Abstract: A customer interaction process may include conducting various activities at customer interaction console in addition to banking transactions. The customer interaction process may include retrieving customer account information associated with the customer and conducting a customer service activity with the customer at the console using the account information. The customer interaction process may also include retrieving banking product information associated with a banking product and conducting at least one sales activity using the banking product information. The customer interaction process may also include providing marketing information to customers at the customer interaction console. A customer interaction system includes various office and electronic components used to implement the customer interaction process.

Abstract: A customer interaction console may include a counter module and a customer-oriented display. The counter module may include one or more raised portions with the customer-oriented display integrated in one of the raised portions. A configurable console system may include a plurality of customer interaction consoles and a plurality of panel assemblies that may be positioned between consoles. The panel assemblies may include a panel and a wedge portion that receives the panel. The wedge portion may angle the console relative to the panel and to an adjacent consol to form different configurations.

Abstract: A multi-position chair may be positioned into multiple positions including one or more sitting positions at different heights, one or more leaning positions at different angles, and one or more storage positions. The multi-position chair may include a seat, a back and a support for supporting the seat and the back with respect to the floor. The seat and the back may be pivotable with respect to each other and with respect to the support. The seat includes a seating surface configured to receive the user's buttocks in a sitting position. The back may include a front seating surface configured to receive the user's back in a sitting position and a rear leaning surface configured to receive the user's buttocks in a leaning position.

Abstract: A multi-position chair may be positioned into multiple positions including one or more sitting positions at different heights, one or more leaning positions at different angles, and one or more storage positions. The multi-position chair may include a seat, a back and a support for supporting the seat and the back with respect to the floor. The seat and the back may be pivotable with respect to each other and with respect to the support. The seat includes a seating surface configured to receive the user's buttocks in a sitting position. The back may include a front seating surface configured to receive the user's back in a sitting position and a rear leaning surface configured to receive the user's buttocks in a leaning position.

Abstract: A customer interaction process may include conducting various activities at customer interaction console in addition to banking transactions. The customer interaction process may include retrieving customer account information associated with the customer and conducting a customer service activity with the customer at the console using the account information. The customer interaction process may also include retrieving banking product information associated with a banking product and conducting at least one sales activity using the banking product information. The customer interaction process may also include providing marketing information to customers at the customer interaction console. A customer interaction system includes various office and electronic components used to implement the customer interaction process.

Abstract: A customer interaction console may include a counter module and a customer-oriented display. The counter module may include one or more raised portions with the customer-oriented display integrated in one of the raised portions. A configurable console system may include a plurality of customer interaction consoles and a plurality of panel assemblies that may be positioned between consoles. The panel assemblies may include a panel and a wedge portion that receives the panel. The wedge portion may angle the console relative to the panel and to an adjacent consol to form different configurations.