Abstract: Systems and methods are described herein for providing multiple, different types of information for mobile devices and associated users to requesting systems, such as customer service systems provided by telecommunications carriers. The systems and methods may generate a single API that, when called by a requesting system (e.g., via a request transmitted by the requesting system that includes subscriber or device information), provides data collected from multiple, disparate data sources back to the requesting system via the single API.

Abstract: A method for diagnosing and improving mobile device connectivity in a network includes executing an instruction set stored on a read-only memory (ROM) of a mobile device to perform a first device performance evaluation associated with services on the mobile device that include a short message service (SMS), a multimedia messaging service (MMS), a voice calling service, and a mobile data service. The device identifies a hardware performance deficiency based at least in part on the first device performance evaluation, and issues at least one command to alter a device component setting on the device. The command is configured to alter a setting associated with the hardware performance deficiency. The device performs a second device performance evaluation, and determines whether the hardware performance deficiency is abated. The device generates a message to a network server indicative of a connectivity failure when the hardware performance deficiency is not abated.

Abstract: A method for diagnosing and improving mobile device connectivity in a network includes executing an instruction set stored on a read-only memory (ROM) of a mobile device to perform a first device performance evaluation associated with services on the mobile device that include a short message service (SMS), a multimedia messaging service (MMS), a voice calling service, and a mobile data service. The device identifies a hardware performance deficiency based at least in part on the first device performance evaluation, and issues at least one command to alter a device component setting on the device. The command is configured to alter a setting associated with the hardware performance deficiency. The device performs a second device performance evaluation, and determines whether the hardware performance deficiency is abated. The device generates a message to a network server indicative of a connectivity failure when the hardware performance deficiency is not abated.

Abstract: Systems and methods are described herein for providing multiple, different types of information for mobile devices and associated users to requesting systems, such as customer service systems provided by telecommunications carriers. The systems and methods may generate a single API that, when called by a requesting system (e.g., via a request transmitted by the requesting system that includes subscriber or device information), provides data collected from multiple, disparate data sources back to the requesting system via the single API.

Abstract: Systems and methods are described herein for providing multiple, different types of information for mobile devices and associated users to requesting systems, such as customer service systems provided by telecommunications carriers. The systems and methods may generate a single API that, when called by a requesting system (e.g., via a request transmitted by the requesting system that includes subscriber or device information), provides data collected from multiple, disparate data sources back to the requesting system via the single API.