Patents by Inventor Alexander Benton Freeburne

Alexander Benton Freeburne has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Information technology support system and method
    Patent number: 8170545
    Abstract: A computer support tool is provided. The tool includes diagnostic software and a user interface. The diagnostic software identifies information associated with a computer problem, wherein the information is based on the needs of help desk personnel. The user interface informs a user of the information associated with the computer problem, and suggests a self help option for the user to address the computer problems.
    Type: Grant
    Filed: February 5, 2007
    Date of Patent: May 1, 2012
    Assignee: Sprint Communications Company L.P.
    Inventor: Alexander Benton Freeburne