Patents by Inventor Alexander Donald Roe

Alexander Donald Roe has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20210306459
    Abstract: A conversation may be monitored in real time using a trained machine learning model. This real-time monitoring may detect attributes of a conversation, such as a conversation type, a state of a conversation, as well as other attributes that help specify a context of a conversation. Contextually appropriate behavioral targets may be provided by machine learning model to an agent participating in a conversation. In some embodiments, these “behavioral targets” are identified by applying a set of rules to the contemporaneously identified conversation attributes. The behavioral targets may be defined in advance prior to the start of a conversation. In this way, the machine learning model may be trained to associate particular behavioral target(s) with one or more conversation attributes (or collections of attributes). This facilitates the real-time monitoring of a conversation and contemporaneous guidance of an agent with machine-identified behavioral targets.
    Type: Application
    Filed: December 28, 2020
    Publication date: September 30, 2021
    Applicant: CRESTA INTELLIGENCE INC.
    Inventors: Tianlin Shi, Peter Elliot Schmidt-Nielsen, Navjot Matharu, Alexander Donald Roe, JungHa Lee, Syed Zayd Enam
  • Publication number: 20210306458
    Abstract: A conversation may be monitored in real time using a trained machine learning model. This real-time monitoring may detect attributes of a conversation, such as a conversation type, a state of a conversation, as well as other attributes that help specify a context of a conversation. Contextually appropriate behavioral targets may be provided by machine learning model to an agent participating in a conversation. In some embodiments, these “behavioral targets” are identified by applying a set of rules to the contemporaneously identified conversation attributes. The behavioral targets may be defined in advance prior to the start of a conversation. In this way, the machine learning model may be trained to associate particular behavioral target(s) with one or more conversation attributes (or collections of attributes). This facilitates the real-time monitoring of a conversation and contemporaneous guidance of an agent with machine-identified behavioral targets.
    Type: Application
    Filed: December 28, 2020
    Publication date: September 30, 2021
    Applicant: CRESTA INTELLIGENCE INC.
    Inventors: Tianlin Shi, Peter Elliot Schmidt-Nielsen, Navjot Matharu, Alexander Donald Roe, JungHa Lee, Syed Zayd Enam
  • Patent number: 11134151
    Abstract: A conversation may be monitored in real time using a trained machine learning model. This real-time monitoring may detect attributes of a conversation, such as a conversation type, a state of a conversation, as well as other attributes that help specify a context of a conversation. Contextually appropriate behavioral targets may be provided by machine learning model to an agent participating in a conversation. In some embodiments, these “behavioral targets” are identified by applying a set of rules to the contemporaneously identified conversation attributes. The behavioral targets may be defined in advance prior to the start of a conversation. In this way, the machine learning model may be trained to associate particular behavioral target(s) with one or more conversation attributes (or collections of attributes). This facilitates the real-time monitoring of a conversation and contemporaneous guidance of an agent with machine-identified behavioral targets.
    Type: Grant
    Filed: December 28, 2020
    Date of Patent: September 28, 2021
    Assignee: CRESTA INTELLIGENCE INC.
    Inventors: Tianlin Shi, Peter Elliot Schmidt-Nielsen, Navjot Matharu, Alexander Donald Roe, JungHa Lee, Syed Zayd Enam
  • Patent number: 11115531
    Abstract: A conversation may be monitored in real time using a trained machine learning model. This real-time monitoring may detect attributes of a conversation, such as a conversation type, a state of a conversation, as well as other attributes that help specify a context of a conversation. Contextually appropriate behavioral targets may be provided by machine learning model to an agent participating in a conversation. In some embodiments, these “behavioral targets” are identified by applying a set of rules to the contemporaneously identified conversation attributes. The behavioral targets may be defined in advance prior to the start of a conversation. In this way, the machine learning model may be trained to associate particular behavioral target(s) with one or more conversation attributes (or collections of attributes). This facilitates the real-time monitoring of a conversation and contemporaneous guidance of an agent with machine-identified behavioral targets.
    Type: Grant
    Filed: December 28, 2020
    Date of Patent: September 7, 2021
    Assignee: CRESTA INTELLIGENCE INC.
    Inventors: Tianlin Shi, Peter Elliot Schmidt-Nielsen, Navjot Matharu, Alexander Donald Roe, JungHa Lee, Syed Zayd Enam
  • Patent number: 10965811
    Abstract: A conversation may be monitored in real time using a trained machine learning model. This real-time monitoring may detect attributes of a conversation, such as a conversation type, a state of a conversation, as well as other attributes that help specify a context of a conversation. Contextually appropriate behavioral targets may be provided by machine learning model to an agent participating in a conversation. In some embodiments, these “behavioral targets” are identified by applying a set of rules to the contemporaneously identified conversation attributes. The behavioral targets may be defined in advance prior to the start of a conversation. In this way, the machine learning model may be trained to associate particular behavioral target(s) with one or more conversation attributes (or collections of attributes). This facilitates the real-time monitoring of a conversation and contemporaneous guidance of an agent with machine-identified behavioral targets.
    Type: Grant
    Filed: July 31, 2020
    Date of Patent: March 30, 2021
    Assignee: CRESTA INTELLIGENCE INC.
    Inventors: Tianlin Shi, Peter Elliot Schmidt-Nielsen, Navjot Matharu, Alexander Donald Roe, JungHa Lee, Syed Zayd Enam
  • Patent number: 10323846
    Abstract: The present disclosure introduces a safety and convenience system for a gas grill. The disclosed system can have a grill assembly, a sensor assembly, and a system controller. The grill assembly can include a grill body, a grill lid, a grilling surface, one or more burners, a gas feed line, a grill adjustment valve, and an igniter. The sensor assembly may include gas sensors, temperature sensors, and these sensors can reside in a single or multiple sensor housings. The system controller can be connected to the sensors and receive a gas sensor value and a temperature sensor value. Based on the gas sensor value and the temperature sensor value, the system controller can be able to indicating a condition of the grill to a user, or control a feature of the grill for convenience or safety.
    Type: Grant
    Filed: February 5, 2016
    Date of Patent: June 18, 2019
    Inventors: William Lawrence Sweet, Scott Michael Schroer, Alexander Donald Roe
  • Publication number: 20160230992
    Abstract: The present disclosure introduces a safety and convenience system for a gas grill. The disclosed system can have a grill assembly, a sensor assembly, and a system controller. The grill assembly can include a grill body, a grill lid, a grilling surface, one or more burners, a gas feed line, a grill adjustment valve, and an igniter. The sensor assembly may include gas sensors, temperature sensors, and these sensors can reside in a single or multiple sensor housings. The system controller can be connected to the sensors and receive a gas sensor value and a temperature sensor value. Based on the gas sensor value and the temperature sensor value, the system controller can be able to indicating a condition of the grill to a user, or control a feature of the grill for convenience or safety.
    Type: Application
    Filed: February 5, 2016
    Publication date: August 11, 2016
    Inventors: William Lawrence Sweet, Scott Michael Schroer, Alexander Donald Roe