018
    Inventors: Sreeharsha Lanka, Prasanna Rajagopal, Alex Papadopolo, Ramakrishnan Muthukrishnan
  • Product location navigation
    Patent number: 8620576
    Abstract: The exemplary technologies can automatically offer customer directions for navigating to a store, having a desired product in stock, on the customer's mobile station, for example, turn-by-turn directions from a store that does not have the customer-desired product to an affiliated store that has the product in stock.
    Type: Grant
    Filed: October 4, 2010
    Date of Patent: December 31, 2013
    Assignee: Cellco Partnership
    Inventors: Alex Papadopolo, Derek Andrew Schroeder, Jennifer Schmid