Abstract: An integrated surveillance and transaction record system is used to monitor a bank and to save records of transactions. The integrated system includes a central database and server. When a teller executes a transaction, an interface detects relevant transaction data and communicates this with the central database and server. An image of the customer is also captured. The transaction data and customer image are saved as a record in a database. In a drive-in system, a teller identification module obtains a teller identifier and corresponding lane number. This permits the central database and server to match a transaction record with an image of a customer at one of multiple drive-in lanes.