Patents by Inventor Ali Haznedaro{hacek over (g)}lu

Ali Haznedaro{hacek over (g)}lu has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Speech analytics system and methodology with accurate statistics
    Patent number: 9672825
    Abstract: The present invention relates to implementing new ways of automatically and robustly evaluating agent performance, customer satisfaction, campaign and competitor analysis in a call-center and it is comprising; analysis consumer server, call pre-processing module, speech-to-text module, emotion recognition module, gender identification module and fraud detection module.
    Type: Grant
    Filed: January 3, 2013
    Date of Patent: June 6, 2017
    Assignee: SESTEK SES ILETISIM BILGISAYAR TEKNOLOJILERI SANAYI VE TICARET ANONIM SIRKETI
    Inventors: Mustafa Levent Arslan, Ali Haznedaro{hacek over (g)}lu