Abstract: A transient pressure event detection system and method for a pipeline network are disclosed. The system includes a data repository encoding route data on the pipeline network, a data receiver configured to receive timestamped pipeline sensor data from each of a plurality of sensors that are spaced apart in the pipeline network, use the sensor data received to identify a transient pressure event occurrence and the timestamp for the event occurrence's arrival time, determine routes in the pipeline network between the sensors, for each route determine a potential source location in the pipeline network for the transient pressure event, perform a simulated transient event for each potential source location and determine a modelled arrival time of a transient corresponding to the event, compare the timestamp of the event occurrence with the modelled arrival time and select the potential source location corresponding to the closest modelled arrival time.

Abstract: A method and system for detecting an anomaly in a pumped pipeline is disclosed. A data stream is received over time on operation of the pump and pump start and pump stop event data is obtained from the data stream. For each pair in time of a pump start event and preceding pump stop event in the data stream flow is calculated and compared to expected flow. Variation between calculated flow and expected flow is recorded as an exception and an alarm is triggered in dependence on the exception.

Abstract: A transient pressure event detection system and method for a pipeline network are disclosed. The system includes a data repository encoding route data on the pipeline network, a data receiver configured to receive timestamped pipeline sensor data from each of a plurality of sensors that are spaced apart in the pipeline network, use the sensor data received to identify a transient pressure event occurrence and the timestamp for the event occurrence's arrival time, determine routes in the pipeline network between the sensors, for each route determine a potential source location in the pipeline network for the transient pressure event, perform a simulated transient event for each potential source location and determine a modelled arrival time of a transient corresponding to the event, compare the timestamp of the event occurrence with the modelled arrival time and select the potential source location corresponding to the closest modelled arrival time.

Abstract: The present disclosure includes an apparatus and method relating to LED fixtures having an LED module capable of operating at a temperature. The LED module is also capable of being operated within a desired temperature range having an upper limit and a lower limit. A fan is operable for cooling the LED module when the temperature of the LED module approaches the upper limit. A heater is operable for heating the LED module when the temperature of the LED module approaches the lower limit. A heat sink may be in thermal communication with the LED module such that the fan may cool and the heater may heat the heat sink. The controller may also be configured to selectively activate the heater and the fan. The controller may also be in electrical communication with a temperature sensor which is in thermal communication with the LED module such that the controller may read the temperature of the LED module. The controller may activate the fan and/or the heater depending on the temperature of the LED module.

Abstract: The present disclosure includes an apparatus and method relating to LED fixtures having an LED module capable of operating at a temperature. The LED module is also capable of being operated within a desired temperature range having an upper limit and a lower limit. A fan is operable for cooling the LED module when the temperature of the LED module approaches the upper limit. A heater is operable for heating the LED module when the temperature of the LED module approaches the lower limit. A heat sink may be in thermal communication with the LED module such that the fan may cool and the heater may heat the heat sink. The controller may also be configured to selectively activate the heater and the fan. The controller may also be in electrical communication with a temperature sensor which is in thermal communication with the LED module such that the controller may read the temperature of the LED module. The controller may activate the fan and/or the heater depending on the temperature of the LED module.

Abstract: The present disclosure includes an apparatus and method relating to LED fixtures having an LED module capable of operating at a temperature. The LED module is also capable of being operated within a desired temperature range having an upper limit and a lower limit. A fan is operable for cooling the LED module when the temperature of the LED module approaches the upper limit. A heater is operable for heating the LED module when the temperature of the LED module approaches the lower limit. A heat sink may be in thermal communication with the LED module such that the fan may cool and the heater may heat the heat sink. The controller may also be configured to selectively activate the heater and the fan. The controller may also be in electrical communication with a temperature sensor which is in thermal communication with the LED module such that the controller may read the temperature of the LED module. The controller may activate the fan and/or the heater depending on the temperature of the LED module.

Abstract: The present invention provides a feature for phones and other communication devices. More particularly, the feature allows a user to customize the notification for an incoming call or contact. The customization may be based on the user's recent communication history with the user currently calling. This allows the user receiving the call to determine its possible importance prior to answering the call or even identifying the caller.

Abstract: The present invention provides methods, devices, and systems for notifying a caller that they are leaving a low quality voice mail. The user can be notified that they are leaving such a voicemail before they are done leaving the message. This allows the user to try and leave another voicemail having a better quality, thereby making the voicemail more comprehensible.

Abstract: Once a voicemail is received, it is the onus of the recipient of the voicemail message to call the caller back when a “missed call” message is received on the phone or after the voicemail message is retrieved. While some of the more advanced voicemail systems provide the capability of automatically placing a call from the callee back to the caller upon completion of the callee listening to the voicemail message, an exemplary embodiment of the present invention allows the caller to be connected to the callee should the callee become available while the caller is leaving a voicemail message for the callee.

Abstract: An agent's emotional state is used to assist with determining how to route an incoming communication. The factoring in of emotional state can be combined with other performance metrics that can include, for example, any suitable metric for expressing or describing agent performance or agent skill level. For example, the metrics can include revenue generated, revenue generation rate, profitability, profitability generation rate, number of units sold, rate of unit sales, average duration of the contact, a rating quantifying the agents proficiency in handling a contact, the occurrence of a trouble ticket, agent requests assistance, a no sale situation, customer satisfaction indicators, customer attention, value of collections, time to close a sale, one-and-done, and/or any other metric indicating the customer's relationship with the business.

Abstract: In one embodiment, the present invention is directed to reconfiguration of a communication device or other network node based on a determination that a user has a target (altered) physical condition.

Abstract: The present invention is directed toward methods and systems for providing advanced features to a telecommunication device. The systems and methods determine a hierarchical relationship of participants of a conference call and when one participant is communicating with another participant, the parties are made aware of their hierarchical relationship relative to each other.

Abstract: A method and apparatus identifying an item by attaching a radio frequency identification device to the item; obtaining encryption information; generating an encrypted code from the encryption information by a programmer; inserting the encrypted code into the radio frequency identification device by the programmer whereas the encrypted code may be one of a plurality of encrypted codes; attempting to access the radio frequency identification device by a security reader by transmission of another encrypted code to the radio frequency identification device; and responding with a correct access signal by the radio frequency identification device in response to receipt of the other encrypted code if the other encrypted code is same as the inserted encrypted code.

Abstract: A method and apparatus determine contact by a participant with a sports object by detecting contact of the sports object with the participant via a personal area network of the participant; transmitting in response to the detection player identification information to a central controller; determining that the sports object has left a field of play by the central controller; and alerting in response to the determination a sports official to identify a last participant to contact the sports object via an official system by the central controller.

Abstract: The present invention provides an interconnect cable having selectively activated identifiers in order to facilitate the locating and positive identification of ends of the interconnect cable. The identifiers may be activated by introducing or enabling a suitable activation signal at identifier activation points provided at an end of the interconnect cable opposite an end including an identifier. The activation signal may be provided by a detection probe tool.