Patents by Inventor Alice Guenes

Alice Guenes has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Smart feedback system
    Patent number: 11989747
    Abstract: Methods and systems are used for providing a traveling avatar in a smart feedback system (SFS). As an example, a user associated with a first interaction with the SFS from a first device at a first location is identified. A first visualization of a personalized avatar associated with the user is provided to the first device. A first personalized feedback request is provided to the first device during the first visualization. First feedback of the user captured by the first device is received in response to the first personalized feedback request. The user associated with a second interaction with the SFS from a second device at the first location is identified. A second visualization of the personalized avatar is provided to the second device. A second personalized feedback request is provided to the second device. Second feedback of the user captured by the second device is received.
    Type: Grant
    Filed: August 5, 2020
    Date of Patent: May 21, 2024
    Assignee: SAP SE
    Inventors: Anja Wilbert, Sabrina Regler, Erica Davis, Oliver Latka, Alice Guenes, Lars Gregori, Ketaki Raut, Valentin Vieriu
  • SMART FEEDBACK SYSTEM
    Publication number: 20220044265
    Abstract: Methods and systems are used for providing a traveling avatar in a smart feedback system (SFS). As an example, a user associated with a first interaction with the SFS from a first device at a first location is identified. A first visualization of a personalized avatar associated with the user is provided to the first device. A first personalized feedback request is provided to the first device during the first visualization. First feedback of the user captured by the first device is received in response to the first personalized feedback request. The user associated with a second interaction with the SFS from a second device at the first location is identified. A second visualization of the personalized avatar is provided to the second device. A second personalized feedback request is provided to the second device. Second feedback of the user captured by the second device is received.
    Type: Application
    Filed: August 5, 2020
    Publication date: February 10, 2022
    Inventors: Anja Wilbert, Sabrina Regler, Erica Davis, Oliver Latka, Alice Guenes, Lars Gregori, Ketaki Raut, Valentin Vieriu