Patents by Inventor Alice Hsu

Alice Hsu has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Interactive and personalized ticket recommendation
    Patent number: 11295368
    Abstract: A method may include receiving, at a system of a ticketing marketplace, a request for a ticket to an event from a device of a user; generating a query for the user based on the ticket requested, the query requesting information from the user regarding a user preference associated with the ticket for the event; directing the query to the device of the user; in response to directing the query, receiving a answer from the device of the user; applying the answer to a machine learning model to determine a recommended ticket for the user, the machine learning model generated based on an association between ticket locations at a venue of the event and natural language phrases of users associated with the event; selecting the recommended ticket for the event based on an output by the machine learning model; and automatically facilitating purchase of the recommended ticket.
    Type: Grant
    Filed: November 22, 2019
    Date of Patent: April 5, 2022
    Assignee: StubHub, Inc.
    Inventors: Sandy H B Ngo, Garrett Reeb, Ricardo Javier Ibarra Ibarra, Alice Hsu
  • INTERACTIVE AND PERSONALIZED TICKET RECOMMENDATION
    Publication number: 20210158423
    Abstract: A method may include receiving, at a system of a ticketing marketplace, a request for a ticket to an event from a device of a user; generating a query for the user based on the ticket requested, the query requesting information from the user regarding a user preference associated with the ticket for the event; directing the query to the device of the user; in response to directing the query, receiving a answer from the device of the user; applying the answer to a machine learning model to determine a recommended ticket for the user, the machine learning model generated based on an association between ticket locations at a venue of the event and natural language phrases of users associated with the event; selecting the recommended ticket for the event based on an output by the machine learning model; and automatically facilitating purchase of the recommended ticket.
    Type: Application
    Filed: November 22, 2019
    Publication date: May 27, 2021
    Inventors: Sandy HB Ngo, Garrett Reeb, Ricardo Javier Ibarra Ibarra, Alice Hsu