Abstract: In one aspect the invention relates to a method of automating an application process. The method includes the steps of collecting student identification information using a graphic user interface; collecting student transcript and student application data; generating a first secure communication channel to transmit a portion of the student transcript and student application data to a first server in response to a valid request; formatting the transcript data such that it is suitable for use by a first database; generating a second secure communication channel to transmit the portion of the student transcript and student application data to the first database, the first database managed by a higher educational institution, and notifying the first server when the transcript data has been received by the database. In one embodiment, the valid request is verified using student identification information.

Abstract: A system for navigating an online information system is disclosed. Subscribers provide topic and action preferences to traverse to a customized content area in which related tasks may be completed. Customized content areas are reached after subscribers make three or fewer selections. Paths to customized content areas are similar for all combinations of topics and actions so subscribers learn quickly how to navigate to any area of the information service.