Patents by Inventor Ali HAZNEDAROGLU

Ali HAZNEDAROGLU has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • SPEECH ANALYTICS SYSTEM AND METHODOLOGY WITH ACCURATE STATISTICS
    Publication number: 20150350438
    Abstract: The present invention relates to implementing new ways of automatically and robustly evaluating agent performance, customer satisfaction, campaign and competitor analysis in a call-center and it is comprising; analysis consumer server, call pre-processing module, speech-to-text module, emotion recognition module, gender identification module and fraud detection module.
    Type: Application
    Filed: January 3, 2013
    Publication date: December 3, 2015
    Applicant: SESTEK SES VE ILETISIM BILGISAYAR TEKNOLOJILERI SANAYI VE TICARET ANONIM SIRKETI
    Inventors: Mustafa Levent ARSLAN, Ali HAZNEDAROGLU